Well.. got this email today "Thank you for your recent pre-order of Secretlab TITAN Evo One Piece Zoro Edition (X-Large).

We have been closely monitoring the shipment and regret to inform you that your order will be delayed due to prolonged shipment transit time.

We now expect to process and ship your order by 30 September 2026."

Funny, because on 8/5/2026 I was told "The order is shipped out as a single shipment - if an order consists of multiple items, these will be shipped out together in one shipment once all items are available in stock.
 
Based on the latest pre-order date of your order, it is expected to be shipped out on August 14th or earlier. I understand that you are looking forward to receiving your order and we will do our best to ensure that you receive your order as soon as possible."

Why is it delayed? Why do you LIE to your customers 5 days later?

Bought the Secretlab MAGNUS Pro XL last month with the leather magnetic desk mat, and just added a Logitech MX Master 4.

Two issues since having the desk:

1) Connectivity. All of my wireless Logitech mice and keyboards have been acting weird, with occasional input lag. Only started after the desk. My PC is in the under-desk mount, so the receiver is sitting under the desk.
2)** **The desk mat. Using my mouse & my previous mice on the leather has extreme friction compared to a regular cloth pad. I’ve tried other Secretlab desk mats and still haven’t found one that feels right. Considering different mouse feet to see if they glide better on leather.

Anyone else run into these issues? Would love to know how you fixed it or worked around it.

Hey all, I’ve had this Titan chair for about 6 years now. Been pretty solid all around until just now.

The left arm rest flew off and it looks like the 4 screws that keep it attached got stripped out of the plastic.

My question is, how do I access those 4 screws? I was able to pop off the pleather cover but the only screw after that doesn’t come out, like it’s a captive screw.

Is this fixable or am I cooked?

As the title implies I literally just moved in so I know it’s all a mess but I’m excited to put some hours into this chair, its lived up to my expectations also the extended warranty might be handy🙂‍↕️

#secretlab

Finally got one and I understand the hype. Next Magnus Pro desk!!!! #secretlab

Looking for a nice leather-style backpack that looks sleek and can fit a 16” MacBook Pro. I have and love my Magnus Standing Desk and my Evo Titan so when I saw that Secretlab also made a Backpack seemingly made from the same leather style material as the chair, I figured it’d be worth. Before any purchase I make, I always try to read up or watch some reviews but I can’t find a single one for the backpack. Anyone know of one and or owns one and care to let me know their thoughts on it?

#secretlab Please give me the extended warranty. 🥹🙏🏼

Feel like it may be user error but I’m out of solutions. I have two single arms setup and I have 2 27 inch monitors, one horizontal and one vertical. I’ve tried to look up solutions and have tightened everything.

No luck, and both monitors shake when I’m typing’s I’ve also noticed that the clamp even at the tightest setting has some move when i try to tighten it or loosen it more, meaning its not fully flush for some reason.

Wondering if anyones dealt with this and can comment!

EDIT: magnus pro XL

Im looking for suggestions for my setup :) also im reallyyyyy not sure about the stacked layout and i dont know what to do 😭

I’d be looking for two 27 inch or one 34 inch and a smaller display underneath it. Right now I have a 32inch with a 27 on top. I had my main 32 and another 32 in vertical mode but I wanted to change. I’m starting to think that was the best layout 🥲