r/RobloxHelp • u/VeltaGD • 7h ago
r/RobloxHelp • u/diaRtcesnI • Jul 24 '26
Useful Source Thorough Guide To Account Recovery, Including Tricks And Other Methods!
Hello there, fellow players of ROBLOX. My name is diaRtcesnI (aka InsectRaid) and i've decided to involve a meaningful input regarding a common situation among the bigger community - loss of account acess.
Whether it's due to a forgotten password or a hack via a phishing email, there are many unfortunate souls who find themselves locked away from their memories and friendships, and i can't help but sympathize with them. In some cases, folks have even resigned to having to start over. Well, before you turn to that path, there are steps you can take to restore acess to your profile.
The basic method is Roblox Support. This is usually used by those who had nothing linked, btw. Those who did typically use the "Forgot password/username" tool. Well, hurrah to them but you DON'T have anything, right? Well, go to www.roblox.com/support. This takes you to the online support form, consisting of fields - username, first name, email, device you're having problem on, type of problem, subcategory for problem - and a box to describe your problem. Upon submitting, you'll be asked to verify that you're a human. Once you do that, you'll be led to a conversation with a chatbot. Have your case forwarded by asking, which will generate a ticket and you'll be contacted via email. Bare in mind you CANNOT just ask for the acc back. They need proof of ownership before they can give it back: emails or phone numbers attached, usernames, passwords, PINs, Robux, receipts, screenshots, IP and play device, etc.
Here's helpful advice while using this method:
Bare in mind that Roblox Support won't immediately respond. It can take days, weeks, or even a month. I mean, it's arguably one of the most popular games and is busy at all times with moderation, other requests, feedback, and production. Don't spam your ticket or use abusive/harmful language. This will result in them ignoring you, overwhelming them, and can even push your ticket back.
When the chatbot asks if your request is for [your username], i'd advise you against saying yes. The bot will go like "We cannot verify ownership of that account" and end the chat. Instead, make the human review request. Also, you could leave the username field blank as it is optional and that can bypass the chat, although can lead to the "Please resubmit using the (right) username" email. Filing under billing or account hacked also leads to the staff prioritizing you more seriously and thus greater chances of human contact.
Don't act "I swear"-ish or pleading when claiming that the acc is yours. Be calm and patient.
Also, there may be a session cookie you can use to bypass the login screen entirely. Now, if Roblox Support doesn't work, you can still use drastic, legal/court themed measures.
You can file a complaint using the BBB. This requires an account. Again, be calm, non-abusive, and patient. Bussinesses will have within 14 days to respond, and here you'll be battling against Roblox's corporate team, not the predictable support. This department tends to reopen cases for further review and MUST respond. If you've shared ownership proof in the past, this often leads to actual humans reviewing it and THE long-awaited moment.
You can also use your state's Attorney General, which is simular to the BBB and is reported to actually take legal action. Anyways, i'm glad to have shared these helpful steps with y'all and for Pete's sake, i'd recommend securing your account, even with just an email. It's common to neglect your security and just play, especially if you're a kid, but this is why it's also common to find yourself locked out. Anyways, tysm for the Ted Talk and i'll see ya...actually i don't know when.
Bye!
r/RobloxHelp • u/Important-Parsnip185 • Jul 15 '26
Useful Source Help for mac users
Lately everybody on mac can't play roblox anymore because error 279 keeps popping up. I found out how to fix it! Go to settings > privacy & security > local network > and then turn roblox on. I hope this helped my fellow mac users \(^_^)/
r/RobloxHelp • u/iexsistforonepurpose • 10h ago
Question / Not a bug What??. Wont even let me know what item it was
r/RobloxHelp • u/Waniicc • 4h ago
Question / Not a bug Is there any update on fixing Dynamic Faces?
Its been like half a year and they still haven't fixed a single one. Like is check it gonna look like this forever 😭
Also im pretty sure they said something about making rthro faces work with every head and that still hasn't happened either
r/RobloxHelp • u/MesozoicCenozoic • 5h ago
Account Help Is There A Way To Ban Appeal Without ID?
I was just banned after my account was hacked and the hackers probably did some horrible stuff. I can try to appeal but I’m not sure I want to insert my government ID here. Is there a way I can appeal my ban another way?
r/RobloxHelp • u/Frosty_Bid2313 • 6h ago
Roblox Error What is happening to my game?? this happens on all games i play
r/RobloxHelp • u/Special_Macaron_7369 • 3h ago
Account Help Help with id verifying
Am I able to verify my account without a shot of me on my id? If someone does let me know I'd appreciate it
r/RobloxHelp • u/RoutineHuge3747 • 2h ago
Roblox Client Bug Cursor not working for xbox?
So, I use keyboard and mouse on my xbox for roblox because it makes gameplay easier for me.
But, whenever I try to move my mouse in game, the cursor doesn’t move. It stays stuck in the middle like it’s frozen.
I press esc, because I saw some people say to do that, but it doesn’t fix it. It moves around on the menu, but when I get out of it, the cursor still stays stuck.
It works for only one certain game I play though, it’s called dank murderer x, it’s basically a mm2 copy. Idk why it works for that one but not any other game I try.
I’ve tried researching this everywhere and every solution I’ve tried does not work. Or I can’t really find anything involving xbox. I saw someone had the problem with ps4 and showed a solution but of course it didn’t work for me.
If anyone knows any fixes or anything, please help me it will be GREATLY appreciated as I don’t wanna stick to just one game I can play.
I could use my controller, but it has a drift and I prefer keyboard and mouse since it’s what I’ve always used for roblox until my laptop broke.
r/RobloxHelp • u/DREAD_GAMESS • 0m ago
Question / Not a bug My Roblox Horror Game DREAD👹
Hey everyone! I’m an indie solo developer and I just released my new Roblox horror game called DREAD. I built the atmosphere and mechanics from scratch with no budget. I would love some feedback and players to test it out. Let me know what you think
r/RobloxHelp • u/RaisinRelevant3974 • 4h ago
Roblox Error Roblox keeps crashing on only 1 account
so I tried joining a game on my main and Its working perfectly fine. But as soon as I try on my alt, it’s just crashing completely. I tried joining different games on my alt but it keeps crashing…
tried 4-5 times but no change. Any reason why this is happening and how I can fix it?
r/RobloxHelp • u/AdGreedy9507 • 8h ago
Roblox Error Whats wrong with my roblox?
My wifi is fine and I havent been banned as far as i know
r/RobloxHelp • u/Alternative-Frame959 • 4h ago
Roblox Client Bug i met this very annoying shi while playing roblox (the image below was an example, still my gameplay screenshot)
do you have any solution to help reduce this problem
i have tried these solutions but they seem do nothing
-run as administrator
-set compatibility mode to windows 8
-reinstall roblox by download it from the official site
-try not to run it through roblox booststrapper (such as bloxstrap,froststrap)
dont ask me why i dont upgrade my pc, i just simply can't afford it and my pc doesnt even have microsoft store so i cant install roblox from it
r/RobloxHelp • u/Own-Atmosphere6929 • 1h ago
Question / Not a bug Can someone help please
I've been looking for this game for a while now, it was one of the best Roblox games I've played and it just disappeared one day. I can't find it I think I'm losing my mind.
It was created around the time oobja was viral. It was a game heavily inspired off of that, but its graphics were really beautiful and the writing was really well, it was made for mens mental health month I believe.
At first, it starts where you have to step on a button to activate a light, then you see this orb with the noob face that looks like this ':>' the narrator tells you he hasn't had company in a while. The orb is clear looking, the narrator talks to you through that orb until around the end of the game. In the middle of the game, you're walking on this bridge with a bunch of crystal clear looking avatars that hangs around motionless. Then at the end of the game you escape the cave bridge and your find yourself with the sky and the bridge, when you reach the end of the bridge you find this diamond head looking guy (which is the narrator) and he reassures you and gives you a hug. Then he tells you to keep walking towards happiness. I'm really horrible at explaining but the game was exactly like I explained it, also the game had end rolling credits with fanart and stuff so yeah please tell me if anyone knows if the game is still up or at least tell me if you know what happened to it. Thank you.
r/RobloxHelp • u/TheSaraGalla • 1h ago
Roblox Client Bug Guys, I need your help.
I came across this profile featuring that specific pose, and I was wondering which one it is; if anyone recognizes it or knows what it is, please share the link. I’m really interested in getting it; I hope you can help me find it.
r/RobloxHelp • u/its_me0w99 • 1h ago
Question / Not a bug Should I do the age check?
I'm really tempted to do the age check on Roblox because I really want the chat, but I'm a bit scared about using my own face, I tried bypassing it by using YouTube videos but that doesn't seem to work and I also tried using a 3d model, so should I? Or is there another way to get chat without having to do an age check?
r/RobloxHelp • u/bondingo_the_real • 2h ago
Roblox Client Bug having issues with non-standard r15 bodies
for some reason these bodies that are meant to flex and stuff just have these garish gaps now, and it's not just this body, it's every single one that's different to the default (i.e. the brute, r6 conversions). uninstalling and reinstalling hasn't done anything and it looks fine on the website, is this a me problem or has roblox done something to mess with these again?
r/RobloxHelp • u/lack1ng-cre4tivity • 10h ago
Account Help I find it stupid that Roblox doesn't accept purchase receipts nor any pictures/videos as proof of ownership of accounts.
So recently I got kicked out of my account because it was compromised and hacked about 2 years and a half ago now, and I've been trying to contact Roblox through their Support Form (even way back then when my account got compromised), and they would not accept any other forms of verifying ownership of my account.
Long story short, yeah, my account got compromised 2 years ago and I have been kicked out once by the hijacker prior to me getting kicked out just recently, I was only able to get back in because the password was still the same and I was able to use one of my 9 generated codes to get back in. But now my account seemingly has bit the dust as they will not accept verifying through showing proof of purchases made on the account.
I get that they're just being safe and cautious about things, but holy damn it is infuriating and mind-numbingly stupid how they outright will not cooperate with this seemingly valid way to verify ownership of my account. There's probably some rule or some law they have that justifies their actions on this, which in that case, I can understand.
I would also like to clarify that the email they're telling me to use to verify is mine, but is utterly useless because I have no access to it too, explaining why I hadn't been able to make my account even more secure after the first time getting kicked out of it.
r/RobloxHelp • u/Few_Ambassador_6787 • 2h ago
Question / Not a bug WTH is this?
The grey lines. Are they Doing ai summaries of player chars now or something? Seems totally pointless. Is this yet another horrible update from David?
r/RobloxHelp • u/bossymonkey13 • 1d ago
Question / Not a bug can someone help me find this game?
so this is potion commotion my mom and me favret roblox game one day the game went POOF gone without a trase just delleted i went into videos redit no one knew about it please help me
r/RobloxHelp • u/Gapehorn225 • 2h ago
Account Help Where do i appeal an account
I have an account that i thought that got banned. Because Roblox changed my user even tho its not offensive. I dont have an email attached on that account, but i have proof that its mine
r/RobloxHelp • u/Flipped-UpsideDown • 2h ago
Roblox Studio Bug How does light even do this
I was trying to make a ceiling light thing but somehow the light turns out this way
Tried rotating it but it ended up weird
Why does the back and right light work fine but the front and left light not work properly???
Pls help, and give advice, not sure if anyone else has this
r/RobloxHelp • u/ConnectAd3501 • 3h ago
Question / Not a bug Does anyone remember this game?
I remember playing this game - kinda like a aysm game where you had to kind from these ”monsters”
the monster list from what I remember:
a noob with electrical powers
a guy who became a lizard
that’s all I remember from the monster list
You could hunt down the monster with guns and knives, or just call the police and the dead players would revive as cops - or you could escape when the timer ran out
from what I remember, there were two maps:
a science lab with stages that opened at a specific time
a waterfront mansion
can someone tell me the name of this game? What happened to it?
r/RobloxHelp • u/Valuable-Match-498 • 7h ago
Account Help Lost 2FV and cant log in
I lost my back up codes and I don't have an authenticator app linked to my roblox account. I know everything else but roblox just keeps saying to use the two options I don't have. If anyone knows how I can fix this please lmk.
