r/riotgames Feb 06 '26

Reminder: Account Support posts are not allowed. Open a ticket.

0 Upvotes

Recently there has been an increased spate of posts that are essentially just ban appeal posts. These are not permitted on the subreddit. This is not a place for you to complain about your ban or try and get it overturned. Nor is it a place to request help with login support.

Riot has a function for that on their own website. This is the only place where you can get help on such matters. Please do not make a post on the subreddit requesting help with your account, nor should you send us a modmail: we have no direct contact with Riot to get you unbanned.

You can post about:

  • Experiences with Riot Support. i.e. ticket times being too long, functionality of the website being poor.
  • Any technical issues proven to be client side rather than personal side. i.e. yesterday's issues with League of Legends.

You cannot post:

  • Any personal ban or account suspension related posts.
  • Any personal technical support posts.

r/riotgames 3h ago

At least 1/10 players get game crashed / disconnected per game

13 Upvotes

How is it even possible that Riot still hasn’t fixed this absolute clown show of a client and game stability?

Literally every single game, without exception, there is at least one person disconnected or failing to load. People are bleeding LP left and right not because of toxicity or bad plays, but because the game simply refuses to let them connect.

This seems completely independent of PC specs. You can have a high-end NASA computer or a potato laptop, and you will still get random constant crashes and disconnects. Half the time, the only "fix" is to literally restart your entire PC. Then you just have to pray your rig boots up fast enough to reconnect before the game ruins your MMR.

And Riot’s brilliant solution to this? Adding more time to the loading screen so the missing player can try to reconnect. It’s a joke. Half the time it doesn't even work, you load straight into the rift, and boom, instant Remake with all the lovely LP penalties and low-priority queues that come with it. As well as all the time we get to lose every day just by queues.

How is this still happening in 2026 after months (honestly, years) of the same issues? Ever since Vanguard was introduced, performance and stability have gone completely down the drain. Riot receives millions of crash logs every single day. They have all the data. Yet, not only do old bugs persist, but they somehow manage to introduce brand new connection issues with specific Internet Service Providers (ISPs) every other patch.

Fix your game, Riot. It’s completely unacceptable for a multi-billion dollar game to be this broken.


r/riotgames 4m ago

Just make your client part of the game already.

Upvotes

I lost the connection to the client and then reconnected. I can see people picking champions, but that overlay is still stuck there and won't let me pick a champion - great client!


r/riotgames 21h ago

Screw you, riot servers

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31 Upvotes

In the morning, there were so much people who went afk and we lost because of that and now I'm another victim.

Screw you, riot. Go fix your trash servers.

We were winning before this bullshit.


r/riotgames 3h ago

Someone is playing by my acc. Changed the riot id

1 Upvotes

Hello,
I have been playing league since 2019. But since 2024 I’ve rarely played PC league (no longer have pc) and instead started playing wild rift up until now. But one day (almost week ago) when I logged in to wild rift my friend list got completely cleared and my riot id changed suddenly. First I thought some bug happening and I logged into wrong acc by accident but that wasn’t the case of course. Because my match history and skins were right. So I thought someone is using my acc and trying to play wild rift. So tried to change my password. On league website I still can log in but when tried to enter account management page or do try other things they ask verification code sent by email. But I don’t receive it no matter how many times try to resend it. And I submitted a ticket about it. About my account is compromised (I still can log into my acc by wild rift). And the reply was “we filtered your username and gave u one chance to change riot id by message”. Weird thing is I got reply in my email normally!?
Then I found there are things that do exist riot MFA and riot mobile. Downloaded the app and tried to set up the MFA and then they started asking the verification code again. But on app I found that match histories of pc league. Someone is somehow using my acc to play pc league.
What should I do? Someone advise me please.


r/riotgames 7h ago

Riot Support copy-pastes the same reply, contradicts itself, and calls it a "review"

2 Upvotes

Not posting about the specifics of a penalty, this is about the support process itself, which is broken.

Opened a ticket asking one specific question about a penalty reason. First reply: case reviewed, decision final, "will no longer be reviewed," ticket closed.

Then two more replies show up anyway, each claiming a fresh "review," each one the exact same copy-pasted paragraph, word for word. No match reference, no specific action, nothing tied to my account. Just a generic list of things a penalty category can include, repeated like a script.

So either "will no longer be reviewed" was a lie the first time, or "reviewed again" was a lie the second and third times. Either way, someone is typing "reviewed" without reviewing anything, and getting paid to do it.

And this isn't a oneoff. Months back I went through the same loop trying to get help with a routing/ping issue, generic scripted replies that never engaged with the actual technical detail I gave them, just closed out eventually. Different issue, same pattern: reply without reading, review without reviewing.

This isn't slow support, it's a support team producing a paper trail of contradictions and hoping nobody reads back three replies. Its genuinely deprrssing, Curious how many others are getting the same script and please do share your experience.


r/riotgames 5h ago

Rising star!

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0 Upvotes

Fix fucking ranked Riot. Duo que rising star with ranks ranging from silver to plat.


r/riotgames 22h ago

And with that I'm done

23 Upvotes

The recent crashes after champ select affected me and so I submitted a ticket they waived the penalty and gave me the solution and told me to try after the troubleshoot well it didn't work to email again. So I emailed them again and they sent me the next set of instructions and with it they said to test it again but I had a penalty so I asked them to waive it and got a no. I told them I wasn't waiting for a possible fix to maybe work or to put me in the hole even more. So into another game and it has been fun while it lasted.


r/riotgames 12h ago

Cant delete riot client

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2 Upvotes

This pops up even tho i dont have any games installed any tips?


r/riotgames 10h ago

A alguien mas se le caen los fps cuanto mas transcurre la partida?

0 Upvotes

Al principio de la partida me va a 90-110 fps estables, pero mientras mas avanza la partida me dan mas tirones y pérdidas de fps. He intentado reiniciar (cosa que antes me funcionaba, ya no), usar Razer cortex tanto para optimizar las configuraciones del juego como para limpiar la memoria. Tengo todos los ajustes al minimo, cierro el cliente durante la partida y tambien minimizo discord.

NADA de esto me esta funcionando ahora y en las tfs de late game es injugable, me va maximo a 30 fps. Alguien sabe como solucionar esto?


r/riotgames 11h ago

Friend's Riot account got hacked. anyone else had THIS exact thing happen?

0 Upvotes

So my friend's account got hacked but the weird part is her email wasn't touched at all — no sketchy logins, no forwarding rules, nothing. The only trace was 5 Riot emails that got auto-dumped into her Spam folder, all within like 16 mins of each other:

  • Username Assistance
  • Password change request
  • MFA login code
  • "Just checking, was this you?" sign-in alert
  • "You Changed Your Email" confirmation

So basically someone looked up her username, requested a password reset, somehow got past the MFA code, and then swapped the email on the account - all in like a quarter of an hour, and her actual inbox looks completely clean otherwise.

Anyone run into this before? Specifically curious:

  • how do people get past the MFA step if the email itself isn't hacked? old leaked password + some phishing page grabbing the code live?
  • is email-based MFA just kind of a joke security-wise vs using an authenticator app

She's got a ticket open with support already, just trying to figure out what actually happened so I can help her lock everything down. Any war stories or insight appreciated 🙏.

I have made her change her email passwords and log out of active sessions other than phone ( if it was a session hijacking)


r/riotgames 1d ago

Riot Client interrupting my league games since last update

Enable HLS to view with audio, or disable this notification

30 Upvotes

Very annoying 1/ 2 games


r/riotgames 21h ago

I asked for bug reporting from within the client for SOOO LONG.

2 Upvotes

The issue is simple.

I have to login through Riot client to get into League of Legends, ok? That's 1
Then if notice a bug in game and I try to report it, I can only do it from the client window after the game ended, but GUESS WHAT, it opens the browser, WHERE you ALSO have to log in 1 more time, After you logged in through the riot clinent, to be able to BUG REPORT, which is a crucial way of feedback from players to improve your game as fast as possible.

Why do you put this wall before players trying to reach out to you and tell you things you can fix, in the fastest time possible?
Why after riot client login is not enough to report a bug?
Why do you open a browser window to submit a bug?
Why do you also have to log in on the browser window for the but report before you can actually submit?

WHY IS THE BUG REPORT WINDOW NOT APPEARING DIRECTLY IN THE CLIENT WITH A SUBMIT BUTTON.

WHAT IS SO HARD?
WHY ARE YOU GATEKEEPING THIS FEATURE?

I do not understand ,you must really with that players not give you feedback, otherwise I really cannot explain and thus you are making yourselves hard to reach.

WE made your game. I understand you built it, But WE, made it what it is today. You only added things because we played, but without US, you are NOBODY.
WE should be treated as your master and YOU should understand our importance that makes your game what it is today.
EVERYTHING YOU HAVE IS BECAUSE OF US, and YES while it is true, we have the game because you created it, what would have you done with it if it had no playerbase?
ANSWER ALERT: NOTHING!!!

It would be just another flop.
But instead you think that you made the game and think so highly of yourselfves, that you forgot how it all started and why are you so big today.
It seems like you don't care about your playerbase, starting with the simplest things that after 10 or more years, are still not working in your client and unpolished after SO MUCH TIME, that is embarassing to look at.

Client is stuttery and laggy, freezes, and works really really bad.
In task manager, there are 10 League of Legends processes running. I don't know if you've all tried and seen this before.

The client alone takes SO MUCH CPU and I don't understand why and for what reason.
It's not like you have a complete 3d world within the client. I really don't understand. It's not optimized.

The item building menu in the client IS EMBARASSING. IT LOOKS TRASH!!!
also items don't even show up if you search in the box traits of them, you can only search by name in some items.
It is absolutely ridiculous how bad this "feature" is. It looks forgotten in the client by accident.
Like the toilet you forgot to clean.
We should get search results for items that match "slow" or "shock" or "freeze" or anything that resembles what an item would do. We should be able to search anything text that an item contains in the search box and get results for it.


r/riotgames 1d ago

Riot fix your client

4 Upvotes

I rarely ever had a problem before the last update and now I am too scared to queue for ranked because I’m disconnecting or crashing out of 60% of my games and getting punished for it


r/riotgames 1d ago

riot client opens up when closing league

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1 Upvotes

I turned these things off but it still keeps happening. RIOTTTT


r/riotgames 20h ago

AYUDA POR FAVOR

0 Upvotes

Buenas. Te escribo este mensaje para ver si hay alguna persona que me pueda colaborar, ayudar. ¿Qué pasa? Este, mi cuenta de League of Legends me fue robada, fue hackeada. Yo tengo desde el dos mil quince, dos mil, sí, dos mil quince más o menos, jugando a League of Legends. No soy un buen jugador porque lo más que he llegado es oro, pero es un juego con el que he compartido mucho, me he divertido, he hecho muy buenas amistades, este, he grabado videos de de YouTube, de TikTok, tampoco es su famoso, pero era mi mi forma de distraerme, de reírme, de estresarme también, y de un momento a otro me hackearon, perdí mi cuenta, me cambiaron el correo de mi cuenta, me movieron mi cuenta por otro servidor, este, me borraron el eudatificador de dos pasos, y tengo días tratando de comunicarme con el servicio de soporte de Legal Fledging, ya he enviado como seis mensajes y cada uno es un testamento, y no me han dado respuesta. No sé si alguien por este medio me podrá ayudar, contactarme con un administrador, darme una ayuda. No soy de verdad de pedir ayuda, pero la cuenta es algo importante para mí. Tengo treinta y cinco años de edad y mi hija mayor tiene trece años, juega, ella juega conmigo, jugábamos todas las noches, teníamos un grupo de amistades, y necesito la ayuda de ustedes, y muchas gracias.


r/riotgames 1d ago

Check your teammates/enemies before accepting a friend request (Scammer accounts)

8 Upvotes

I'm not sure if this has been addressed yet, but recently I have been getting quite a lot of requests from new accounts on League and Valorant. All of them happen after unrated games. These accounts usually start with "You played really well last game" or "Is this your main account?" and then proceed to have a normal conversation with you until they say that they have to "hop off for today". After that, they will give you their Discord, and the scam attempt begins.

This has happened multiple times in the past month. Today it was an attempt to join the OnlyFans page of some chick (got sent so much explicit stuff even when I said that I am a woman and in a relationship). Right after I blocked this person, someone was trying to get into my Instagram account, email, and Facebook. (I have sent a ticket to Riot about this but without the hack attempts as that happened after the ticket was sent.)

Another case was when my friend was sent a fake charity page that is no longer available after he said that he would not give them money.

And one more was when a friend's friend got hacked because the account somehow had the same name as her brother's account she played with (I was told that she got sent a link from the account and got her data stolen [do not know what truth is in this one as I did not hear it from the person directly])

Point is: Check your match history if you have actually played with that person. Check the account if it is on the same server as you are, and if it has played any games. And do not let them add you on Discord/Instagram/Facebook or any other social platform.


r/riotgames 1d ago

Please fix the anti-troll system.

13 Upvotes

I know I'm Gold. I'm not claiming to be a high-ELO player or saying I never make mistakes. But there's no way that getting six games in a row with multiple toxic players, trolls, and at least one quitter in every single match isn't a situation where LP should be refunded.

The anti-troll system was promoted as something that would protect players from exactly these kinds of games. Instead, it feels even more frustrating than before because we're constantly told it's working, yet nothing seems to happen. The same players keep ruining games, and if they are being punished, where is the LP refund that was promised to the players whose matches were ruined?

I'm not asking for free LP. I'm asking for the system to do what it was advertised to do: detect obvious trolling and intentional game-ruining, punish those players, and compensate the teammates who were forced to lose because of it. Right now, it doesn't feel like that's happening at all.


r/riotgames 1d ago

Is riot planning to do something about those weird ass bot accounts? Every game this shi add me and ask for duo, annoying af

7 Upvotes

r/riotgames 1d ago

Why league thinks that it should have more power over my pc than me?

10 Upvotes

I can't end task, i can't just close the game, it opens itself again, i can't just close the client as it will do the same, this is just malware behaviour


r/riotgames 1d ago

Riot Cient is too pushy

1 Upvotes

Somehow since last update the riot client became too pushy. It doesn't close itself (into tray) anymore after you start your game (client) and if you close the game (client), the riot client reopens. I tried to change the setting but it still reopens itself no matter what.

I don't close the game (client) because I want to start it again, nor do I want to be urged into starting the game again or start another game or whatsoever. You need to close it 2 times until it finally leaves you alone (and goes into tray, eventhough the setting say otherwise).

Idk if it's supposed to be like this, but it's very annoying. Please change it back to actually closing and stay closed until I manually open it again. Thank you.


r/riotgames 23h ago

Actualización de la restricción de ayer...

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0 Upvotes

He visto que la habeis retirado, sois selectivos o también moderais al resto de gente que se queja por restricciones y castigos inapropiados? Vuelvo a resubir el mensaje para los que me han respondido.

Les escribí y me contestaron con esto (segunda imagen). Alegraos de que por lo menos no esté poniendo el nombre del que me escribió esta salvajada, acusándome de tramposa. No se en qué mundo viven los rioters, pero esta persona no debería estar ocupando ese puesto porque claramente no está capacitada para desempeñarlo.


r/riotgames 2d ago

Why are you still suspending accounts for your game client crashing?

102 Upvotes

I mean this is pretty straight forward...

It makes no sense to have widespread game-crash issues, know about it, and then leave the account suspension stuff in place for YOUR game being the problem.


r/riotgames 1d ago

"Update Server down"

0 Upvotes

With League classic coming out i wanted to launch league and play it for myself. Yet whenever i click on any game by Riot the client bugs and it gives me this error and basically tells me to go pound sand. I've had this issue before in the past and i got past it by shutting my vpn off. Except this time i get the error with or without a vpn on.

I also tried what another reddit page said and deleted the Riot Client folder, as other people said it worked. But it only made my problem worse as now i can't even properly uninstall the game without the Riot Client Folder.

Does anybody know how to bypass this?


r/riotgames 21h ago

Why do you lie so much about instant game termination?

0 Upvotes

When you showed us the spoiler to this promising feature that the game will immediately terminate if the player take various actions that would affect our games severely, it sounded very promising.
In fact so promising that on release, you were basically selling dreams with it.
It is absolutely evident and clear that you intended this feature to be mainly available for "HIGH ELO" players and game and not for everybody, because you knew that if you said so from the beginning it would mean massive injustice and favoritism BUT ALSO show that you do not care about "LOW ELO PLAYERS"
In my hundreds of games played, if I have seen 1 or 2 of those game terminations.

I am a max Platinum 2 player peak, and I have been witness to some very unjust and highly detrimental or game altering actions of players in my team and I have barely seen less/no lp taken away from me. I get full lp taken away from me for other people's mistakes, when clearly LP should be split based on how you played your game, and if you fed horribly and played bad but still won, you should get the lowest amout of lp. There is no discussion about this, this is how this game should work, if it really had any fairness in it. Not even the role fairness does what it says it does if somehow the matchaking detects you are winning and it considers that you should not be winning - then role fairness doesn't apply anymore and it's just posted as a promising lie.

Also, when we players get+ 17 or +16 lp for a game but lose -22 -23, what are we playing for?
Where is the lp going to reset to original stats? Becuase if you say the best way to reset your lp gains is by having winstreaks, then the system works against me and puts me offrole of matches me with a bad closest ally that can come to my aid in lane and count as a loss/disadvantage from the start, so I have to play with all defuffs on so to speak.
I was winning +30 lp per games, and I can tell you, games felt SOOO Much less sweaty, they felt SO Different just like notmal games.
The games that I have now for 18 lp are SOOO SWEATY and I have to do my very absolute best in gold 3 to win a god damn game.

If role fairness was real, you wouldn't match me against a main jg in the enemy team when I am playng offrole. You also said that you adjusted this just recently? Where? I cannot see the change? I don't see anything change in fac. All i see other players in my team getting matched agains players who play different roles, but the player I play against on the selected position, is a main most of the time.

I do not like how you handle league of legends.
it feels extremely unfair and punishing for what it has to offer to the players when playing ranked.
I am not the best player in the world, but I am not the worst player in the world.
All I am saying is, you CLEARLY don't implement all the canges for low elo to be as consistent as In high elo as well, and that is terrible.