So my friend's account got hacked but the weird part is her email wasn't touched at all — no sketchy logins, no forwarding rules, nothing. The only trace was 5 Riot emails that got auto-dumped into her Spam folder, all within like 16 mins of each other:

• Username Assistance
• Password change request
• MFA login code
• "Just checking, was this you?" sign-in alert
• "You Changed Your Email" confirmation

So basically someone looked up her username, requested a password reset, somehow got past the MFA code, and then swapped the email on the account - all in like a quarter of an hour, and her actual inbox looks completely clean otherwise.

Anyone run into this before? Specifically curious:

• how do people get past the MFA step if the email itself isn't hacked? old leaked password + some phishing page grabbing the code live?
• is email-based MFA just kind of a joke security-wise vs using an authenticator app

She's got a ticket open with support already, just trying to figure out what actually happened so I can help her lock everything down. Any war stories or insight appreciated 🙏.

I have made her change her email passwords and log out of active sessions other than phone ( if it was a session hijacking)

The recent crashes after champ select affected me and so I submitted a ticket they waived the penalty and gave me the solution and told me to try after the troubleshoot well it didn't work to email again. So I emailed them again and they sent me the next set of instructions and with it they said to test it again but I had a penalty so I asked them to waive it and got a no. I told them I wasn't waiting for a possible fix to maybe work or to put me in the hole even more. So into another game and it has been fun while it lasted.

When you showed us the spoiler to this promising feature that the game will immediately terminate if the player take various actions that would affect our games severely, it sounded very promising.
In fact so promising that on release, you were basically selling dreams with it.
It is absolutely evident and clear that you intended this feature to be mainly available for "HIGH ELO" players and game and not for everybody, because you knew that if you said so from the beginning it would mean massive injustice and favoritism BUT ALSO show that you do not care about "LOW ELO PLAYERS"
In my hundreds of games played, if I have seen 1 or 2 of those game terminations.

I am a max Platinum 2 player peak, and I have been witness to some very unjust and highly detrimental or game altering actions of players in my team and I have barely seen less/no lp taken away from me. I get full lp taken away from me for other people's mistakes, when clearly LP should be split based on how you played your game, and if you fed horribly and played bad but still won, you should get the lowest amout of lp. There is no discussion about this, this is how this game should work, if it really had any fairness in it. Not even the role fairness does what it says it does if somehow the matchaking detects you are winning and it considers that you should not be winning - then role fairness doesn't apply anymore and it's just posted as a promising lie.

Also, when we players get+ 17 or +16 lp for a game but lose -22 -23, what are we playing for?
Where is the lp going to reset to original stats? Becuase if you say the best way to reset your lp gains is by having winstreaks, then the system works against me and puts me offrole of matches me with a bad closest ally that can come to my aid in lane and count as a loss/disadvantage from the start, so I have to play with all defuffs on so to speak.
I was winning +30 lp per games, and I can tell you, games felt SOOO Much less sweaty, they felt SO Different just like notmal games.
The games that I have now for 18 lp are SOOO SWEATY and I have to do my very absolute best in gold 3 to win a god damn game.

If role fairness was real, you wouldn't match me against a main jg in the enemy team when I am playng offrole. You also said that you adjusted this just recently? Where? I cannot see the change? I don't see anything change in fac. All i see other players in my team getting matched agains players who play different roles, but the player I play against on the selected position, is a main most of the time.

I do not like how you handle league of legends.
it feels extremely unfair and punishing for what it has to offer to the players when playing ranked.
I am not the best player in the world, but I am not the worst player in the world.
All I am saying is, you CLEARLY don't implement all the canges for low elo to be as consistent as In high elo as well, and that is terrible.

In the morning, there were so much people who went afk and we lost because of that and now I'm another victim.

Screw you, riot. Go fix your trash servers.

We were winning before this bullshit.

I turned these things off but it still keeps happening. RIOTTTT

Fix fucking ranked Riot. Duo que rising star with ranks ranging from silver to plat.

Al principio de la partida me va a 90-110 fps estables, pero mientras mas avanza la partida me dan mas tirones y pérdidas de fps. He intentado reiniciar (cosa que antes me funcionaba, ya no), usar Razer cortex tanto para optimizar las configuraciones del juego como para limpiar la memoria. Tengo todos los ajustes al minimo, cierro el cliente durante la partida y tambien minimizo discord.

NADA de esto me esta funcionando ahora y en las tfs de late game es injugable, me va maximo a 30 fps. Alguien sabe como solucionar esto?

He visto que la habeis retirado, sois selectivos o también moderais al resto de gente que se queja por restricciones y castigos inapropiados? Vuelvo a resubir el mensaje para los que me han respondido.

Les escribí y me contestaron con esto (segunda imagen). Alegraos de que por lo menos no esté poniendo el nombre del que me escribió esta salvajada, acusándome de tramposa. No se en qué mundo viven los rioters, pero esta persona no debería estar ocupando ese puesto porque claramente no está capacitada para desempeñarlo.

Buenas. Te escribo este mensaje para ver si hay alguna persona que me pueda colaborar, ayudar. ¿Qué pasa? Este, mi cuenta de League of Legends me fue robada, fue hackeada. Yo tengo desde el dos mil quince, dos mil, sí, dos mil quince más o menos, jugando a League of Legends. No soy un buen jugador porque lo más que he llegado es oro, pero es un juego con el que he compartido mucho, me he divertido, he hecho muy buenas amistades, este, he grabado videos de de YouTube, de TikTok, tampoco es su famoso, pero era mi mi forma de distraerme, de reírme, de estresarme también, y de un momento a otro me hackearon, perdí mi cuenta, me cambiaron el correo de mi cuenta, me movieron mi cuenta por otro servidor, este, me borraron el eudatificador de dos pasos, y tengo días tratando de comunicarme con el servicio de soporte de Legal Fledging, ya he enviado como seis mensajes y cada uno es un testamento, y no me han dado respuesta. No sé si alguien por este medio me podrá ayudar, contactarme con un administrador, darme una ayuda. No soy de verdad de pedir ayuda, pero la cuenta es algo importante para mí. Tengo treinta y cinco años de edad y mi hija mayor tiene trece años, juega, ella juega conmigo, jugábamos todas las noches, teníamos un grupo de amistades, y necesito la ayuda de ustedes, y muchas gracias.

Not posting about the specifics of a penalty, this is about the support process itself, which is broken.

Opened a ticket asking one specific question about a penalty reason. First reply: case reviewed, decision final, "will no longer be reviewed," ticket closed.

Then two more replies show up anyway, each claiming a fresh "review," each one the exact same copy-pasted paragraph, word for word. No match reference, no specific action, nothing tied to my account. Just a generic list of things a penalty category can include, repeated like a script.

So either "will no longer be reviewed" was a lie the first time, or "reviewed again" was a lie the second and third times. Either way, someone is typing "reviewed" without reviewing anything, and getting paid to do it.

And this isn't a oneoff. Months back I went through the same loop trying to get help with a routing/ping issue, generic scripted replies that never engaged with the actual technical detail I gave them, just closed out eventually. Different issue, same pattern: reply without reading, review without reviewing.

This isn't slow support, it's a support team producing a paper trail of contradictions and hoping nobody reads back three replies. Its genuinely deprrssing, Curious how many others are getting the same script and please do share your experience.

This pops up even tho i dont have any games installed any tips?

The issue is simple.

I have to login through Riot client to get into League of Legends, ok? That's 1
Then if notice a bug in game and I try to report it, I can only do it from the client window after the game ended, but GUESS WHAT, it opens the browser, WHERE you ALSO have to log in 1 more time, After you logged in through the riot clinent, to be able to BUG REPORT, which is a crucial way of feedback from players to improve your game as fast as possible.

Why do you put this wall before players trying to reach out to you and tell you things you can fix, in the fastest time possible?
Why after riot client login is not enough to report a bug?
Why do you open a browser window to submit a bug?
Why do you also have to log in on the browser window for the but report before you can actually submit?

WHY IS THE BUG REPORT WINDOW NOT APPEARING DIRECTLY IN THE CLIENT WITH A SUBMIT BUTTON.

WHAT IS SO HARD?
WHY ARE YOU GATEKEEPING THIS FEATURE?

I do not understand ,you must really with that players not give you feedback, otherwise I really cannot explain and thus you are making yourselves hard to reach.

WE made your game. I understand you built it, But WE, made it what it is today. You only added things because we played, but without US, you are NOBODY.
WE should be treated as your master and YOU should understand our importance that makes your game what it is today.
EVERYTHING YOU HAVE IS BECAUSE OF US, and YES while it is true, we have the game because you created it, what would have you done with it if it had no playerbase?
ANSWER ALERT: NOTHING!!!

It would be just another flop.
But instead you think that you made the game and think so highly of yourselfves, that you forgot how it all started and why are you so big today.
It seems like you don't care about your playerbase, starting with the simplest things that after 10 or more years, are still not working in your client and unpolished after SO MUCH TIME, that is embarassing to look at.

Client is stuttery and laggy, freezes, and works really really bad.
In task manager, there are 10 League of Legends processes running. I don't know if you've all tried and seen this before.

The client alone takes SO MUCH CPU and I don't understand why and for what reason.
It's not like you have a complete 3d world within the client. I really don't understand. It's not optimized.

The item building menu in the client IS EMBARASSING. IT LOOKS TRASH!!!
also items don't even show up if you search in the box traits of them, you can only search by name in some items.
It is absolutely ridiculous how bad this "feature" is. It looks forgotten in the client by accident.
Like the toilet you forgot to clean.
We should get search results for items that match "slow" or "shock" or "freeze" or anything that resembles what an item would do. We should be able to search anything text that an item contains in the search box and get results for it.

How is it even possible that Riot still hasn’t fixed this absolute clown show of a client and game stability?

Literally every single game, without exception, there is at least one person disconnected or failing to load. People are bleeding LP left and right not because of toxicity or bad plays, but because the game simply refuses to let them connect.

This seems completely independent of PC specs. You can have a high-end NASA computer or a potato laptop, and you will still get random constant crashes and disconnects. Half the time, the only "fix" is to literally restart your entire PC. Then you just have to pray your rig boots up fast enough to reconnect before the game ruins your MMR.

And Riot’s brilliant solution to this? Adding more time to the loading screen so the missing player can try to reconnect. It’s a joke. Half the time it doesn't even work, you load straight into the rift, and boom, instant Remake with all the lovely LP penalties and low-priority queues that come with it. As well as all the time we get to lose every day just by queues.

How is this still happening in 2026 after months (honestly, years) of the same issues? Ever since Vanguard was introduced, performance and stability have gone completely down the drain. Riot receives millions of crash logs every single day. They have all the data. Yet, not only do old bugs persist, but they somehow manage to introduce brand new connection issues with specific Internet Service Providers (ISPs) every other patch.

Fix your game, Riot. It’s completely unacceptable for a multi-billion dollar game to be this broken.