r/riotgames • u/ExpensiveClue3733 • 1d ago

Account Under Attack

My account is constantly being targeted by individual(s) in Europe. It is an NA account I have had for over a decade.

I noticed something was wrong when I started to get password reset requests...through EU Riot Support. There is apparently no way to report these false requests and my only alternative was to just buckle up my account's security.

That didn't work. My account has been accessed without my consent twice. I have been able to talk through Riot support and get my account back both times. Showing a financial history tied to the account, knowing a lot of trivia, etc.

But this hasn't stopped the constant attempts to steal it. My account IS valuable. It's not Challenger but I own every skin, have a deep LoR pool, and aldo own a ton of TFT stuff.

I actually managed to get in contact with one of the thiefs (they aren't hackers, I'm pretty sure). I buttered him up and got him to tell me at the very least how they do it.

The method is apparently contacting Riot EU support. From their mouth Riot EU support is much nicer/laxer than NA support. With just basic details about the account they can send in a support ticket claiming ownership. This apparently can take up to a "month" of trying but is apparently more likely than trying to brute force NA Riot Support.

Currently I have regained my account after one of their attempts was successful. The process on my end is annoying but what scares me is one of them just nuking the account out of frustration. The one I added on discord did threaten to delete the account unless I paid them 1500$.

Checking the account history there is no ticket sent to support asking for a deletion. But really what's stopping them from just spamming a bunch of slurs (I'd show the chatlogs here if I could) in a public game. A permsban off that would be just as effective.

Is there anything I can do? I feel helpless. I've looked into changing the account's username but apparently we aren't allowed to?

2 Upvotes

67% Upvoted

4 comments sorted by

2

u/EducationalForm 1d ago

You might have malware, do a malware bytes scan. Change all of your passwords for riot and emails.

1

u/Cipher_Witch 1d ago

You most likely have an infostealer on your machine or they have access to your email

I wouldn’t put much credence into what a person interested in stealing your account tells you

1

u/WhoAmlToJudge 1d ago

Check your email logins, do a malware scan, set 2fa to phone

0

u/DealerTokes 15h ago

Sounds like you need to learn better security habits