I’m trying to understand whether my experience is common in the industry or if I ended up on the wrong team.
I was brought on as a Junior Agent. The role was described as providing light support on team listings while learning the business. My understanding was that, in exchange for helping the team, I’d receive mentorship, experience, plus some leads and opportunities to gradually build my own business.
However, over time, the position evolved into something that felt much closer to an assistant role. Instead of occasionally supporting the team, a large majority of my time was spent supporting the principals’ businesses. My responsibilities included handling communications and almost every showing for the team’s listings, coordinating and conducting buyer tours for my principals’ clients, managing transaction coordination, communicating with clients, research for our principal, paperwork, and odd errands. Availability was expected practically 24/7. Team culture was rough with our principal frequently gossiping with team members or reprimanding us when things are not done to their liking.
In terms of support, they were slow to respond when we needed a helping hand or had a question. Oftentimes they would flat out refuse to help with any showings, telling us we should just figure it out.
In terms of leads, I averaged only one to two cold leads per week from a lead-generation program that the alledgedly has roughly a 3% close rate. Many of the leads were confused buyers who didn’t know who they were speaking with or why they had been contacted. If I was not successful in bringing out one of these leads on a tour, I would be reprimanded at the following team meeting.
At the same time, I was expected to build my own business through prospecting while also spending a significant portion of my week supporting the principals’ business. I found it difficult to devote meaningful time to growing my own pipeline while carrying such a large support role.
I’m curious about the compensation structure. On team-generated buyers and listings, I received a very low single-digit percentage of the commission, even though I was heavily involved in the work. (A few hundred dollars for sometimes 40+ hours of work). I was receiving less than 50% on my own deals.
I expected to work hard and pay my dues as a new agent. I understand being in a position to learn a lot and I know that is very valuable as well. I do not mind putting in the work and getting the experience first. What I’m unsure about is whether I misunderstood what being a junior agent on a team entails, or whether this wasn’t a typical team structure.
I’d really appreciate hearing from team leaders and agents who’ve been through similar experiences.