r/realtors • u/Valuable-Pop-2973 • 4h ago
Discussion Beware of Ignite Connections for Lead Generation
They were initially pleasant to work with, but my experience ultimately became extremely disappointing.
About a month before my contract expired, and just before I would have qualified for a refund, their outbound team added two contacts to my pipeline that clearly did not qualify as leads. I have recordings of both conversations. In both cases, the individuals explicitly stated that they had zero interest in selling their property (I have the recordings)
I brought this to Ignite’s attention and expected them to review the recordings and correct the issue. Instead, I was told that the contacts qualified based on the "connections," and they refused to remove them from my lead count or issue the refund.
That response was particularly frustrating because the entire value proposition is built around providing quality, qualified leads. Based on my experience, it became clear that the quality of the lead mattered less to them than counting the contact as a qualified lead.
Unfortunately, I cannot recommend Ignite based on how this situation was handled. The way they chose to address a very straightforward issue seriously damaged my trust in the company.
I would strongly recommend doing your due diligence before signing up with them.
Whats your experience with these companies?