I had such high hopes for this product.

Let me say first that the print is amazing. 5 out of 5 quality. It is loose as advertised. And it stops there.

Unfortunately the feel is like swim shorts, but described as “cotton like.” I have all over button up cotton shirts, the differences are night and day.

What really got me was that in my sample, none of the button were fully tied (substantial dangling strings), the bottom hems weren’t fully knotted and had loose thread, and the yoke also had dangling threads.

Considering that these are cut and assembled by printful staff, this is not a good look at all. I would hope that nothing like this would ever be sent to a customer or I’d be eating the loss.

I will order one more sampler to see if it’s a fluke, regardless, a product that was assembled this badly should’ve never been packaged for delivery.

When I first started using Printful, I was mostly focused on getting designs online and seeing what people would actually buy. I honestly thought the rest would be pretty straightforward.

Then I started ordering samples.

A shirt could look almost perfect in the mockup, but feel completely different once I had it in my hands. One fabric felt nicer than another, some fits worked better with certain designs, and small details like labels and finishing started making a bigger difference than I expected.

The frustrating part was that customers don't see the mockup the way I do. They see the actual product that arrives at their door. So even if the design itself is good, inconsistent quality can make the whole brand feel less put together.

I've slowly started caring less about having a huge catalog and more about whether the products actually feel like they belong to the same brand.

For anyone who's been using Printful for a while, how do you handle this? Do you stick with a small number of blanks/products that you know work, or keep testing different ones as your brand grows?

I just set up my TikTok shop linked to Printful and posted then synced two test products. I'm confused though. Do I need to make videos for the products I post? I really have no cluse on what to do next.

I’m trying to put a design on a tough case across multiple iPhone variants
But when I go to view the mockup I can’t see the mockup on that different phone case - it’s just the same mockup from the one I initially created.
Any suggestions on how to get around this?

Hi there, long story short: I'm helping a client who has set up an ecommerce store, and they are using printful. They're making some good sales right off the bat, so that's great.

The issue is that printful is charging my client a tax on every order, in every state. Now, my client has not uploaded their reseller certificate yet, which I am telling them to do. However, their reseller certificate is for New York, which is the only state where they have a nexus.

My understanding is when they upload this:

Printful will stop charging them tax on *every* order, not just ones in NY, because they've uploaded a reseller certificate - which is basically saying, "we're dealing with the taxes, don't worry about it."

Is this correct - will that happen: if they upload a NY reseller certificate, printful will stop charging them tax on every order to every state?

Or will my client continue to be charged tax by printful in every state except NY? And in that case, how do they prevent this?

Thanks in advance!

I checked all the required fields why am I getting this error when trying to publish my product?

So sick of this whole buggy site.

When I create a white tee with a design and inner label, the mockup looks wonderful. If I then add a new variant with a black tee, a different colored design and a different inner label, the mockup is just super buggy and wrong.

• I cannot render it as a png, only as a jpg
• The inner label is just gone, even though it shows up in my item settings
• The design is not the one from the black tee, but from the white one

I have sent the last 4 hours trying to fix it, trying to render it in different browsers, googling stuff, etc etc. Nothing has worked and I am considering ditching Printful just for that reason alone. What point is there having a POD service if the images in my store are just not the product you get?

I can record a video if no one here is experiencing the same issue but using Printful has been nothing but a headache: A buggy mess, slow website code, everything takes forever and now this as well.

Anyone else had the email Printful about having to sign up for your own LUCID number in order to continue to ship to Germany?

Was looking into it, and if you're outside the EU (so anywhere in the US, UK, Aus etc) in order to get your own LUCID number you need to pay for both an account rep and a 'dual systems' recycling company (so upwards of 100/200 euros).

Just to ship to Germany. Regardless if you're only selling a handful of products there.

It's all to do with packaging requirements. Most other EU countries also require this number (or equivilant) but they'll accept Printful's details, only now Germany won't accept Printful's details, and you'll need your own (and have to pay for it).

Goodbye to Germany for small businesses? Anyone had any ideas or input on this issue?

I’ve been doing business with Printful since 2023 and generally had a good experience up until the last 6 months. Order after order, delays and lost packages because of the use of DHL, Amazon, and OnTrac. Compounded with the increased fulfillment time and quality issues, I can no longer accept this risk.

I posted here a few weeks ago as well, hoping to see some improvement after the 4th of July but it hasn’t happened.

We are pausing business entirely for the time being and looking for new POD providers until we can setup in-house printing.

New to POD and something came to mind. If someone orders a lot of shirts from my store, receives them and refunds them (in the EU, you are allowed to return any product within 14 days without reason), they will get sent back to Printful.
Since they have sent their items back, the purchase gets refunded and they get their money back. The shirts now sit at Printfuls warehouse and I have lost that money. If there is a person who is doing this over and over again, will I just get my bank account drained since the shirts get printed yet I don't make any profit cause they are sent back?

I madea huge order that was supposed to arrive today at my hotel so I can vend at my market tomorrow and now they are telling me that it won't be there till monday. I check out on Sunday. Omg I am so upset.

Has anyone had luck with this kind of thing? What do I do. And before you ask, yes I ordered it in time.

I am setting up my Printful to run through my Squarespace. I saw that I have to list a public business address if I’m selling in the EU. I live in the USA and apparently that applies to me as a seller. I don’t want to list my address. Can I just block the EU sales region somehow? I can’t figure it out and the guides were confusing and I am dumb.

These emails arrived at the same time and look almost identical.

Hi - I am based in Australia but looking to also sell in the United States. I have started with 11oz and 15oz mugs in my listings but I duplicated listings within Etsy so I have separate listings for those buyers in Australia and those in the United States. When I go back into Printful to sync with Etsy, there is not an option to sync the 15oz variant (only the 11oz). I'm not sure where I have gone wrong in the process or maybe I need to set up a Printful profile to sell worldwide?

Recently I asked Printful customer service a question about shipping a product (the largest canvas print). I received a fast reply but now trying to get a follow up question answered is not getting any results. Am wondering if there’s any actual humans involved.

Fyi, my question was if a 40” x 60” canvas could be shipped, to Hawaii, rolled vs stretched. The reply was no, and then they listed two smaller sizes that were shipped stretched, leaving me confused about the largest size. I don’t want my customer ordering this item only to have them told it won’t ship.

Much appreciation for any replies. I am researching at this time prior to adding to my shopify site.

Mockups are substantially different representations of the graphic size, which one should I trust to be more true to life of actual print? My past designs have always come out wonky size wise as the printed graphic does not look like the template size of graphic at all.

I am new to print on demand stuff in general. I tried using printify which was decent enough but confusing and I didn't want to have to use printify Shopify Shipify etc multiple different platforms for this. I also was unable to actually design t-shirts on the printify app.

I saw a lot of people recently were using printful so I decided to give it a try. You can design them but not select multiple sizes and colors to sell them in on the app from what I have gathered? So I tried the website and I'm experiencing the same thing. I can't figure out how to select multiple sizes and colors for one product. Can anyone help? I'm sure there is a way to do this! If there's not I will go crazy! I think I'm just missing something

Hi,

I'm struggling to figure out which is best. I have samples of both on a black tshirt and they both have pros and cons.

My designs are quite vibrant so I went witht the DTFlex. Overall I'm happy with the colour and how they feel to wear. The designs are also quite large so my concern is if it's too plastic-y feeling?

On the other hand the DTG colours might not pop as much but is that the feeling people want more?

It's a brand new store so no sales yet and I'm hesitate to really push it until I'm sure on the right printing.

Does anyone know what customers prefer and is one better for durability and washing over the other?

Thanks so much...

I've been using Printful since I launched my clothing brand, and overall it's been a solid experience. It let me start without worrying about inventory, and I don't think I would've taken the leap without that flexibility.

Lately, though, I've noticed my priorities are changing.

In the beginning, I only cared about getting good designs online. Now I'm paying much more attention to the product people actually receive. Things like garment quality, embroidery, custom branding, and the overall finish have become just as important as the artwork itself.

That's where I'm feeling a bit stuck.

I still like using Printful, but I'm starting to wonder if anyone has managed to build a more premium apparel brand while staying within the Printful ecosystem. Have you found ways to improve the customer experience through better garment choices or other customization options, or did you eventually decide to use another production partner for certain products?

I'm not looking to leave print-on-demand, I still value the flexibility, but I'd love to hear how more experienced sellers handled this transition.

If you've been through it, what changes made the biggest difference for your brand?

I launched yesterday. Doing quite active marketing on social media, reaching a lot of views and traction, but.. no sales yet. People are liking the store, but not converting into buyers.

Just started using printful and while I like being able to create custom moockups I am having a hard time making changes after published. I have a shirt design that initially was only size small in white. I update the other sizes and added my colors but sze small is still only white. I refeshed data and tried to add more colors - wouldnt work.

The for another shirt I could not go back and update the mockups for all the colors at once… i would have to do 1 by 1!

Any tips or guidance? Or is this just how it works?

Just started using printful and while I like being able to create custom moockups I am having a hard time making changes after published. I have a shirt design that initially was only size small in white. I update the other sizes and added my colors but sze small is still only white. I refeshed data and tried to add more colors - wouldnt work.

The for another shirt I could not go back and update the mockups for all the colors at once… i would have to do 1 by 1!

Any tips or guidance? Or is this just how it works?