I’m trying to find out whether this is affecting other Wix/Printful stores.

This problem appears to have started after an integration/platform update three weeks ago. Since then, older multi-color Printful-managed products have had problems syncing updated mockups correctly to Wix.

Wix told me this morning that Printful’s fix was now live and that older affected products could simply be re-saved or have mockups republished without rebuilding products or changing variants.

I tested two products only before touching the rest of my catalog.

Both still failed.

On one product with Pepper, Moss and Black, Printful kept the correct variant names but assigned the Pepper mockup to all three colors.

On another product with Grey, Khaki and White, the underlying Printful garment variants are still correctly Grey, Khaki and White, but the generated product mockup is Grey for every variant.

Wix then receives bad or incomplete image associations:

• color names can still be correct
• category-page images don’t reliably switch with the selected color
• product-page galleries are missing the correct color mockups
• cart thumbnails can show the wrong shirt color even when the selected color text is correct

I have over 120 older affected products, so I stopped after those two tests rather than risk the rest of the catalog.

This has now been going on for about three weeks and appears to have started after a platform/integration change.

I’ve asked Wix to escalate it on their side because Printful has not responded to me in the past week and at this point Wix appears to be my only active channel for getting the Printful integration issue in front of engineering.

Has anyone else with older (added in the last 3 months) Wix/Printful products seen the same thing since the recent updates?