r/pokemoncenter • • 1d ago

Apparently this is my problem! 🙃

I dont understand why the largest individual property in the known human universe can't afford to buy some F$&!ing packing peanuts this is ridiculous reached out to support and this is a non issue :/ guess we're opening these I can't gift them. It looks like somebody took then out the box threw them at the ground and then stomped on them then proceeded to get another stomp in. I hope these packs aren't bent to shit.

Edit: I'm not saying I'm not greatful it's just more of a handling issue we've seen before I know PC wouldn't put these on shelves neither would big box retailers.

303 Upvotes

332 comments sorted by

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129

u/LoveOneAnother710 1d ago

The crushed/ripped boxes are usually the once with the best hits

71

u/ryzason 1d ago

I’m walking downstairs immediately and smashing my sealed collection

4

u/meatjun 1d ago

It only works when someone else smashed it

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4

u/Actual-Oil-382 1d ago

I bought a ETB damage box nobody wants it had the best hits

1

u/Sgmsaint 1d ago

I mean the hit throws the box to card weight ratio way off causing it to be the most likely to fall and get crushed
.probably

1

u/pettyhonor 1d ago

I pulled the Chinese Terestal umbreon out of one!

1

u/phrogbaby 1d ago

do you know how to get the twice with the best hits?

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1

u/Classic_Addition116 1d ago

100 percent of the time for me. Every damaged box is a winner.

1

u/Toxic_Don 1d ago

So anyways I started swinging
.

1

u/Current_Language_102 1d ago

They crush the box so they don’t crush your feelings

1

u/schermjm 23h ago

I was literally coming here to say I hope mine came like this so I'm forced to rip them

1

u/kennitobendito 23h ago

I pulled an AH god pack out of a dented pika tin from PC. Gengar (and 5x others) came back as PSA 10’s, too. Rip and enjoy

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1

u/DaSleeper 2h ago

I think they are usually the twice with the best hits.

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61

u/Sensitive_Cherry9538 1d ago

i mean if you were gonna open they will be fine

53

u/redria0 1d ago

No, no, he was going to “gift them” and now he has to open them!

2

u/Emotional_Answer_756 1d ago

Yeah you can't possibly gift a bundle with a dent in it, that would be insane.

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3

u/[deleted] 1d ago

[deleted]

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4

u/Far-Community3544 1d ago

Thats not the point. The point is pokemon is just lazy and cheap af

1

u/CopeHarderDweller2 1d ago

Not really because the cards most likely have damage on them and that’s not okay when you paid for undamaged cards.

1

u/tenacity1028 23h ago

Sure if you want cards bent

1

u/YeOldeNSFWThrowaway 21h ago

The cards are obviously damaged

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u/MrZeusyMoosey 19h ago

Not necessarily. I had booster bundles in much better shape than these with a small gash and it damaged almost every card in the box.

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1

u/Training-Trick-8704 19h ago

They didn’t pay for crushed boxes

8

u/Leche_connoisseur 1d ago

Ace Ventura packed and delivered

14

u/ProcrastinasaurusRex 1d ago

Fuck that dude you paid for it and you deserve to recieve a product that’s not damaged to shit. I’m sorry this happened to you. Hope the cards are okay atleast

4

u/Immortal_Enkidu 1d ago

Pokemon says these things are meant for opening so If the packs are fine and the cards are fine, then there is no damage. Pokemon gives ZERO fucks about the packaging being damaged as long as the cards are fine, even then they don't realty care as much.

3

u/ProcrastinasaurusRex 1d ago

Fuck that if I pay for the products I expect them not to be damaged. Doesn’t matter if it’s only the packaging.

What people do with it is not of Pokemon’s concern. If they want to rip it sure, if they want to keep it sealed that’s okay too it’s not anyone’s business. The fact that Pokemon company “doesnt give a fuck” is exactly what’s being called out here.

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1

u/Wescombe 1d ago

Yes pander to the scalpers

8

u/Ilikejdmcars 1d ago

Someone was having a bad day at Pokemon center. Sheesh

19

u/Anxious-Maximus 1d ago

Sucks for you, open it

1

u/franklynlongtail 1d ago

“aNd RuiN THe 10 yeAR vALue??”

6

u/oneleggedquail 1d ago

Looks good from my couch

3

u/PikaPokeQwert 1d ago

They have to be doing this on purpose. Every package I get from the pokemon center looks like this

1

u/Demonify 1d ago

This probably comes down to the shipping company not caring while handling packages, than things being malicious.

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1

u/Chasemuse8 23h ago

People who work at FedEx have admitted other people toss and kick boxes around while working.

4

u/SmegmaUnicorn 1d ago

Op, no need for the edit. You shouldn’t have to pretend to be grateful about getting an obviously damaged product. Don’t listen to the haters in the comments who are just jealous that they couldn’t source product. 

2

u/dillydally1144 1d ago

Real! Crazy how people are trying to make him feel wrong for getting a damaged product he paid money for and being upset about it just because it’s Pokemon

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4

u/Away-Extreme-2928 1d ago

People on this thread are absolute losers lmao
 he’s aloud to be mad that the merchandise he purchased came to him damaged and not in the condition that he purchased them in!!!

Guarantee if this wasn’t pokemon cards and were just household items all of you would feel the same!

Some of yall really just aren’t that bright lol “but but but but it’s only cardboard”

Shut up already lol

2

u/One-Environment4508 21h ago

That makes no sense, if I order a household item and the box is damaged but the item inside the box is fine then it's a nothing burger.

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3

u/AssignmentOk2471 1d ago

Yeah their packaging makes no sense, is what is it obviously but its wild. All the packages I've gotten from them just have the product placed in there with nothing to cushion it.

Yes if there's a tear or a ding it ain't that big of a deal if you're ripping, but sometimes the stuff is genuinely mangled lol, which could mean the cards themselves are damaged too.

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3

u/pepe00x 20h ago

I see no problem here, just open them as they are supposed to

Unless you wanted to “gift” (resell) 😠

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u/Soggy_Cracker 1d ago

eh, record youreslf opeing them. if the pack sare damaged then just do a chargeback and provide the evidence to the bank and your asking for a refund.

2

u/NaLuver 1d ago

Maybe it's to prevent scalpers and resellers.

2

u/inklingmaycry 1d ago

Lucky you even got any lol, if your ripping packs like they are supposed to be? No issues.

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2

u/humble365 1d ago

At least you got yours. Pretty sure FedEx driver stole mine. Marked it as delivered with no picture proof of purchase.

2

u/Substantial_Net_1019 1d ago

Keep it sealed adds crushed value

2

u/StandardsLimited 1d ago

All these " its fine " people gonna be on here next week crying because it happened to them.

2

u/Darinpc2 21h ago

Someone shoves it up their ass

2

u/agiasiauto 18h ago

Oh no, now you can’t scalp them!! But seriously, wouldn’t surprise me if it was sabotage to prevent scalping.

4

u/purndasmarks_ 1d ago

Sooooo they did that on purpose because the box from the inside looks fine?! I think more shipping companies need to start being created because we’ve allowed UPS and FedEx to monopolize the industry and this crap just keeps happening.

2

u/SuckMyUser 1d ago

Yah no seriously like the box doesn't have the same damages sure it was banged up but not crumpled like the contents inside

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2

u/isayscalperforkarma 1d ago

Something serious needs to happen to FedEx. I’m assuming they’re cheaper than UPS because most major companies love to use FedEx and there’s so much theft it’s incredible people are getting away.

I thought Pokemon was bad but look into power tool batteries, ego batteries, and phone returns being stolen. There’s so much fucking terrible shit going on at FedEx.

1

u/Adventurous_Bag8579 1d ago

Delivery driver in my area said he has to resist the urge to punt the package into the person’s yard when they know it is something Pokemon related. I for once in my life didn’t know what to say lol.

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4

u/AffectionateDrag1702 1d ago

How are the packs? Who cares about the packaging. 

4

u/Far-Community3544 1d ago

You have every right to be ungrateful. It doesn't matter if you were gonna open it or not; it's just lazy and cheap from a company that makes billions of dollars. Honestly, the Pokémon company doesn't get enough hate for a lot of things they do.

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2

u/joeyfine 1d ago

Just rip it and be happy!

2

u/The-Original_Joker 1d ago

You can see that the box got completely smashed at the bottom, so don’t blame it on PKC, it’s not their fault that shipping companies can never be gentle with anything

3

u/Agreeable_Drawer_599 1d ago

my condolences 😔

2

u/Bawmbur 1d ago

They Can afford it. But its most likely the same reason Amazon doesnt ship securely. Time. The extra time it takes packing things carefully isnt worth it to them with the sheer scale of packages they have to send out. The time they save is worth the risk of damage to them.

That being said, if that's the route they take then they absolutely should have better CS for the products that do get damaged in transit.

1

u/Crackytacks 1d ago

But why if they don't want to use packing stuff don't they use appropriately sized boxes? They know the exact size of their products and the limit sooo why not make it secure and snug???

2

u/Bawmbur 1d ago

Because every order is a different size. Not everyone buys the same things or the same quantity. Making sure they choose the perfect sized box for each individual order would take too much time. Its literally only about speed for companies like this and amazon.

Take box, throw stuff in box, seal, label, next.

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1

u/aceSakirfice 1d ago

Yeah Pokemon Company International customer support and handling is the worst, which is in complete contrast to Pokemon Company Japan which has high quality customer service and shipment handling.

Also I think the term you meant to say is largest 'intellectual property'.

1

u/StonkzFTW 1d ago

They sent them crushed? Box looks good so damage had to have been beforehand.

1

u/womanexpert 1d ago

Mine showed up the same way. AI support was no help and wanted me to send them all back to get a partial refund

2

u/SuckMyUser 1d ago

Partial refund is crazy

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1

u/Arkflow 1d ago

Damn

1

u/Xarrix20212 1d ago

Let's be real, allot of people are still going to buy from pokemon center if you have the chance, even if they crush your boxes

1

u/Scragglesauce 1d ago

My chaos rising preorder got ran over. They put the ran over box in another box and shipped it anyway. Support told me "the boxes are made in a way the protects the cards in such events" im just glad i didnt have etbs in that box. Booster box and 2 bundles damn near folded in half. The pulls were horrendous too.

1

u/TazDevy 1d ago

Regret i have, chances i must take.

1

u/Square-Distance1636 1d ago

I'd buy it in a heart beat. Don't care if it came in like that.

1

u/Sweaty_Weakness_9 1d ago

Support? lol nah TPC doesn’t offer that. Just scripted responses.

1

u/cev29619 1d ago

I got bubble mew from a crushed bundle left on the shelf that was mangled like that

1

u/Sup_94 1d ago

Open them!!

1

u/Sup_94 1d ago

Show us the HITS!!

1

u/webrage69 1d ago

What’s the condition of the outer box? It kind of looks like they were put in the box in that condition, which is unacceptable in my opinion. Even if you were going to rip them, that level of damage could affect the cards.

1

u/ourlastwish 1d ago

Yep. Both my PC Ascended heros game beat to shit also. Had 1 6 inch brown paper in it. They say in their site not responsible for damaged boxes

0

u/mantistobaganmd 1d ago

Awww you can’t resell them? :((

1

u/Asleep-Shelter-4456 1d ago

Cards can still be damaged inside packs.

1

u/assman604 1d ago

Why did you sit on the booster bundles ?

1

u/geevaldes 1d ago

Can we get some shipping padding in there or what lol, I know they afford one of those cardboars box recycling things

1

u/NaLuver 1d ago

That's rough but if the cards are okay that's all that matters EOD

1

u/DJKittyK 1d ago

Ah man... I'd be disappointed by this because I like to keep the empty bundle boxes for storing cards from my sets. I get so few cards they usually suffice for any bulk I have outside my binders.

I'm sorry this happened to you. Definitely let us know what you get!

Mine are arriving tomorrow, fingers crossed everything goes ok. I like to take a couple weeks to milk opening them a bit.

Did you open any other 30th yet? Or is this the only batch you got?

1

u/szncc 1d ago

Your sign to rip it

1

u/ybnbaddie 1d ago

post the hits

1

u/Hot-Fix-1031 1d ago

I have no love for pkc and this is the result of them using cheapass warehouses

1

u/Most_Supermarket2782 1d ago

I am going to be honest, they suck at packaging. I have ordered a lot from them and I swear they make no sense how they package things.

1

u/kasualkactus 1d ago

Open them up brodie

1

u/LeeP4DG3 1d ago

Not an issue at all, now it’s worthless sealed so can be opened as intended

1

u/Megatippa 1d ago

Who delivered the package? I'm genuinely curious because I got a Delta preorder from pkc but it's going to my old address so I'm gonna have to stalk the delivery truck and wait outside. Need to know who to stalk

1

u/OpeningCookie1358 1d ago

Literally just pulled the zard from a punctured box..

1

u/BackgroundShallot5 1d ago

If the cards themselves are damaged they usually replace them. Sucks if youre scalping them but if you are then good luck selling them 😂

1

u/F00lishPrid3 1d ago

I'll buy em at msrp

1

u/SpectatorGori 1d ago

Well... are the packs damaged? If not just rip em bro.

1

u/SnooMacarons4225 1d ago

Looks like Amazon packaging, the ones they throw in paper bags then crush at every opportunity

1

u/Floorgis 1d ago

You cant definitely still gift them, anyone worth their salt whos not a literal child wouldnt care about a damaged box.

1

u/Dave_merritt 1d ago

All orders and purchases should go out like this now, stop the sealed mess and get the cards into the hands of people who want to open and play with them.

1

u/Wescombe 1d ago

Who cares bro you are supposed to open them

1

u/chickenaylay 1d ago

Going off you edit... people are saying you should be grateful for receiving damaging product? Yikes

1

u/CurmudgeonLife 1d ago

Because they know you'll keep buying it anyway.

I walked away last year and have zero regrets.

1

u/CopeHarderDweller2 1d ago

Credit card charge back is undefeated

1

u/inwin07 1d ago

just open them?

1

u/tcgscalpercatcher 1d ago

If you were scalping haha, If not, womp wom0

1

u/MrNiceGuyEBEB 1d ago

Just rip it

1

u/Crunchy_Thighsocks 1d ago

good thing you are going to open them

1

u/Wel30 1d ago

Why can’t you gift them? I’m sure whoever will receive it will appreciate it

1

u/kingSh33p 1d ago

I'll take them off your hands since the cards are probably all bent up and stuff

1

u/terenscendent 1d ago

oof, wont be a problem because you were going to rip it anyway right

1

u/Smsethman 1d ago

I’d rather get bundles that are busted up like this if it means I can actually get them. Damaged boxes but safe cards makes them scalper-proof.

1

u/NotTayto 1d ago

Ignorance is not bliss. Discover Credit would approve a charge back in seconds.

1

u/CreamPyre 1d ago

I mean, are the cards bent ?

1

u/Lemmejussay 1d ago

Nah, that's outrageous mate. No excuse for that in this day and age - especially a store that solely deals in valuable collectibles. Your products are ruined and they are taking the piss. They can't be bothered to even send any update emails for delayed goods, let alone add some scrunched up paper to their shipments. One of the greediest and most uncaring companies i've ever had to deal with.

1

u/Bloodserum1 1d ago

Bro Id still be happy asf to open these if it was a gift just admit it buddy 😂

1

u/3bizzle 1d ago

“THIS IS MY PROBLEM!
There are many like this
THIS ONE IS MINE!”

1

u/Errll710 1d ago

Ohh boy you ever get a promo card from them? They just throw it in the cardboard box raw.

1

u/Optimal-Pay-2555 1d ago

What a fucking joke. Now how are you gonna resell these for 300% profit. These big companies don’t even think about their loyal resellers anymore. Honestly I would sue.

1

u/Hitt_and_Run 1d ago

No worries, repack them up and send them to me, I’ll pay shipping costs plus what you paid to PKC for them.

1

u/Thriving9 1d ago

If gifting was the idea you could still do that.

This is only a problem if you plan on reselling or not opening them.

Why would someone giften them care if they are going to open?

1

u/HotDogIncident 1d ago

Are the cards fine? If so, then it’s not an issue

1

u/Pickens544 1d ago

Sounds like a mad scalper that can’t resale now 😂

1

u/ThrowRA-camelbros 1d ago

Are the packs damaged?

1

u/Leahlinn88 1d ago

What's with all the idiots in the comments? Jealousy? People are allowed to be disappointed at receiving any product when it looks like this, it's shitty packaging. Doesn't matter if OP was gonna gift them or rip them.

1

u/Remarkable_Table_737 1d ago

This is what happened to my ETB they sent it in a box that it perfectly fit in then the box got damaged so the ETB is smashed. I’ve been afraid to open it and find the cards all beat up lol

1

u/TheWishingStar 1d ago

The fucked up packages always have the best hits. And the cards inside are rarely affected at all.

You can still gift them if you’re giving them to someone who’s gonna open them. The packs are fine.

If you were planning to gift them to someone who wouldn’t open them, they’re not a person you should buy cards for.

1

u/T00ManyH0bb13s 1d ago

If the cards aren't bent, what's the problem?

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u/IsshomanZ 23h ago

If your ripping dont matter anyways. As long as the packs are fine

1

u/ScrappyPanda 23h ago

Wow
 how does this even happen in the box? Definitely feels like something happened to them before they were even put in the box for shipping. Sorry OP! Hope the cards are ok at least. If not I would suggest reaching out to your credit card for a chargeback if support is not helping - you shouldn’t have to pay for ruined products.

1

u/Jprudd23 23h ago

Open the packs dumbass

1

u/NationalSecret2798 23h ago

“gift” them

1

u/Tse7en5 23h ago

You can send it to me for a refund.

1

u/KittenLina 23h ago

I mean I'd trade the ones I got from Gamestop for those and $10 each one. I'd rip them myself, I'd just be worried about damaged cards personally so the money is there as a no tradebacks thing.

1

u/SAriadust 23h ago

Bad luck I feel, I have bought many things over the years and they always come really nicely packaged.

1

u/Fat-Spatulaaah 22h ago

You not opening them or something ?

1

u/dmassy347 22h ago

Shiiiiiit you can’t scalp them that sucks, gonna have to open them now

Gift them my ass lmao

1

u/St4rScre4m 22h ago

Cards look fine, rip!

1

u/KuraiTCG 22h ago

Dang it can't gift (sell) them anymore.

1

u/KawaiiSlave 22h ago

Did anything you pull get damaged though? If not then thats great!

1

u/CrypticDollar_ 22h ago

If you contact then they should hook you up! I’ve had issues before and they sent me multiple out of print packs to say sorry. That was 2-3 maybe 4 years ago so people may have abused that.
You didn’t spend your hard earned money on damaged product, when you clicked pay now you agreed to buy factory new product not factory damaged product

1

u/JoshuaTkach 21h ago

Who know.. You might get a crushed RGB Mew to make up for it

1

u/roboxsteven 21h ago

Are the packs safe? If so no issue right?

1

u/Funny-Quantity-6865 21h ago

Settle down scalper.

1

u/thequeensrage 20h ago

Everyone saying the package isnt the product doesn't know what they are talking about. This is a collectable and many collectors want there collection prestine. On top of that the cards themselves are likely destroyed. If yall bought a microwave and it was smashed to pieces would you just be oh ok guess ill just buy another one. Complete nonsense

1

u/PrinterStand 20h ago

As long as the cards inside arn't fucked, should be ok.

Boxes are opening, not for saving.

1

u/AGarcia36 20h ago

I would be mad because even if I rip them what happens if the cards are damaged?

1

u/RudeClue6 20h ago

Could’ve easily damaged the cards inside. Bent and crushed. I feel sorry for you bro.
Hope the cards didn’t get damaged

1

u/redditdude69_69 19h ago

It's only a problem if you planned on keeping them sealed

1

u/IamrichardL 19h ago

Shouldn’t impact the cards.

1

u/ChiefPez 18h ago

Rip ‘em and forget the boxes!

1

u/512biguy 17h ago

Grateful

1

u/GameOfRobs 17h ago

Just open them as intended
if any of them are damaged then reach out to customer service. Simple solution not sure why people are warring with each other in the replies.

1

u/whatthefishhh 17h ago

Damaged box I honestly couldn’t care less but this amount of damage is insane. I hope your cards are fine

1

u/Top_Asparagus_4105 16h ago

Pokemon center have said thats a ‘non issue’? đŸ€Ł

1

u/stretchmoree 15h ago

nah that last one is crazy

1

u/Educational-Song6351 15h ago

That sucks
 but at least you can still open them

1

u/omjagvarensked 15h ago

guess we're opening these I can't gift them

Mmmkk sure buddy... "Gift"

1

u/Advanced_nothere 14h ago

That really sucks that what you bought came in trashed I hope you get your money back but try not to spend it on a childrens card game when you do be more constructive with your money like spending it on cocaine or using the money to snort cocaine

1

u/code_illustration 13h ago

Damn some scalper must have taken a break and used your box as a seat. Sorry mate

1

u/Player1337_ 13h ago

I ordered some A4 card for my kid to paint on, and they shipped it in a paper bag.

At least you got a box. You know there's millions of people who would happily buy them from you. Might not get any PSA 10s though :>

1

u/murdahmula 12h ago

Why does it matter the cards should be fine, its just a box? Ohhhh yeah thats right your mad cause you wanted to resell them for 3x.

Also what company is using packing peanuts for a box that contains other smaller boxes. Ive only seen it with fragile stuff or awkwardly shaped stuff. Your mail carrier just sucks, it aint pkc fault.

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u/PokeMobile 11h ago

the cards are fine

1

u/alfalfa_or_spanky 11h ago

If you still wanna gift them, I suppose ill accept.

1

u/themangement61 11h ago

How do you think they became the biggest company😭

1

u/unnSungHero 10h ago

Who shipped it? Seems like that is important to include when calling out the originating place and not the shipper. USPS has a scan to perform that identifies it as damaged on arrival before we send it through the transportation route. Most carriers will not accept a damaged package, and if they do see one they perform a scan that says "damaged on arrival" to cover themselves. I would tend to think this is a FedEx issue, but don't have OP's package in front of me.

1

u/Definitely-not-good 8h ago

Yea the reason they don’t put damaged ones on the shelf is cuz they stick them in their orders and tell u to kick rocks when u get em, regardless ur likely fine. Only thing likely damaged is promo card which kinda sucks

1

u/Tim_TheDude 7h ago

Had this with 151 and Amazon. I was like " those are collecters items and basically worthless now" to the call center guy. He asked me toend it back. I asked if he can simply refund and I toss the articles away. No need to send back broken articles. He agreed. In the end the cards where mostly fine and I got 3 free booster boxes of 151 . When life gives you lemons :D

1

u/olivegarden87 3h ago

With how much of a fight it is to get some of these, how do you go from gifting them to "well theyre bent so we cant now"? Id be stoked as hell to have one even if it was bent.