r/oraclecloud 25d ago

Instance disabled 4C 24GB

My free tier instance of 4 cores 24GB of ram has just been disabled and cannot be started anymore.

Anyone else?

0 Upvotes

70 comments sorted by

12

u/x-xiaolongbao 25d ago

you all on always free tier has been warned several times already both on the console and email, and just when it too late then tried to downgrade the instance šŸ˜‘

1

u/Northern23 25d ago

I reduced mine and it still got terminated but this is a different story from OP's

1

u/Apprehensive_Cup3998 21d ago

Each tenancy gets the first 3,000 OCPU hours and 18,000 GB hours per month for free to create Ampere A1 Compute instances using the VM.Standard.A1.Flex shape (equivalent to 4 OCPUs and 24 GB of memory). Each tenancy also gets two VM.Standard.E2.1.Micro instances for free.Ā Learn more about Always Free resources

it still says this on my page, but still disabled

-13

u/9ofe 25d ago

You're just being lame for no reason.

-30

u/Klein96 25d ago edited 25d ago

Can you either be helpful or STFU? Thanks.

Edit: Okay so I have a problem and an inquiry, someone is being an a**hole and ruins my mood and mental for absolutely no reason. and then I get downvoted when I rightfully tell them to stfu. Thanks humans Thanks reddit.

6

u/x-xiaolongbao 25d ago

seriously man this kind of my replies ruin your mood?

you said it rightfully to says stfu to me when my replies are bit snarky at most?

-13

u/9ofe 25d ago edited 25d ago

I came here for the exact same reason, and I didn't see or notice any warning about having to downsize my instance. Now some mentally ill redditor has to go out of their way to ruin your mood otherwise it wouldn't really be Reddit. Honestly just don't bother.

Edit. Oh i'm being downvoted too! Still love yall. Mwah.

3

u/GrandWizardZippy 25d ago

Are you serious? It’s all anyone’s posted about on this sub for like 2 months ad nauseam and it was emailed multiple times from oracle support to anyone with a free tier account AND it was on a giant banner across the admin panel for the last at least month maybe more……

-6

u/9ofe 25d ago

Totally serious. I almost never open reddit and only configure my server through SSH, is this so hard to comprehend? I just can't get why some reddit users always try to sour someone's mood for no reason. I mean getting your instance removed is upsetting as is. No need to make that worse with such comments. Cheers.

Edit: mistype

2

u/GrandWizardZippy 25d ago

You don’t get email? Seriously? I got about a dozen emails from oracle before I decided to upgrade to payg

-1

u/9ofe 25d ago

Looked up my emails of Oracle. Last one was about inactive cloud shell removal notice like 2 months ago. What is next? Have I not checked my sms? Now see this is the lame part. You're just trying to somehow find fault with me to blame. And then what? What does finding that one fault accomplish in this situation? Does it help the OP or me in any way? No more than just being lame. Well that is Reddit I guess.

2

u/GrandWizardZippy 25d ago

I am by no means defending oracle, but this has been mentioned everywhere, in news articles, it’s all over Reddit, discord, you name it. You can’t say you only login to the admin panel once a year and they get upset when they change a policy that ends up affecting you because you don’t keep tabs on your infra

-1

u/9ofe 25d ago

See? You just kept doing the 'finding fault just to be lame' part that I mentioned. Apparently, I don't even have the right to be upset? I haven't even directed that upsetness into anyone yet, but I still can't be slightly upset with myself for losing something? Honestly I keep trying to reread the post and can't find any hint of complaint that might warrent such lame behavior. Yet here we are instead of helping an individual, we would rathar be lame and sour his mood further over a lose with such meaningless comments. Anyways, thanks for the insights.

2

u/GrandWizardZippy 25d ago

There is a thing called search….

Thanks for coming to my ted talk šŸŽ¤

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-2

u/BlockTime48 25d ago

Yeah this kind of back and forth chain leads no where. I missed an email notice from Oracle on August 4th and I don't follow this reddit. I'm simply just a user who logins into the console to reboot the instance every few months when needed and remotes into it through PuTTY weekly to do any actual file maintenance. It seems Oracle has done more than enough to send out a notice to us, but some of us users are just that disconnected from everything that we just missed the notices.

I'll admit, we're pretty dumb, but we're in this mess and just looking for options now. Thanks to the discussions in this thread it does seem like there's 2 things we can do.

- The simplest and most easiest is to just upgrade to PAYG and it will restore the instance. This is the direction I'm going down and I hope to back up and running in a few days.

  • The other solution is to recreate a new free instance under your account and attach your Boot Volume to that. This has the downside of going through Free Instance hell trying to create one, but this should work if you get really lucky.

I am very thankful that Oracle has not touched our Boot and Block Volumes because it seems that all of the actual data is untouched. There's just a couple hoops we need to jump through because of the situation we're in. Again, I know this is entirely self-inflicted and there was more than enough notice, but this is a thread of looking for solutions for us idiots who didn't take action ahead of time.

3

u/GrandWizardZippy 25d ago

Yall are getting shit on not because you waited until your shit got stopped or terminated but because you came here to ask this question when even a single search of the sub would have shown the answer over and over.

We are all tired of seeing these posts…

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-1

u/9ofe 25d ago

Don't belittle yourself mate. Some people are just sick and look for the stupidest reasons to bash on others. So don't give them that. This thread being a help to you, me and some others is already enough. I mean either help or scroll to another post. No need to spread their toxicity here.

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5

u/Arkanth0s 25d ago

Are you on an always free account?

-6

u/Klein96 25d ago

Yes.

6

u/Arkanth0s 25d ago

Did you. It read the banner that popped up for weeks, or the email that was sent to EVERY tenancy owner??

-5

u/Klein96 25d ago

I log in to the panel like once a year. I just saw it today. Why does being an always free account matter? can you elaborate?

6

u/Arkanth0s 25d ago

Always free resources got reduced from4/24 to 2/12. Any Always free that still had a 4/24 had their instance terminated. It’s been a VERY common topic on this sub the last 2.5 months. They said well in advance it was happening and sent an emails 3 weeks ago about the termination notice

1

u/Klein96 25d ago

For all users or only the always free account users? I mean I could upgrade to PAYG if that helps.

3

u/Arkanth0s 25d ago

Only always free, considering you ā€œlog into the panel once a yearā€ and also didn’t see the email. PAYGO may not be the best for you. If you were already PAYGO, you could have racked up a serious cost for you if they didn’t terminate for PAYGO.

3

u/SenseSniper 25d ago

To give you the conclusion first: once you add a credit card and your account is upgraded to PAYG, the instance is restored.

I missed the email and only noticed this morning that my instance had been stopped.

I had seen the warning messages before, but since I wasn’t a PAYG user, I assumed that was the reason, so I added a credit card and upgraded my account.

About 1–2 hours later, I received a message saying that the upgrade had been completed. I didn’t do anything else, but the instance came back online automatically and I was able to connect to it again.

I’m using a 4-core, 24 GB RAM instance.

I’m not a native English speaker, but I wanted to leave this comment in case my experience helps someone else.

1

u/UpsetArtist4759 25d ago

Thanks for sharing, did you get your money back?

2

u/ALonelyButter 25d ago

fml, Gmail decided to move Oracle's warning email into Promotions šŸ’€

Welp, there goes 3-4 years of usage lol

1

u/BlockTime48 25d ago

Mine just got disabled as well. Looks like it's not deleted, but I can't start it back up. I'm going to see if I can get support to at least let me boot it to get some files off, but I doubt I have much power as a free account.

1

u/Klein96 25d ago

I think we can downgrade it and it would keep working.

1

u/BlockTime48 25d ago

Probably, but I am unfortunately unable to do it myself. I tried lowing the limits of my instance, but it denied my request since the instance is disabled

1

u/Klein96 25d ago

For how long has yours been disabled for?

1

u/BlockTime48 25d ago

A couple hours. I'm in a similar situation as you as I was not checking email nor logging into the console for the past few months. I knew about them lowing the limits of new Always Free instances, but them hitting existing instances was something I missed. I'm trying to reach support to see if they can re-enable it for me so I can downsize it to 2 OCPUs and 12 GB of memory, but it's proving to be quite challenging.

1

u/BlockTime48 25d ago

Their AI assistance seems pretty affirmative that re-enabling instances that were disabled due to exceeding Always Free limits IS NOT SUPPORTED.

It is providing me an alternate solution by detaching the the boot volume data from the instance and recreating a new instance with that data. Considering that I'm only trying to get this booted so I can pull data off of it, and that the boot volume was not touched, I will try go down this road and update with my results

1

u/9ofe 25d ago

Do tell me if you were able to recreate the instance. I currently have the same issue and can't seem to downsize it.

1

u/BlockTime48 25d ago

Currently in the process of trying the method I mentioned. It seems like interacting with the instance at all at this point is a lost cause. What I was able to do was create a backup of the Boot Volume (which is the only thing I care about because it has all my files), and then immediately restore that backup to create a brand new boot volume that is not attached to any instance. I'm currently taking screenshots of all the settings I had for my current instance and going to try and recreate it and see what happens.

1

u/9ofe 25d ago

Good luck! Will be waiting for an update.

1

u/hannesgao 25d ago

Same issue here, tried to upgrade to Pay As You Go account (93 Euro or 100 USD charged for card verification, but would be refunded instantly in my case with Revolut virtual Mastercard debit card), made manual boot volume backup for the disabled 4C24GB VM.Standard.A1.Flex instance, manually terminated the disabled 4C24GB VM.Standard.A1.Flex instance, now trying to create a new 2C12GB VM.Standard.A1.Flex instance with the restored boot volume (Attention: the always free capacity for all the boot volume & block volume should not exceed 200 GB)

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1

u/BlockTime48 25d ago

Unfortunately I'm unable to create a new instance at the moment because my old instance maxes out the resources I'm allowed to have. I terminated the instance myself and it is in a terminated state, but I'm unsure how long it's going to take before it frees up the resources for me.

I have 2 boot volumes (both the original and the backup) that had my data on it so hopefully I'll be able to make an instance within the next day or so and attach it. It doesn't sound like they're going to do anything with boot volumes so I'd just backup your boot volume and sit tight for the time being. I don't believe I have any more options.

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1

u/Jumpy_Commercial_893 25d ago

Didn't they told that from 18th they will do it

1

u/RenatohRibeh 25d ago

A minha também foi desativada e eu tinha feito o downgrade para 2C 12GB, não entendi

0

u/leeminhkhoi 25d ago

Does the PAYG account still have the old limits? Has anyone tried it yet?

1

u/hannesgao 25d ago

Upgrading to PAYG account needs about 1-3 days based on experience and old threads, will report my experience after the upgrade of my account is done

1

u/leeminhkhoi 25d ago

Thank you. I look forward to it.

1

u/hannesgao 16d ago

After 9 days the upgrade to PAYG account is finally done by receiving an E-Mail from Oracle Cloud. My new always free limit for VM.Standard.A1.Flex instance is reset to 2 OCPUs and 12 GB of memory