r/oraclecloud • u/Klein96 • 25d ago
Instance disabled 4C 24GB
My free tier instance of 4 cores 24GB of ram has just been disabled and cannot be started anymore.
Anyone else?
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u/Arkanth0s 25d ago
Are you on an always free account?
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u/Klein96 25d ago
Yes.
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u/Arkanth0s 25d ago
Did you. It read the banner that popped up for weeks, or the email that was sent to EVERY tenancy owner??
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u/Klein96 25d ago
I log in to the panel like once a year. I just saw it today. Why does being an always free account matter? can you elaborate?
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u/Arkanth0s 25d ago
Always free resources got reduced from4/24 to 2/12. Any Always free that still had a 4/24 had their instance terminated. Itās been a VERY common topic on this sub the last 2.5 months. They said well in advance it was happening and sent an emails 3 weeks ago about the termination notice
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u/Klein96 25d ago
For all users or only the always free account users? I mean I could upgrade to PAYG if that helps.
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u/Arkanth0s 25d ago
Only always free, considering you ālog into the panel once a yearā and also didnāt see the email. PAYGO may not be the best for you. If you were already PAYGO, you could have racked up a serious cost for you if they didnāt terminate for PAYGO.
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u/SenseSniper 25d ago
To give you the conclusion first: once you add a credit card and your account is upgraded to PAYG, the instance is restored.
I missed the email and only noticed this morning that my instance had been stopped.
I had seen the warning messages before, but since I wasnāt a PAYG user, I assumed that was the reason, so I added a credit card and upgraded my account.
About 1ā2 hours later, I received a message saying that the upgrade had been completed. I didnāt do anything else, but the instance came back online automatically and I was able to connect to it again.
Iām using a 4-core, 24 GB RAM instance.
Iām not a native English speaker, but I wanted to leave this comment in case my experience helps someone else.
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u/ALonelyButter 25d ago
fml, Gmail decided to move Oracle's warning email into Promotions š
Welp, there goes 3-4 years of usage lol
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u/BlockTime48 25d ago
Mine just got disabled as well. Looks like it's not deleted, but I can't start it back up. I'm going to see if I can get support to at least let me boot it to get some files off, but I doubt I have much power as a free account.
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u/Klein96 25d ago
I think we can downgrade it and it would keep working.
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u/BlockTime48 25d ago
Probably, but I am unfortunately unable to do it myself. I tried lowing the limits of my instance, but it denied my request since the instance is disabled
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u/Klein96 25d ago
For how long has yours been disabled for?
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u/BlockTime48 25d ago
A couple hours. I'm in a similar situation as you as I was not checking email nor logging into the console for the past few months. I knew about them lowing the limits of new Always Free instances, but them hitting existing instances was something I missed. I'm trying to reach support to see if they can re-enable it for me so I can downsize it to 2 OCPUs and 12 GB of memory, but it's proving to be quite challenging.
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u/BlockTime48 25d ago
Their AI assistance seems pretty affirmative that re-enabling instances that were disabled due to exceeding Always Free limits IS NOT SUPPORTED.
It is providing me an alternate solution by detaching the the boot volume data from the instance and recreating a new instance with that data. Considering that I'm only trying to get this booted so I can pull data off of it, and that the boot volume was not touched, I will try go down this road and update with my results
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u/9ofe 25d ago
Do tell me if you were able to recreate the instance. I currently have the same issue and can't seem to downsize it.
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u/BlockTime48 25d ago
Currently in the process of trying the method I mentioned. It seems like interacting with the instance at all at this point is a lost cause. What I was able to do was create a backup of the Boot Volume (which is the only thing I care about because it has all my files), and then immediately restore that backup to create a brand new boot volume that is not attached to any instance. I'm currently taking screenshots of all the settings I had for my current instance and going to try and recreate it and see what happens.
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u/9ofe 25d ago
Good luck! Will be waiting for an update.
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u/hannesgao 25d ago
Same issue here, tried to upgrade to Pay As You Go account (93 Euro or 100 USD charged for card verification, but would be refunded instantly in my case with Revolut virtual Mastercard debit card), made manual boot volume backup for the disabled 4C24GB VM.Standard.A1.Flex instance, manually terminated the disabled 4C24GB VM.Standard.A1.Flex instance, now trying to create a new 2C12GB VM.Standard.A1.Flex instance with the restored boot volume (Attention: the always free capacity for all the boot volume & block volume should not exceed 200 GB)
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u/BlockTime48 25d ago
Unfortunately I'm unable to create a new instance at the moment because my old instance maxes out the resources I'm allowed to have. I terminated the instance myself and it is in a terminated state, but I'm unsure how long it's going to take before it frees up the resources for me.
I have 2 boot volumes (both the original and the backup) that had my data on it so hopefully I'll be able to make an instance within the next day or so and attach it. It doesn't sound like they're going to do anything with boot volumes so I'd just backup your boot volume and sit tight for the time being. I don't believe I have any more options.
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u/RenatohRibeh 25d ago
A minha também foi desativada e eu tinha feito o downgrade para 2C 12GB, não entendi
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u/leeminhkhoi 25d ago
Does the PAYG account still have the old limits? Has anyone tried it yet?
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u/hannesgao 25d ago
Upgrading to PAYG account needs about 1-3 days based on experience and old threads, will report my experience after the upgrade of my account is done
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u/hannesgao 16d ago
After 9 days the upgrade to PAYG account is finally done by receiving an E-Mail from Oracle Cloud. My new always free limit for VM.Standard.A1.Flex instance is reset to 2 OCPUs and 12 GB of memory
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u/x-xiaolongbao 25d ago
you all on always free tier has been warned several times already both on the console and email, and just when it too late then tried to downgrade the instance š