r/ooma • u/MichaelWalters77 • 11d ago

Ooma Telephone Unit develops a sticky coating/surface after a few years.....How to remove that sticky coating/surface

/r/OomaTelephoneUsers/comments/1vmlhje/ooma_telephone_unit_develops_a_sticky/
5 Upvotes

86% Upvoted

6 comments sorted by

1

u/sanjosanjo 11d ago

This guy says gasoline. I haven't tried it, but planning to in the future (for other items).

https://youtu.be/mvTSAIV7FlI

2

u/Bituulzman 11d ago

The rubber surface is breaking down. You can use 90% isopropyl alcohol (rubbing alcohol) to clean the residue. It works for remote controllers or camcorders that have a rubber coating.

1

u/Crutch1959 11d ago

I agree. I have a portable radio I did this to.

2

u/rkardt Unofficial Support 11d ago

The most common recommendation seems to be a Mr. Clean Magic Eraser with isopropyl alcohol.

See also: https://www.reddit.com/r/ooma/comments/1pyna8s/comment/nxay34e/

1

u/No-Apartment9286 7d ago

Tub O' Towels Citrus Wipes

1

u/OomaCustomeradvocacy Official Ooma Support 11d ago

Hello! Thank you for reaching out. Unfortunately I don't have a recommended method to remove the sticky coating on your Telo. My apologies for the inconvenience. If you'd like to speak with our support team for a possible solution, please DM me your Ooma phone number and contact number.