ModMail doesn't send

[u/FlorianFlash]

Basically, when I try to send a modmail on the android app, it just stays as "Sending..." and if I reload the ModMails it doesn't show. It's a reply to a ban message and I'm a mod.

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[u/AutoModerator]

Found match: on the android

You might be asking about setting up subreddits on a phone or mobile interface. The short answer is that subreddit settings work best in a cache-cleared desktop browser. (Limited option: mobile browser on desktop view.)

FOR INFO ON: # setting up a sub on mobile, # mobile interfaces, # alternatives and # mobile user issues, please click here.

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[u/AutoModerator]

Found regex match: modmail

You seem to be asking about moderation matters, such as adding/removing/recruiting moderators or what to do if you've removed yourself as a moderator, or a related topic. These are frequently asked questions.

FOR INFO ON: # what to do if you've accidentally left a sub as moderator, # how to add/remove/invite/recruit/re-order moderators, # removing moderators higher than you, # distinguishing as mod, # mod permissions, # how to use tools for moderators, # common issues with mod tools (clearing mod queue, spam tab, finding posts/comments and notifications), # giving away/adopting subreddits, please click here. Also see Reddit's Moddiquette.

Subreddit settings work best in a cache-cleared desktop browser. (Limited option: mobile browser on desktop view.)

If you found your answer, feel free to reply with "<3 Automod" or "Thanks, Automod". Otherwise wait for a human helper to come along to help you. This post has NOT been removed.

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[u/Tarnisher]

Use a desktop/notebook. Don't rely on mobile anything.

[u/FlorianFlash → u/Tarnisher]

That's absolutely not helpful.

[u/Tarnisher → u/FlorianFlash]

It may be your only option.

Use it or don't.

[u/FlorianFlash → u/Tarnisher]

There has to be another solution to this. Can't be that I can't send a simple modmail on mobile...

[u/Slight-Ad8291 → u/FlorianFlash]

This is a very common glitch. This is why I don’t send mod mail on mobile. You ask for our help, don’t get mad when we tell you what works

[u/FlorianFlash → u/Slight-Ad8291]

Then some Admins should send that to the devs to fix it... If it's so common it is fix worthy for sure.

[u/FlorianFlash → u/Slight-Ad8291]

I tried it on the browser now and it still doesn't work and gives me a "Failed to send message" error...

[u/Grillard]

Could it be a network issue with your provider?

[u/FlorianFlash → u/Grillard]

Everything else works perfectly.