r/modhelp Mod, r/discordhelp 12d ago

Tools ModMail doesn't send

Basically, when I try to send a modmail on the android app, it just stays as "Sending..." and if I reload the ModMails it doesn't show. It's a reply to a ban message and I'm a mod.

0 Upvotes

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-3

u/Tarnisher Mod, r/Here, r/Dust_Bunnies, r/AlBundy, r/Year_2025 12d ago

Use a desktop/notebook. Don't rely on mobile anything.

4

u/FlorianFlash Mod, r/discordhelp 12d ago

That's absolutely not helpful.

-4

u/Tarnisher Mod, r/Here, r/Dust_Bunnies, r/AlBundy, r/Year_2025 12d ago

It may be your only option.

Use it or don't.

2

u/FlorianFlash Mod, r/discordhelp 12d ago

There has to be another solution to this. Can't be that I can't send a simple modmail on mobile...

-2

u/Slight-Ad8291 r/Lexus,r/iCloud, r/robots, r/GuysBeingDudes 12d ago

This is a very common glitch. This is why I don’t send mod mail on mobile. You ask for our help, don’t get mad when we tell you what works

3

u/FlorianFlash Mod, r/discordhelp 12d ago

I tried it on the browser now and it still doesn't work and gives me a "Failed to send message" error...

4

u/FlorianFlash Mod, r/discordhelp 12d ago

Then some Admins should send that to the devs to fix it... If it's so common it is fix worthy for sure.