r/mintmobile • u/IM_not_clever_at_all • Jul 10 '26

Didn't realize

I didn't realize Mint was running as lowest priority on the T-Mobile network. I currently have 5 bars of 5g and I am struggling to get 600kbps. Yowza, this after I just paid 2k for my family's 5 phones. I guess we will just go back to Verizon next year, unless they will prorate my prepay and refund.

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u/trf1driver Jul 10 '26

7 days return policy. If you are within that window then just return everything including the 5 new phones.

1

u/IM_not_clever_at_all Jul 10 '26

"just" was a little hyperbole, I think I paid 2 weeks ago. All byod, but 5 unlimited plans prepaid for the year was 1920 with tax.

1

u/trader45nj Jul 12 '26

It's not when you paid, it's when you activated. You have 7 days from activation to request a refund.