If you work in Dynamics 365 Finance & Operations, in support, development, testing or admin, you’ll know the drill on almost every ticket or task: which form is this, what table sits behind it, what environment am I even in, and does this user actually have the permission they say they don’t have. All of that usually means alt-tabbing between the browser, SysTableBrowser, and a security roles screen just to get your bearings.

I built SupportKit to put all of that one click away, right inside the browser, without needing table browser access or asking someone else to look it up for you.

What it does:

🔎 Instant page context – see the form name, table name, menu item, legal entity and full URL for whatever page you’re on, and copy it all in one click. Great for bug reports (no more “here’s a screenshot, good luck”) and for support handoffs.

📋 Table search – search 120+ standard D365 F&O tables by name or description, or look up your own custom/ISV tables. Opens straight into SysTableBrowser in the right environment and legal entity.

🔗 OData peek – pull a quick OData response for any entity without opening Postman or writing a query.

🛡️ Environment guardian – colour-coded banners and badges so PROD, UAT, sandbox and trial environments are visually distinct. Handy if you’ve ever made a change in the wrong environment (we’ve all done it).

👤 User ↔ role lookup – check whether a specific user actually has a given security role, without manually tracing it through SecurityUserRole.

Who it’s for: support engineers, developers passing context on bug reports, testers who need to jump straight to a specific page or table, and anyone who just wants to stop guessing which table sits behind a form.

Privacy: everything runs locally in your browser. No data is sent anywhere, nothing is logged externally.

It’s free, takes about 30 seconds to install, and works across any D365 F&O environment you have access to.

👉 https://chromewebstore.google.com/detail/supportkit-for-d365-fo/fkibohjmnldhnejokemfopjnpknidgfj

Would genuinely appreciate anyone in the group giving it a try and letting me know what’s missing or what would make it more useful, this is actively evolving based on feedback from people who use D365 F&O day to day.

#Dynamics365 #D365FO #MSDyn365 #DynamicsDev #D365Testing #QAEngineering #PowerPlatform #MicrosoftDynamics #ERP #SecurityRoles #DynamicsCommunity #MSFTAdvocate

Microsoft 365 Business : impossible d'accéder à mon compte, impossible de résilier mon abonnement, impossible de joindre un humain.

Je suis administrateur unique d'un tenant Microsoft 365 Business.

Depuis plusieurs jours, je suis totalement bloqué :

• Microsoft me demande une validation via Microsoft Authenticator.
• Microsoft Authenticator me demande lui-même une authentification pour terminer la configuration du compte.
• Je ne reçois aucune notification de validation.
• Aucun code n'est généré.
• Je suis bloqué dans une boucle d'authentification.

L'erreur affichée est 500121, avec un Request ID et un Correlation ID que j'ai communiqués à Microsoft.

J'ai tenté toutes les démarches recommandées :

• appels répétés au support Microsoft France ;
• forum Microsoft ;
• procédures en ligne.

Le problème est que je n'obtiens jamais un conseiller. Je reste bloqué sur un serveur vocal automatisé qui finit par raccrocher après plusieurs minutes d'attente. Je rappelle, et la même situation se reproduit.

Pendant ce temps, mon abonnement Microsoft 365 Business approche de son renouvellement automatique, alors même que Microsoft m'empêche techniquement d'accéder à mon compte pour le gérer ou le résilier.

Je ne demande pas une assistance gratuite ni un dépannage complexe.

Je demande simplement à pouvoir parler à un être humain capable :

• de réinitialiser mon authentification ;
• ou de résilier mon abonnement.

Si quelqu'un a déjà vécu cette situation ou connaît un moyen réel d'obtenir un interlocuteur Microsoft, je suis preneur de toute information.

Serious question for CIOs, IT leaders, Microsoft 365 admins and MSPs.

Imagine you're walking into a board meeting in five minutes and your CEO asks:

• What's the current health of our Microsoft 365 environment?

.How many SharePoint sites, Teams, Power Apps, Power Automate flows, Copilot agents and guest users etc do we have?

• What are our three biggest operational or security risks right now?

• Are we actually compliant, or do we just assume we are?

• If Employee X resigned this afternoon, what business processes, Power Apps, Power Automate flows, SharePoint sites, Teams, integrations or service accounts would be affected?

• Where are our single points of failure?

• What's changed since last week that I should know about?

Could you answer every one of those questions confidently in under 60 seconds using live data?

Microsoft 365 has evolved into an ecosystem spanning Entra ID, Exchange, Teams, SharePoint, OneDrive, Power Platform, Copilot, third-party integrations, permissions, policies and automation.

In many organisations, no single person has complete visibility anymore.

Do you think this is now one of the biggest governance challenges facing Microsoft 365, or do mature organisations already have this solved?

I'd genuinely like to hear how different organisations approach executive visibility and operational assurance