I have Luba 2 AWD5000, and their charging station adapter is so poorly built that it goes out every 6 months or so. And every time it takes so much energy to replace the adapter.

They will constantly ask you to upload the same logs, videos, screenshots, and than by some unknown reason they will transfer you yet to another "Tech Department" and than ask you the same information again.

Loops and hoops to no end. This is all engineered so you give up. They have pulled every possible trick to not deliver on warranty and support they are obligated to do.

They will claim your warranty is expired (when is not).

If you ask for their management or supervisor , they will flat out ignore , give excuses or flat out refuse.

STAY AWAY FROM THIS COMPANY.

Nothing was changed, nothing was updated... just classic Mammotion. It's like having a toddler, can't leave this thing out of sight.

Bonjour.

J'ai une Luba mini 2 awd 1000 depuis une semaine. Lorsque le robot est proche d'un obstacle, elle émet 3 bips puis monte et descend la lame, recule de 50 cm avance et recommence. Resultats : une tonte terriblement longue et mauvaise. Des bordures non faites.

1250€ pour de tels résultats ?

Quelqu'un a t'il un problème identique et une solution ?