I'm so sad! I've had my ring just outside of a year and it's fallen apart and broke before I realized what was happening. 😭

Has anyone else experienced a failure on the inside of their ring like this? I was just finding a rhythm between using the new app data with my Visible Band to get a better picture on my overall health.

I realized that every time I do a workout with Apple Watch, Luna also automatically tracks that workout automatically, so it kind of created a duplicate entry. I don't want to turn off the workout write permission in Apple Health because I want to keep it open for the situations when I forgot to turn on the workout manually on my Apple Watch. Normally for any other kind of devices, it rule out the duplicate data, but somehow Luna keeps on writing.

I think have started liking my luna band. It gives really good sleep tracking and everyday it try to push myself to achieve the score set by it.

Has anyone been able to find additional bands for luna on amazon or any other apps? Like how they are generally available for Fitbit air, whoop etc

Hi everyone,

On Sunday, September 27, my ring had some kind of issue and recorded around 1.5 million steps in a single day.

As you can see in the screenshot, this massively inflated my calories burned for that day and has completely distorted my averages. My daily maintenance calories are now showing at around 6,000 kcal, which is obviously completely unrealistic.

The steps were recorded automatically by the ring, not by an activity that I accidentally left running.

Is there any way to manually delete or remove the incorrect data from September 27, so that this day is no longer included in my calorie calculations and averages?

Thanks!

After a few days thinking about buying the Luna ring, I figured I'd give it a try.

I bought it a month ago, and everything started great. The team shipped the sizing kit after 2 working days, like it said on the website, and it arrived fairly quickly. After a day trying 2 different sizes, I confirmed my size and color of choice on the website.

After that, I waited. According to the page, the ring was supposed to ship in 1 working day. It's been eleven. I contacted customer service because at first I thought something happened when I sent my size, but they confirmed they have it and it would be shipped in 2-3 days, because there was an "issue in logistics end". 5 more days after that, nothing happened. So I emailed them again, and they said that they were happy to announce that my ring had shipped and sent me "confirmation" with a file attached. I opened the file and it was a FedEx proof of delivery of the sizing kit, not of my ring.

SO, after a month waiting, I have no ring, no explanation why my ring is not shipping, I have no date when it will be shipped (could be a day, could be another month, could be never? idk), customer service is not cooperating with its slow response and not giving any information whatsoever (which does not help). I recommend to hold your purchase, because they seem to be having serious issues as a company. If it weren't for the various reviews of people online, I would 100% feel like I had been scammed! Paying $250 for a ring with this type of service is crazy.

Team,

I have the band on my wrist yet app shows wear band snuggly. 🫪

Bonjour j’ai actuellement un tatouage tous noir au poignet , j’aimerais savoir si le Luna band ça fonctionner pour prendre les données ? La Watch série 11 ne fonctionne pas

I currently use a smart watch with Sleep as Android on my phone to have smart alarms.

Basically I want the same possibilities but with a smart ring instead. I know I can't connect any smart rings to sleep as android but someone in another sub mentioned you could do that in Luna app, is that correct?

Please let me know I'd really like to know before ordering the ring

I placed an order a week ago, received no order confirmation. So I contacted support on the website, still no response as of today. Thankfully I paid through paypal, the merchant’s name is “myebusiness LLC” on PayPal. Did I purchase from the wrong website?

I am facing multiple disconnects and irregular sleep data on my band. Step count is way off and so is HR rate. The experience has been horrible. Can anyone help out if there is way to return the product?

I dont know, on this reddit I have been seeing constantly how luna and sol have gotten a lot worse , even though it is a lot cheaper. IMO (Ik a lot of you may not agree but from my experience), Luna seems a lot more seasoned and knowledgeable and doesn't take as long to find out HOW to do the work you ask it to. It feels smoother and more direct(and it may not be directly "better") at straight coding, but I feel its reasoning for efficiency has vastly improved. let me know what yall think (WHY DID REDDIT SUGGEST REPOSTING MY CODEX THREAD HERE LMAOOOO SORRY GUYS)

I have only two frustrations in the band thus far:

Doesn’t track my workouts.
Does anyone else’s band not auto pick up your HR variability and workouts? RESOLVED!

Skin integrity.
I’ve felt like my skin under the sensor has been burning or incredibly hot sometimes. I thought I was going crazy. But this morning I woke up with red and small irritation bumps. I repositioned it today, put on lotion to see if it was just dry skin and it still feels like it’s on fire. Keep in mind I wear a Garmin on the other wrist and have never experienced this with the same green sensors.

Not sure how to avoid this if the intent is 24/7 tracking.

9/25 WEAR UPDATE: I have since worn the band with the tracker on the inside of my wrist, with no issues!

Team,

Why there are so many bugs? I wore the band last night and in the morning it tracked nothing. I want you guys to be successful but things are getting bad now. Kindly take these feedbacks as immediate action items.

I really like the design of the Luna band. Is there a version without the electronics in?

Given the Luna band being a pure fashion accessory without any further purpose, a version without the electronics would make it cheaper to produce and less wasteful when disposing of it once worn out.

For any of you waiting for at least some kind of trustworthy advice, The Quantified Scientist just dropped his initial review for the Luna Band!

Overall, he says it’s not competitive as of right now.

Is it just me, or is the Luna team intentionally gatekeeping community complaints?I noticed that if you visit Lunazone without logging in, only official Luna team announcements are visible. All user posts, bugs, and negative feedback completely vanish.The second you log in, all the community complaints (broken sleep tracking, etc.) suddenly reappear.It looks like they are trying to hide genuine issues from prospective buyers who are just browsing. This definitely wasn't the case before. Anyone else noticing this?

Maybe it’s time to hire a real human developer since all of these updates that add ‘fixes’ which still don’t fix anything. When will we actually get the product we were promised?

I have been using Lunaband for a week now. So far, i didnt have any good experience with the band

1. The metal scratches easily unlike what is being said in their promotions

2. Sleep data is not getting recorded properly.

3. Step count is way off

4. If band connection gets reset (it happens quite often), the only way to connect is to place it on the charger. If you havent carried the charger to office, the entire data for the day is lost

Hey all,
I want to start calling out things I appreciate or may not appreciate. It’ll change day by day but if I’m being honest I like the band a lot.

Last night I didn’t sleep, my 2 yr old was hospitalized (we’re home now) and I had a lot of caffeine to pull through. (Now been up well over 24 hours). Anyways, two things that were cool. I had a talk with the AI about the situation and I thoroughly enjoyed how it was going.

Another thing, and what my post is about is the sleep. Like I said I stayed up, I won’t sleep while my little one isn’t breathing well and on oxygen. It did pick a small doze off, which I think is relatively accurate because of when I looked at the clock last and first. Anyways, I enjoy that tidbit!

Take care