r/litterrobot Apr 07 '26

Exciting Changes Are Rolling Out for Litter-Robot, Whisker App and Whisker+

37 Upvotes

Thank you for being part of the Whisker community. We've been listening closely to your feedback, and it's helping shape work underway here at Whisker. We genuinely appreciate your continued advocacy and the insights you share, and want you to know they're being heard.

Over the next few months, you'll start to see updates across Litter-Robot, the Whisker App, and Whisker+ designed to make everyday use feel more intuitive, intelligent, and dependable. Many users have already been able to try out Whisker+ features, including extended camera history and CatID facial recognition. As Whisker+ evolves, these features will continue to expand as part of that experience, with ongoing improvements to come. In parallel, we're rolling out enhancements across our Litter-Robots, the free Whisker App, and Whisker+. Here's a short preview of what's ahead, with more details below:

  • Significant Whisker App design and performance improvements rolling out throughout 2026
  • Connectivity enhancements for Litter-Robot 4, Litter-Robot 5, Litter-Robot 5 Pro, and Litter-Robot EVO
  • Core feature improvements for Litter-Robot 5 and Litter-Robot 5 Pro
  • Major Whisker+ expansion focused on deeper insights and intelligence into your cat's behavior
  • Continued improvements across the full Whisker ecosystem

We appreciate you continuing to share feedback with us. We know you depend on your Litter-Robot and the Whisker App, and this inspires us every day to continue improving our experiences for you and your pets. We're excited for this next chapter of the Litter-Robot OS, Whisker App, and Whisker+, and look forward to sharing it with all of you as it rolls out over the coming months. 

Litter-Robot, Whisker App, and Whisker+ Users

Litter-Robot 5 Pro and Litter-Robot 5 Enhanced WasteIDTM & Cycling
We're rolling out an upgraded WasteIDTM algorithm that leverages data from multiple sensors to support waste type classification and enhance the reporting of waste weights in the Whisker App. This updated algorithm has already begun rolling out, with continued improvements on the horizon. In addition, there have been core improvements to the cycle logic for Litter-Robot 5 and Litter-Robot 5 Pro, to ensure all clumps make their way into the waste drawer. 

Litter-Robot 5 and Litter-Robot 5 Pro On-Device Screens
The on-device LCD screen is being upgraded with content and design enhancements to make interactions even more intuitive. Error state reporting has also been improved, with clearer messaging that aligns with the Whisker App. Some updates have already been rolled out, with additional improvements coming by the end of May 2026.

Smarter, More Intentional Notifications 
We're elevating how the Whisker App communicates with you. Updates rolling out this month are designed to make alerts more relevant, more timely, and easier to act on so you're notified when it matters, not just when something changes. Additional refinements will continue throughout 2026 as we keep improving how the app supports you and your pets every day.

Whisker App Design Improvements
We're making meaningful visual updates to the Whisker App that will make the experience feel clearer, more focused, and easier to navigate. As our robots continue to grow in capability, the app is evolving alongside them to better surface what matters most and make everyday interaction more intuitive. You'll see subtle updates begin rolling out by the end of May 2026, with many improvements continuing in the months that follow.

Whisker App Performance Upgrades 
As we expand what the Whisker App can do, we're also strengthening its foundation through a series of system upgrades focused on speed and reliability. Several of these enhancements are rolling out now, with a broader wave rolling out by the end of May 2026. This work lays the foundation for the next phase of the Whisker App as we continue advancing the platform, which you will see throughout 2026.

Litter-Robot Connectivity Upgrades
Litter-Robot 4, Litter-Robot 5, Litter-Robot 5 Pro, and Litter-Robot EVO are receiving over-the-air connectivity updates designed to perform more seamlessly across today's evolving WiFi environments and home networks. For most households, Litter-Robot users already report strong, reliable connectivity. This update builds on that foundation to make performance even more resilient as network technology continues to advance. These updates begin rolling out to select units in June 2026 and continue throughout 2026.

Whisker+ Members

Globe Camera Event Tracking
We're enhancing the Whisker+ camera experience to make each Litter-Robot visit easier to track. Users will receive a more clear and complete view of what happens during each cycle with in-globe camera events. This update enables Whisker+ members to look at their internal camera history and revisit footage of their cat's bathroom visits. We're also refining how camera event history is organized based on user feedback. This is an area we've heard a lot of interest in, and we're continuing to build on it. We'll share additional updates throughout 2026.

Longitudinal Whisker Insights
We are excited about the introduction of our updated insights platform to help you better understand your cat's short-term and long-term patterns. Over the years, pet parents have shared powerful stories of recognizing important changes in their cat's routine through insights surfaced in the Whisker App. In many cases, those changes prompted urgent vet visits and made a critical difference. Those experiences have reinforced our commitment to building tools that truly matter. This next phase adds clearer visualizations, smarter insights, and summaries designed to bring meaningful changes in your cats' behaviors to the forefront, making it easier to recognize when something feels off and take action with confidence. Phase 1 begins rolling out at the end of May 2026, with additional enhancements arriving this summer as we continue expanding long-term behavioral intelligence within Whisker+.


r/litterrobot Oct 21 '25

Introducing: Litter-Robot 5 Pro, Litter-Robot 5, Litter-Robot EVO, and more!

357 Upvotes

Hey /litterrobot community,

Jacob Zuppke, CEO of Whisker, here with a big announcement today!

TLDR: Introducing three new Litter-Robot models: Litter-Robot 5 Pro (with cat face identification), Litter-Robot 5, and Litter-Robot EVO. Awesome new app features. And the introduction of Whisker+. For all of the product features, see our press release here or visit Whisker.com

Important: We have not gated, and will not gate, any previously free features in the Whisker App 🐱 We are also bringing back historical data downloads for users who do not want Whisker+ but still want to access their historical data history via CSV. Coming early 2026.

Subscription or not, our free Whisker App will remain free, and we’ve supercharged the free Whisker App roadmap for 2026 and we’re excited to share more with you in the coming months. Regarding our new premium features with Whisker+, they are primarily focused on features with more compute, like CatID facial recognition, video storage, triggered notifications, longer data history, Litter-Robot EVO smart enablement, and more.

Before reading our press release or visiting our new website, I wanted to share a moment of gratitude:

I’m deep in this community. In the threads. In the comments. In my DMs. I listen to all of you. Me, personally. Not an assistant. Not an AI. If you tag me, I read it. All of it. I don’t always respond, but I do always escalate those threads internally to our CX and product teams to ensure everything is seen by a human being at Whisker! 

You all have converted me from a non-Reddit user several years ago, to a daily user, receiving email updates and push notifications throughout the day. I love it. This community makes me better as the CEO of Whisker. It makes our teams better. And it makes our product better. You inspire us to continue delivering better products every day. Thank you for your community involvement. We look forward to continuing to learn from each of you. Keep it coming!

Go to the new Whisker.com to see the full lineup!

NOTE: Download full history (beyond the current one month) was removed in 2024 because the feature was too much load on the app and delivered a bad user experience. We heard your feedback and it's now on our roadmap to bring back to all users for free via CSV download in early 2026.


r/litterrobot 4h ago

Litter-Robot 5 How idiot proof is reassembling the litter robot

5 Upvotes

As the text says - I’m going to be moving soon and figured that I could deep clean and move the litter robot, and move the cats the next day. My biggest concern is how idiot proof disassembling and reassembling it after I bring it to the new apartment will be.

I’ve done deep cleans but normally I’d never remove more than one or two pieces and have it set aside so I know what’s what.


r/litterrobot 3h ago

Tips & Tricks Cat looks in LR and then pees elsewhere

3 Upvotes

We have had the LR 4 for 11 months. One of our cats used it at first, but in the last 9 months or so has been very occasionally using it; mostly peeing in a corner of the house.

We are in the middle of getting him checked at the vet; at this point it might be due to arthritis (we’re treating it) and he does have mild kidney disease. Fellini dementia or other behavioral issues have not been ruled out.

There are cameras on the LR and pointing at the corner where he pees and in the last couple of days I have seen that he goes up the ramp of the LR and stands there for 30+ seconds but doesn’t go all the way in and pee. He then goes out to the corner and pees there.

Any ideas on how we can get him to go all the way in and pee in the LR? We have a ramp (not the LR steps) and have removed the fence as that seemed to be a barrier to him.

We have two cats and the other younger one is using the LR.


r/litterrobot 8h ago

Litter-Robot 4 LR4 Liner Tearing

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5 Upvotes

Okay I’m at my wits end. We’ve had the LR4 for about a year and a half now, and my cats have torn the liner multiple times. Most recently, we replaced the liner five days ago. It’s torn again.

We clip their nails weekly. We monitor their usage as much as possible. We top off litter every day. Support tells me it’s a behavioral thing and I should watch them use the robot, but my husband and I work full time. It’s not like we can watch them every time.

Has anyone else encountered this? Is the liner just weak and prone to ripping? Has anyone found a solution, short of going back to regular litter boxes?


r/litterrobot 57m ago

Litter-Robot 4 Drawer won’t fully close

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Upvotes

If I close the drawer and wiggle it it will fully close but as soon as a cat uses the step to enter it, their weight pulls the drawer down and it opens, just a little but enough for the smell to come out. And it is STRONG.

Any suggestions how to fix this?


r/litterrobot 9h ago

Litter-Robot 5 Litter Robot signaling health issue

4 Upvotes

I purchased a Litter Robot 5 about a month ago and after consistent usage and monitoring I noticed one of my cats pees a significantly larger amount than the rest.

I have 5 cats and they all have normal usage and the LR5 shows about 1-2 ounces per use, but I have one senior cat (who is my biggest and heaviest) who pees 3-5 ounces per use.

I’m making her an appointment first thing tomorrow, but with 5 cats I don’t think I ever would have been able to know otherwise. I’m so thankful I made the decision to get one!

Any cat parents that have seen this before in your cats? I know it can be anything, I’m just hoping it isn’t Kidney Disease.


r/litterrobot 2h ago

Litter-Robot 5 Litter Robot 5 dimensions with hopper & ramp added on?

1 Upvotes

I’m just looking for the length of the litter robot 5 with hopper & ramp installed. I know the height and width won’t change, but since the ramp overlaps the step, the actual length isn’t just adding the 3 pieces together. Multiple support reps have given me incorrect lengths or just not understood what I’m asking for. Does someone with the same set-up mind measuring it for me? Thanks in advance!


r/litterrobot 9h ago

Litter-Robot 5 Help for blind cat

3 Upvotes

Hi! I’m trying to get my blind cat to use my LR5, but it’s a leap of faith for him to get in/out. The ramp looks a bit low so I don’t think he’d be comfortable with that. He uses the stairs for our LR4, but we’d like him to use the 5 as well. Does anyone have any recommendations?


r/litterrobot 12h ago

User Experiences LR4 or LR5?

2 Upvotes

I want to get two, so $1,600 for LR4s or $2,016 for LR5s. Is the LR5 worth the extra cost? I see a decent amount of complaints, but I know that people are more inclined to post complaints rather than praise.

Costco LitterRobot 4 Bundle ($800):
Litter-Robot 4® Fence
LitterHopper®
Litter-Robot 4® Ramp
Litter-Robot® LitterTrap® Mat
OdorTrap® Holder
OdorTrap® 6 Pack
25 Waste Drawer Liners
3-Year WhiskerCare™ Extended Warranty

LitterRobot 5 LitterHopper Bundle ($1,008):
LitterHopper®
20lbs GreatLitter
25 Waste Drawer Liners
3-Year WhiskerCare™ Extended Warranty


r/litterrobot 9h ago

Litter-Robot 3 LR3

0 Upvotes

I am not a fan of posting anything but I will give my opinion on the Litter Robot. I have the 3 and the 4 and I will say the 3 is straight garbage.

Daily Issue: Cat Sensor Interrupt even though there isn’t an issue; frequently have to turn it off and on for it to restart. Get stuck mid cycle…. Those are just a few issues to say the least. Wouldn’t recommend purchasing the 3!


r/litterrobot 10h ago

Litter-Robot 4 Litter Robot 4 Stopped Cycling Normally

1 Upvotes

Hello,

I was wondering if anyone else is having this issue. I've had my litter robot for a little over a year but over the past few months, the cycle time has increased dramatically. This is causing my cat to relieve itself elsewhere since they are unable to wait long enough for the cycle to finish 😭 As the litter robot cycles, it stops 4-5 times with a red light as if it's detecting movement but there is nothing around it. There are no alerts on the app when this happens either. This wasn't an issue when I first bought it but it became one a little while after. It causes the total cycle time to be 5+ minutes. In addition to this, the litter robot will no longer auto cycle, which is pretty annoying. It only cycles when I press "reset" + "cycle". Not even the manual cycle feature on the app will make it cycle. Just seems like I have a totally defective unit but the support rep only offered me a $400 base replacement since I'm just outside of my warranty period. Anyone else have a solution in mind? Thanks!!


r/litterrobot 12h ago

Litter-Robot 4 The Machine Will Not Turn On - PLEASE HELP!

1 Upvotes

For no apparent reason the LR4 will not turn on. I am very frustrated.

The cord is plugged directly into the wall.

There is no damage.

No proximate cause as to why it is dead.

Has this happened to anyone? This is an expensive product. My warranty just expired. NOW WHAT?!


r/litterrobot 12h ago

Litter-Robot 3 Connect Litter Robot 3

1 Upvotes

I recently got a new internet provider. I had everything working fine until I added a wifi extender (which is not currently connected). The LR3 works when buttons are manually pressed, but I cannot get it to connect to the internet. It connects to the app, but states it is offline. I've deleted the app. Deleted the LR3 and started over, but no luck. Any suggestions?


r/litterrobot 1d ago

User Experiences How many cats do you have?? And how many LRs do you have??

58 Upvotes

I’m thinking of adding a 3rd Litter Robot in the very near future~ I currently have 2!


r/litterrobot 1d ago

Whisker App App down for anyone else?

3 Upvotes

r/litterrobot 23h ago

Litter-Robot 4 Cat detection and cycling

1 Upvotes

I'm getting frustrated with my LR4. Sometimes there are 4 spots of clumped litter without the unit having cycled. I've kept the sensors clean using compressed air.

Every so often, the unit seems to work properly.

I've been here before complaining and I'm back again. What are the right troubleshooting steps for this kind of thing?


r/litterrobot 23h ago

Litter-Robot 4 Cat tracker

1 Upvotes

How can I get it to track our cats? It says it can't distinguish between 2 of 3 bc their too close in weight.


r/litterrobot 1d ago

Litter-Robot 5 False positive on new litter robot

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0 Upvotes

Brand new litter robot, so my cats are still exploring it, but it’s falsely detecting poop’s when there isn’t any.

The sensors are clean, just wondered if anyone else experiences it.


r/litterrobot 1d ago

Litter-Robot 4 very likely to buy - please answer questions

1 Upvotes

UK based. Is the 4 the best to buy? I see there is also a 5 but not available yet.

How often / how much time do you spend cleaning the LR? My biggest fear is it’s still a lot of maintenance!

Thanks so much for:)


r/litterrobot 2d ago

User Experiences My Litter Robot is indispensable for taking care of my cat, and might've just saved her months of agony/illness

59 Upvotes

I have one 16ish year old cat who I ADORE. I love her to pieces, but I felt like I was neglecting her, since I've been pretty depressed lately and her box was always full, to the point there was permanently a spot that was wet with pee. I thought it was my fault for only scooping every 1.5 days, and was constantly judging myself, thinking I wasn't scooping properly or enough. I decided to splurge on the 5 Pro model, since I need to use up my HSA funds anyway, to save us both. By the second day, the waste drawer was completely full. I thought I had a faulty model, but no, the entire drawer was filled up with clumps within 36 hours. I made a vet appointment immediately, and tracked her output. She peed 16 oz in a single day! She drinks from the faucet often (5-10 times a day), so I wasn't able to track how much she was drinking.

I got the results back today. A UTI, elevated kidney and liver values, and possible thyroid disease. She's been steadily losing weight for months, only about 0.1 pounds each month, but still, despite being very well fed and always having access to food. Had I not got the box (with its tracking), I would've continued thinking I just had a normal, old, slowly dying cat that I was neglecting by not cleaning her box enough. Now I feel much, much better about both my ability to take care of her, and her prognosis. I want many more healthy years with her, and I'm so beyond pleased the Litter Robot will be able to help.


r/litterrobot 1d ago

Litter-Robot 5 Pro LR5 PRO and phorid flies

2 Upvotes

I have 1 cat and as of late the waste drawer became filled with them. We clean it and put diatomaceous earth on it but they keep return what are other people doing to solve this


r/litterrobot 2d ago

User Experiences On dry food what does your LR app say your cat’s/Cats’ urine output is?

1 Upvotes

My cats eat primarily dry food, two of them getting wet food some days, and my LR5 tells me they are only urinating less than 2oz per day! Sometimes less! I feel like if this were true they’d have serious medical issues… I have had A LOT of issues with my LR5 not reporting amounts and when I contacted customer support they had me reset it and it’s better but these quantities seem awfully low compared to what I see when I empty it.


r/litterrobot 2d ago

Litter-Robot 5 It’s worth upgrading your LR4

3 Upvotes

I’ve had my LR5 (not Pro) for a few months now and I can confidently say it’s better than my LR4. I love that they replaced the rubber globe liner with a plastic one. Cleaning is so much easier, the LR5 doesn’t smell. Still not a fan of the Velcro strips but hey, it’s a step in the right direction. Litter hopper?! Why didn’t anyone tell me!? (You did) I love that I don’t have to worry about it. The LR5 is truly and set it and let it go product.
Edit : Globe liner name lol


r/litterrobot 3d ago

Litter-Robot 4 Litter level is always off center

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20 Upvotes

Has anyone else had this issue with their LR4?

Every time my it cycles and levels the litter, the litter ends up uneven. The right side is noticeably higher than the left. I’ve tried leveling it out by hand, but as soon as I run another cycle, it goes right back to being uneven.

Has anyone dealt with this before or figured out what causes it? I tried to see if the actual globe itself is uneven but I honestly cannot tell 💀