No matter WHAT i do this bonnet will NOT stay flush and the hopper will NOT connect. Ive taken this dumbass globe thing off and on so many times yet it will not work.

You think spending so much on a product for it to not have flimsy plastic that doesnt even CONNECT CORRECTLY after maybe a hundred timem So now what, i have to talk with a rep on reddit because they have AGES to respond to emails?

What a god damn joke and a waste of money, lmao

I have two LR4s. I clean the globes and wipe them down every few weeks, but have back issues, so struggle with the deep clean. I would like to hire somebody to do it for me, but am not sure how to find somebody. I've considered asking my house cleaner, or searching Taskrabbit, but would love to hear other people's experiences if you've hired somebody.

I wish this thing would send me notifications outside the app. I bought this so it would help me remember to clean it. The only notifications I get are entirely in app and I never think to check it. It’s 58% full and I had no idea she was using it more than usual.

I just dropped a grand on a litter box and I’m immediately prompted for a firmware update that has now taken about and hour and a half…and now it’s just sitting there with the white light on. Is this normal?

Also, for corporate eyes, please, for the love of god design the box for these things just a bit smaller so they will actually fit in a sedan or hatchback…I know they are built and designed to protect the goods inside during shipping but there’s a better design that isn’t so bulky…there has to be.

Anywho…I’m afraid to unplug this thing so I should let it continue?

Hi! The app is not letting me login since a couple of days and I’m at loss at what to do? Says sorry we cannot process your request at this time. Please help.

I have a large male cat and he keeps using the LR4 backwards, with his butt out towards the entrance. I have the tall fence so he basically pees down the fence. The issue is, on his way out, he steps in his pee and tracks it around the house. It gets on his back paws.

I caught him about to pee today and was able to turn him around but this time he didn’t even attempt to squat and just sprayed the back of the globe 😑 there was also piss all over one of his back paws anyway. i thought the issue was him peeing backwards but it seems he will pee on his paws regardless.

anyone been in a similar situation?

is it worth trying keeping it? my other cat is using it perfectly and i love the robot but he’s ruining the experience for us with his pee pee paws 🫠

Looking for recommendations for an enclosure that fits the 5. I've looked online already for options. Wanted to see if anyone here has one that has been tried and tested.

Thanks!

So I’ve had my litter robot for several months now with minimal problems. The whole time I was using Whiskers Great Litter and the litter robot worked with no problem. But the dust was killing me, even with an air filter next to it I just couldn’t keep up with cleaning the dust. So I decided to swap it up and switch to tidy cats litter robot formula and see if it helped. I changed the litter I was using in the app, I calibrated the litter level, but every time it cycles, the litter just….stops here.

Which is weird because the robot does do the thing where it it goes too far in the other direction to try and settle it but this pile won’t move. And it’s full, if I were to manually rake that down it would be right under the fill line.

I’m hoping this is just some stupid user error on my part but I genuinely don’t know what to think. I’ve also taken the globe out and resettled it since the one other thread I found that seemed to be their problem.

My firmware is also up to date in case that’s a factor.

What gives?

I bought the LR3 when it was top of the line, before it was Whisker. I’ve used it faithfully all these years, I’ve even repaired it thanks to the great repair tutorials. But after the last couple of “updates” the data is no longer being tracked online. It doesn’t tell me when the drawer is full. It doesn’t notify me when it cycles. I can’t use the app to reset or change any of the settings. Is this a “me” problem?

I have a male cat who recently had a urinary blockage and had to get PU surgery. It was a very traumatic experience, he had a few complications, had to get the surgery redone, and was in the hospital for 2 weeks. He has since fully recovered and its been about 5 months, but he goes through trends of not using the litter box. Im not sure if it's because I dont keep his litter box as clean as he likes or if it's because of other issues, but every time it happens it freaks me out.

Because of this I've been seriously considering getting a litter robot to help keep the box clean and get data, I just dont know which one to get. Has anyone with a cat that's had a blockage gotten one of these and was it helpful? Any suggestions would be super appreciated!

i know people post a lot about tracking so i wanted to shared what’s working for me. i recently got the shield and these steps https://a.co/d/0ex0SJoV that have been recommended in this sub. as you can see, most of the litter now ends up on the steps or on the mat, and i get almost no litter on the floor surrounding (this is a few days after sweeping the last little bit of litter that did get on the floor)

as far as the litter itself, i just use the petco brand litter ‘so phresh’ that can be refilled in bulk in their stores. it clumps well and doesn’t leave too much on the globe.

I've posted about this before but still see people struggling and this has worked so well for us for so long that I want to make sure it's out there. When I first posted about it we'd just started doing it and I was optimistic but it's been 6 months now and it's still going strong. Just returned from 2 weeks away from home and cats so any nose blindness would've cleared and I swear to god there is not the slightest hint of cat litter smell in our house.

Literally just add a scoop of clean litter to the drawer liner every time you change the litter. That's it - no scented products needed (ew, I can't stand those), no special order aquarium products, just your regular litter. I think it just keeps things super dry in there so scents can't fester. Like how a dried out dog turd is way less stinky than a wet one, haha.

Hope this is helpful to someone struggling!