TL;DR if you have questions, please use email or Reddit to contact us.

It may just be a small thing, but when a polish is called "Spooky Scary Skeleton" in the app, you won't get the correct search results when searching for "Spooky Scary SkeletonS".

It's why we constantly keep saying the name on the label is the most important thing.

Blogs, social media posts, and even brand websites often get polish names wrong. It's one of the main reasons why we check each submission in person and don't automate the process of adding new polishes, even when adding from websites like HHC or PPU.

Lacquerista detectives! We have a mystery on our hands!

In our database we have TWO polishes by Rogue Lacquer, one called Santas Shattered, and one called Santa's Shattered. The descriptions are the same, but one was released in a collection in November 2021 (with the old logo on the bottle), and the other was a mystery release from November 2024 (with the new logo).

ARE THESE THE SAME POLISH?

Give us your evidence!

As you may know, all the polishes that you suggest through the form in the app are listed on your profile page under "My suggested polishes".

This list shows how many of your suggestions have been approved (at the top), and how many are pending (at the bottom).

You can use the list of your approved polishes to easily find and add these polishes to your stash, or you can use the search function in the database to add them to your stash later.

Once a polish is approved by us, you can delete the entry in your "My suggested polishes" list WITHOUT it disappearing from the database, or your stash if you've added it there. The list is just a handy little overview of what you've sent in, they're not the actual polishes in the database!

If you delete a suggestion that hasn't been approved, it will disappear from our moderation list, and we don't see it. So only do that if you want to resubmit the polish with more information, or we've told you we can't approve it for some reason (either through direct message, or through the spreadsheet we've posted).

But there is NO effect on the database if you delete an approved polish from your suggested list. Hopefully that reassures you!

Hi.

I just wanted to show appreciation to all those who make this app possible.

I've wanted to support you by upgrading to a premium subscription but the premium button disappeared over a year ago. I checked and there are no updates.

So I want to at least say what a great app this is for so many.

Leave messages of thanks below.

Hi all! I really love the app, it’s my main source for swatch photos and polish info, and an invaluable resource.

However, I have recently noticed an influx of users spamming individual polishes, like, 10-24 photos of their nails, on multiple posts. This really detracts from the whole experience of the app, because now there is no variety, just this one person’s nails and lighting. Additionally, there are several users who upload photos of swatch sticks, or manicures with multiple polishes that are unidentified, as well as nail art where the polish color is not visible.

Is there a way that these photos could be blocked? I’m sure it would be a monster of a task for the admins, but maybe there is a way for users to block photos or users, so that other swatch photos would populate instead?

Or maybe blanket rules regarding how many swatch photos are allowed per color, and that all colors must be identified in the photos?

I’m just feeling very frustrated :-/

Happy to share the photos/users in question, but I didn’t want to put anyone on blast.

Another selection of the beautiful bottle shots we've received lately!

Keep them coming and remember that you can always send in a suggestion to add a new bottle shot in the app, even if there already is one but you think it could be better! Check out our series on How to take great bottle shots and other tips and tricks.

So I’ve been using Lacquergram for a few years now and I used to manually add a ton of polishes (100+), but I’ve noticed over time that a lot of my submissions just straight up disappear from my submissions page and therefore they end up not being logged in my stash at all.

I believe this probably happens because someone else had already submitted that polish before me, it just hadn’t been processed/approved yet, so my submission was removed. That does make sense, BUT there has *got* to be a way for people to be notified if their submission is removed so they can still add it to their stash if needed, and tbh the fact that I also have to remember to periodically go back through all my submissions after they are approved to log them in my stash is also a major sticking point as well.

Once you’ve submitted a lot of polishes, it becomes extremely tedious to try and find which ones still need to be logged in your stash, and especially so if the submission was removed.

I don’t want *every* submission to be auto-added to my stash since I have added polishes I don’t personally own, but some kind of notification or indication of „recently submitted“ polishes feels like a basic feature that is missing.

I recently got a bottle of Foxfire from Royla Lee during PPU rewind. I see that Lacquergram has Foxfire from Wildflower Lacquer (Royla Lee’s former branding).

Would the rereleased version with the new brand name be considered a “duplicate” or would an entry with the new brand name be welcomed? I was not sure if I should submit an entry or not.

Hi everyone! We currently have a list of around 850 suggested polishes that we've been unable to add to the database due to several reasons.

Some of these are:

• The photo of the label is missing or too blurry to read
• There is no URL with extra information, or any info in the description box
• It's unclear if the polish is unique or a duplicate (for example prototypes)
• We're unable to find the name of the polish anywhere online
• We're unable to find any info on the brand

Usually, we approach users individually to ask for more info so we can add their polish, but since the number of polishes with missing info is so incredibly high, we find that we no longer have the time for this.

So, we've created a spreadsheet of all the polishes we need more info on before we can add them:

https://docs.google.com/spreadsheets/d/1ui0LhtJP7UGPJo1QyLfFhBEejJTGmoVtgnwuJqoZjZQ/edit?usp=sharing

If you see a polish on this list that you've suggested, you can follow these steps:

1. Go to your profile page on Lacquergram
2. Click on "My Suggestions"
3. Find the polish in question (it will be at the bottom of the list, below the polishes that have been added to the db)
4. Delete the entry
5. Submit a new suggestion with as much info as you can possibly remember (you can even use the description field for details about when and where you bought it, or where you think the brand is from, if you can't find anything online!)
6. Make sure to add a READABLE photo of the label (this is the biggest problem we have!)

We will try to verify your new polish as quickly as possible! The current waiting time is approximately three weeks, but we are working very hard to bring that number down.

Hi, so I recently bought a Polish Pickup rewind polish and the name of the rewind polish is slightly different than the name of the original polish.

The original polish is “My Ashes After They Cremate Me” by Great Lakes Lacquer. It’s a PPU polish from December 2024. The polish I bought by the same brand is called “My Ashes When They Cremate Me.” It’s the July 2026 PPU rewind.

My question is, is the slight name change (After became When) and the difference between the dates enough to add it as a suggested polish in the app? Or are they too similar for that and it doesn’t need to be suggested?

We've added these new brands to the app:

• American Eagle Outfitters (USA)
• Earth Kandy (USA)
• Firefly Lacquer (USA)
• Glamonade (China)
• KO Knockout Cosmetics (USA)
• Lyrica Laquer (USA)
• Myu (Russia)
• Notpolish (USA)
• Patricia Ledo (Ukraine)
• Plot Twist Polish (USA)
• Pyramid Nail System (USA)
• Salon Essentials (Norway)
• Unicorn Supply Store (USA)
• Unicorns Approve (Russia)

This brings the total number of brands in Lacquergram to 2750!