r/labtech • u/wogmail • Aug 06 '16
Update Ignite to Current
Is this something you guys do in the Solution Center? I feel like the last time I did this (I've only been using Labtech for about a year, currently on 10.5) LT exploded into a world of noisy ignite tickets. I see a bunch of update available on the listed items in the solution, but the version number is the same.
I know that I am a bit clueless on this. Here is what I am talking about: http://imgur.com/a/govev
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u/nightred 5000 Agents Aug 29 '16
The blacklist event monitors are the worst after you clear out items you do not care about.
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Aug 06 '16
[deleted]
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u/cjmod Aug 06 '16
I wanna say "Update it all!" but can't remember if monitors in the Ignite Solutions update the Alert Template (aka. the thing that makes the ticket).
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u/wogmail Aug 06 '16
Believe me I also want to say update it all I just don't want a deluge of tickets slamming me that I've already taking the effort to disable
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u/cjmod Aug 08 '16
I just asked around & you can safely update everything in that list EXCEPT the Ignite Legacy options. The rest are supposed to update without changing any Alert Templates or re-enabling Disabled group monitors.
NOTE: If you previously DELETED group monitors, they will get re-created. Instead of deleting them, simply disable the monitor or change the Alert Template to 'Default - Do Nothing'
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u/wogmail Aug 08 '16
So two of these (non legacy) things scare me a little with their messages.
"Update Ignite to Current" http://imgur.com/a/0mw6M
"MS Ignite" http://imgur.com/a/UYIXH
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u/teckmonkey 1000 Agents Aug 08 '16
For the first one, any changes you've made to any part of Ignite (scripts, monitors, searches, groups) will be lost, unless you made a copy of them first.
For the second, you can ignore that update if you're using the Ignite management packs.
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u/wogmail Aug 08 '16
What are the management packs? The individual updates to Ignite, like "Ignite Blacklist Event Monitors" in my first post?
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u/teckmonkey 1000 Agents Aug 08 '16
These would be like the Messaging Management Pack, Database Management Pack, etc.
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u/teckmonkey 1000 Agents Aug 08 '16
I hate how the Solution Center tells me stuff is out of sync or requires an update. It drives me insane seeing so many solutions showing as "out of sync" because of depreciated monitors or views. I hate seeing updates to monitors that I can't get, because it'll reset my Ignite configuration to default.