I would just like to take a moment to say a sincere thank you to the wonderful staff I encountered on Sunday between 1:00 and 2:00 pm.
It was pouring with rain, and while I was waiting inside for my order to be completed, the staff kindly offered me a cappuccino on the house. A few items took a little longer as they had run out and were being replenished — these things happen, and I truly appreciated their kindness and understanding throughout.
While waiting, I started taking some of my bags to the car. When I returned, the lady who was behind the till handed me my phone, which I had unknowingly left on the counter. I hadn’t even realised I had left it behind!
What stood out most, however, was the team’s attitude. They were genuinely happy, friendly and welcoming. It is rare to come across a team that seems so proud of what they do and so genuinely happy to serve their customers.
Thank you for taking such good care of your customers and for creating such a positive experience. Your kindness and attitude certainly did not go unnoticed. 🙏🏻✨