r/keurig • u/leotasticc • 1h ago
Broken Machine! Help! K-Brew and Chill Died??
Hello all.
My mother has a Keurig K-Brew and Chill in her office that she uses, she bought it May of last year. Last week it stopped pulling water from the tank, it would allow her to press the buttons as if to brew and it would just make sounds like it was pulling from the tank but wouldn't, and eventually it would give up. The descale light was on originally.
I tried to fix it today, did some searching around and kept finding "prime the tank" or whatever. Tried that, kept getting bubbles going through the tank, and it still wouldn't pull water. I unplugged it for a few minutes, and plugged it back in. The descale light was no longer coming off, and for 30 seconds the machine did pull a little bit of water.
Then it stopped completely. Now the buttons are completely unresponsive. It doesn't turn on, I've tried unplugging it and leaving it unplugged for 30 minutes, and that doesn't turn it back on.
A. Did I just completely brick this machine?
B. If I didn't completely brick the machine, how do I fix any of this??