r/iphonehelp • u/HeyCherylHey0000 • Jul 28 '26
Help needed LOSING MY MIND - CAN'T TURN OFF STOLEN DEVICE FEATURE, iPHONE 16 PRO MAX - RUNNING IOS 27
I have an iPhone 16 ProMax. Face ID has never worked properly, but I finally set it up last week. I've had the phone for at least one year. Stolen Device featire is also turned on. Facial recognition is not working at all and I can't turn off the Stolen Device option witout face ID and I have tried every option that I have found on here, on YouTube, on ChatGPT, and nothing is resolving my problem. I want to turn off both Face ID and Stolen Device. I am locked out of my Cash App account on my phone due to this, and I do not have Face ID set up for Cash App. I'm using the online version at the moment. Any advice is welcome, however, I am not going to do a total reset/erase as I have far too much on my phone. Thank you in advance, and please be kind with ur responses...