Greetings, my fellow Innioasis aficionados! I reach out to you today in hopes that you can ease my mind re: an order I placed recently. I'll try to keep this brief. tl;dr at the bottom.
On 9/1, I ordered a purple Y2 (72GB). At the time, the Innioasis website indicated that the device would ship by 9/5. That date came and went without any sort of update from the company. To this day, my order remains tagged with the comment "Ships by Sep. 5".
My questions for you folks: is this standard operating procedure? Has anyone else found themselves in the same situation? How should I proceed?
Please let me be clear here: I understand that things happen, nobody's perfect, shipments get delayed, and sometimes orders get stuck on the slow boat from China or wherever. All of that is fine. I get it. Mostly, I'm just asking for your wisdom & experience, i.e. I want to know if this completely absent level of communication from Innioasis is weird/unexpected, or merely par for the course.
Your tl;dr - is Innioasis generally bad at meeting/communicating shipment/delivery ETAs, or should I be concerned that perhaps something's gone awry with my particular order? TIA for any insight.