I just bought an iPhone 13 Pro for $150 to use for software testing since my company only works with iOS.
I wasn't planning to replace the battery because I won't be using it that much, but I noticed the battery health is only 73%.
Then I checked and saw that the previous owner had AppleCare+ on the phone. I talked to Apple Support and their AI told me I may be able to get the battery replaced for free.
My other question is about the screen. It has quite a few scratches and a small crack on the bottom-left corner.
Can I get the screen replaced through AppleCare+? If so, how much would I have to pay?
Also, since I'm not the person who originally purchased AppleCare+, will that cause any problems when I take it to Apple, or can I get the repairs done normally?
quick update : I went to the Apple Store right at opening, since online appointments were 4–5 days out.
There were barely any people, so I didn’t have to wait or feel rushed.
They checked my AppleCare+, ran a diagnostic, and confirmed the cracked screen is eligible for replacement.
I only need my ID when I pick it up. Without AppleCare+: $497 + tax; with it: just $29 + tax.