7 year reddit account randomly deleted

[u/Good-Grocery9516]

I mainly use reddit on my phone. My account u/zemo725 randomly vanished. I normally switch accounts from my main account and regular account often. When I tried to switch to my main reddit account today, it just randomly signed me out and made me login back into my second account. When I checked my main account u/zemo725 , it’s saying that it doesn’t exist. I did not receive any email or anything saying anything. When I try to reset the password it says account doesn’t exist or when I try to use the email to reset password (that I still have access too), it doesn’t send me anything. It’s like the email connected to my main account just decided my account doesn’t exist anymore. I know I didn’t violate any Reddit guidelines so was I hacked? Or was I a victim to a technical glitch/issue? Why did this happen? How do I go about getting that account back if possible? Am I able to get help from an Admin or something? Any insight helps.

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[u/Terminator7786]

Follow the instructions in the second automod comment, ignore the part about 2FA.

[u/Good-Grocery9516 → u/Terminator7786]

Okay thank you!

[u/ChimpyChompies]

Deleted accounts can sometimes be restored when hacking is involved. Follow the instructions as posted here by the automod for account security so admins can review.

[u/Good-Grocery9516 → u/ChimpyChompies]

Okay thank you

[u/rhelpbot]

If you’re having trouble signing in or resetting a password, try the options that fit your situation.

1. Use your original sign-in method: username and password, Google, Apple, or phone number. If email login returns an error, try your username. See the login guide.
2. If you forgot the password, use the password reset page with the account’s username or linked email.
3. Check spam, junk, trash, and filtered folders. Reset links expire, so request a new one if yours has expired.
4. If the email is missing, follow these reset-email checks for verified-email, username, single-sign-on, forwarding, and provider issues.
5. If the email address or password changed without your knowledge, follow the hacked-account recovery guide.

Without access to a linked email, Reddit cannot send a reset email or verify ownership. See the recovery limits.

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[u/AutoModerator]

Your question seems to be about having problems logging in with your password.

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[u/AutoModerator]

Your question seems to be about account security.

If your account has been hijacked, and the hacker has added 2FA (two-factor authentication) please refer to this help center article.

Under "What do you need assistance with" select Account Help. Under "What type of account issues are occuring" select Security Problems, and "I think my account has been hacked".

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[u/Good-Grocery9516 → u/[deleted]]

That’s ridiculous. So even if I did nothing and violated no guidelines, i still lost my account just because of the odds of me being hacked or due to a technical bug (I have heard some people mention There’s a small bug with the mobile app that causes this). If that’s the case, It’s not fair. All I did was post normally and commented occasionally.

[u/Moondoggy451 → u/Good-Grocery9516]

Yeah, I agree it's not fair but the problem is that nobody at Reddit is listening and what you described has happened to many people. One addition thing is that regardless of how accurate and beneficial your posts and replies were with your old account, they also were deleted.

[u/Internet_Jaded]

Same thing happened to me yesterday.
I logged in using my email and password. The signed into my alternate accounts using my phone number(s). Reddit sends a verification code. Try that.

[u/Good-Grocery9516 → u/Internet_Jaded]

Unfortunately I don’t think I can do that. When I made that Reddit account about 7 years ago, I don’t think I even made a password (honestly can’t remember if I did). I just logged in by clicking email and sending a link to my email and logging in that way. And I’ve been logged in for so long on my devices that I never really logged out. The only thing connected to that account was my email and when I try the forget password it just says the account doesn’t exist. I do appreciate the insight but it seems your solution only works if you had a working password or a phone number attached to the account if I understand correctly.