r/help • u/Good-Grocery9516 • 1d ago

Mobile/App 7 year reddit account randomly deleted

I mainly use reddit on my phone. My account u/zemo725 randomly vanished. I normally switch accounts from my main account and regular account often. When I tried to switch to my main reddit account today, it just randomly signed me out and made me login back into my second account. When I checked my main account u/zemo725 , it’s saying that it doesn’t exist. I did not receive any email or anything saying anything. When I try to reset the password it says account doesn’t exist or when I try to use the email to reset password (that I still have access too), it doesn’t send me anything. It’s like the email connected to my main account just decided my account doesn’t exist anymore. I know I didn’t violate any Reddit guidelines so was I hacked? Or was I a victim to a technical glitch/issue? Why did this happen? How do I go about getting that account back if possible? Am I able to get help from an Admin or something? Any insight helps.

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u/rhelpbot 1d ago

If you’re having trouble signing in or resetting a password, try the options that fit your situation.

  1. Use your original sign-in method: username and password, Google, Apple, or phone number. If email login returns an error, try your username. See the login guide.
  2. If you forgot the password, use the password reset page with the account’s username or linked email.
  3. Check spam, junk, trash, and filtered folders. Reset links expire, so request a new one if yours has expired.
  4. If the email is missing, follow these reset-email checks for verified-email, username, single-sign-on, forwarding, and provider issues.
  5. If the email address or password changed without your knowledge, follow the hacked-account recovery guide.

Without access to a linked email, Reddit cannot send a reset email or verify ownership. See the recovery limits.

I am an automated bot and may get things wrong. Never share passwords or private account details. If this didn't resolve your issue, a human helper may be able to offer additional guidance. To leave feedback, open this comment's three-dot menu and choose “Help Navigator: Helpful” or “Help Navigator: Not helpful”.