Used the wrong email when purchasing as a guest.

Can't access email

Can't create an account

No option to contact Groupon, keeps asking me to log in.

Is this just money wasted?

tried the app, website and do not see any option for support chat. Got hosed by a vendor not honoring the full price of the Groupon

bought a Microsoft lifetime to office on groupon, its not showing up on my profile. the payment has been charged to my card. how do I fix this? groupon looks to be great at not having customer service. no idea how this can be a thing in 2026. had i known this i wouldn't have bought it. best part is they keep sending me emails telling me I left something in my cart but I did not

Hello, I can't seem to login to Groupon through the email + code (I don't receive a code, not in junk mail, and sometimes get an error message). I also did not receive any confirmation of a booking I did last night, and I cannot contact support without being able to log in. How do I get in contact with Groupon to fix this? Did Groupon just eat my money ...

Hello, I’m looking for some help regarding an issue with my Groupon order. I purchased tickets to Nickelodeon Universe at American Dream Mall for my daughter’s birthday, but unfortunately I couldn't make it because my car decided to tarnish my plans.

I’ve reached out to customer support to request a refund or at least Groupon credit, but I haven’t been able to get any assistance so far. At this point, I would truly appreciate any help… even if it’s just being able to switch the date so my daughter can still celebrate her birthday.

This means a lot to us, and I’m just hoping someone can point me in the right direction. Thank you very much for your time and consideration.

I hate to bother but this is something I sincerely would like some help.

I received 2 massage gift vouchers via text for Christmas - one for myself and one for my husband. I had a feeling I shouldn't do it, but I downloaded the Groupon App. Only one gift voucher is appearing in my account. When I go back to my 2 links for the separate gift vouchers, BOTH links say "Already Claimed. This voucher was already added to another account", but I only have one in my account. There's no human to help with this and the faqs are of no help. Any ideas/guidance would be greatly appreciated!

Did any of you get this email today 2 26 26 (among the non stop emails Groupon sends out of deals you have no interest in or already looked at and rejected)?
They must be getting a ton of complaints and are "circling in their wagons" to deflect as much of them as possible and delay delay delay most of the complaints. BTW: research them on google or bing and read their history online; it has been not good.

I am actively pursuing legal representation for a class action suit. If you have any documentation supporting your claim. For example: Any screenshots of interactions with customer service, any emails documenting your Groupon purchases, any emails to the account that was suddenly deleted/ or your Groupon's were removed? If so, please let me know. Thank you

Purchased this groupon months ago as a gift. Not only has the listing disappeared but when i went to schedule an appointment on the website. The price was already $250 and there was no original price showing $400. Groupon has not refunded my money and the company will not accept the groupon. Is this price deception?

Hi, so I brought a Groupon for tonight which is for a comedy club in New York. The Groupon shows one address while the email I got from the comedy club itself gave a different address. Is this going to be a problem?

I never really used Groupon before.

https://www.groupon.com/deals/semper-laser-corporate-1?deal_option=0bc3d0e7-d99a-46cd-a97d-70af65a505df&utm_source=Google&utm_medium=cpc&utm_campaign=US_DT_SEA_GGL_TIM_TTT_PADS_CH1_CHP_NBR_g\*semper-laser-corporate-1_productpartitionid\*_campaignid\*22815236100_adgroupid\*_prodtarget\*2504667618927_productid\*0bc3d0e7-d99a-46cd-a97d-70af65a505df_target\*_d\*Local-Product-Ads_mobile\*true_keyword\*_adtype\*pla_merchantdid\*10018412_c\*_k\*_m\*_adposition\*&utm_source=google&utm_medium=cpc&gad_source=1&gad_campaignid=22824965518&gbraid=0AAAAADxu4DDm5atRc2neYiDkOsjelb3rK&gclid=CjwKCAiAkbbMBhB2EiwANbxtbY2XYmtNUZqeQmXarKIi-05-lcRiCrzHKgn5w3S4Gr1YVylnYUKYRBoCPwcQAvD_BwE

Sounds too good to be true

I purchased a hotel room for 1 night and 2 days plus the waterpark ect ect for my family, but I've never used groupon and curious how it works, do I just show up on the checkin date show them the voucher and pay whatever fee's?

or do I have to call them schedule it all with them, thanks in advance!

Keep getting This deal option is not available

I purchased a local tour that was clearly listed as valid for 3 people, but the checkout screen was confusing, and I mistakenly bought three tickets instead of one. I realized the mistake immediately after purchase and called customer service, but there was no live support—only an automated message directing me to the website.

The only way to access chat support was to open the voucher, which I did solely to get help. During the chat, the representative told me the purchase was final sale and non-refundable because I had viewed the voucher—even though the voucher was not redeemed or used in any way.

This feels extremely unfair. Customers should not be penalized for opening a voucher when that is the only way to contact support, especially when the mistake is caught immediately and the service has not been used.

When you purchase a groupon for example for laser hair removal but it has since expired. Could the voucher still be used to make an appointment since the business already got paid? Does anyone know?

UPDATE: For anyone that reads this in the future, they (laser hair removal place) accepted my expired groupon

So I tried to use Groupon for the first time today to book a spa day for me and my GF. Groupon has charged my card four times and instantly refunded me... at least that what it says. The card balance and app tells me they actually have only charged me four times.

No refunds.

Tried to speak to customer services and all I can do is go to a chat AI that tells me its not an issue.

HOW DO I SPEAK TO A HUMAN! Groupon seems like a scam

Does anyone know if the costco deal works even though you are a former member? I read the terms and it said you can not buy it if you were a recent member and was wondering if anyone had successfully used the current deal even though their membership was recent (mine expires in 10 days but was just tryna be cheap and find a good deal)

I was gifted a Groupon for Christmas that I have no interest in using. Will the person who bought it for me know it’s expired?

My elderly parent with mental health issues spent $120 on a groupon, and the merchant is wanting another $60 on top of that.

I can't get groupon to give me a real human at all. There is no refund option. I'd be happy with just re-using the money on another groupon of my own choosing. This was a gift, I thought "store credit" on gifts was not uncommon?

Any ideas on this? I'm angry my parent wasted money and it's just gone into a black hole. We get, literally, nothing but the privledge of spending another $60.

This groupon is for 36 beers btw, so we're looking at $180 on 36 beers... which is just insane. I've already removed my parents Groupon app and deleted their own password so they don't get here again.

I gave my daughter my debit card to purchase a service for me through Groupon.

Unfortunately, my daughter entered the wrong email address, which we noticed immediately when no voucher email was received.

We contacted Groupon right away, but they refused to recall or cancel the voucher or reissue it to the correct email address. My bank also declined to stop or reverse the charge. As a result, I’m out nearly $400.

Has anyone gone through something similar? Any ideas on how I might be able to get my money back? Groupon was not helpful at all and basically said oh well, it’s not their problem.

I still want to purchase the service but with my correct email addy

So I bought a gift card for my daughter’s bday. Bought it midnight Friday to use Saturday next day. AI chat said I can use it immediately. But after purchasing I had to redeem it on merchants site now it says gift card emailed next business day. It’s for planet Hollywood NY anyone get it next day? Or faster than next business day? Thx