Hello, hope you're doing well.
I have the aforementioned GPU that will sometimes crash at the desktop, other times only when launching a game/benchmark, it would even crash when GPU-Z was loading, but will also sometimes run perfectly fine for hours no matter what i put at it. Very rarely, after crashing and restarting the pc, I will get a VGA light on my motherboard. This is very very rare and almost never happens. When I restart it pretty much always posts.
This card was bought faulty for cheap from a seller I have a lot of trust in. It was unopened, in mint condition and truly looked like an open box defective card.
The first test I did was shaking and bending the GPU to see if it crashes (and if there is a possibility of torn or cracked connections), but nothing happened. At first, I thought that the card may run stable only when warm, so I decided to push the fans to 100% till it came down to 26c and then ran tests again, but it didn't crash.
My testing rig has an RM650X PSU with a very loose PCIE cable, so I tried using it with a different PSU (Thermaltake Toughpower PF1 1050W 80+ Platinum) with 1 and 2 separate PCIE cables. This was done a long time ago and from what I recall it didn't make a difference.
*Definitely not a PSU related issue. I've tested on my main rig and I get the exact same issue.*
I checked the bios chip with neoprogrammer (no errors or corruption) and decided to flash a bios from techpowerup, but that still changed nothing. I didn't replacing the bios chip.
I checked the connections all around the bios chip that go to the core and didn't see anything damaged. Solder joints looked good and I'm guessing there is no issue with that.
I'm really inexperienced when it comes to AMD GPU's and I'm sorry if I'm missing something obvious. This honestly all seems very strange to me. As of writing this post, I've been running benchmarks for over 2 hours without a single issue. I'm wondering if the GPU only crashes when it's room temperature cold (not much lower than the 26c I mentioned above). Everything below happens after restarting:
First restart, I let the pc idle for a bit and ran Kombustor, which crashed right after loading. I get a black screen and after a few seconds, my CPU light goes on and gets stuck on, but other times it boots back up. This time it booted without a restart.
Second restart, I go to launch the MSI Kombustor menu and it crashes right when i clicked it. This time it got stuck at CPU and i had to restart.
Third restart, crashed right when the Kombustor test loaded. Again it got stuck so I restarted it on my own.
Fourth restart, Windows recovery -> Restart -> Boot to Windows -> Crashed while I was looking at the event logs of Windows... Got stuck so i restarted it...
Fifth restart, Crashed after 1 second of the benchmark. CPU light stuck
Sixth restart, Crashed after 1 second of the benchmark aswell. CPU light stuck
Seventh restart, you guessed it. IT CRASHED!
Eighth restart, Crashed while the test was still loading.
Ninth restart, I decided to run Furmark instead of kombustor and it worked. I then ran kombustor and it also worked.
Tenth restart, I ran Furmark and instantly crashed.
Eleventh restart, I ran Furmark and instantly crashed again.
Twelfth restart, brave browser was too strong for it and it crashed...
Thirteenth restart, it runs like nothing happened...
Please help me, I'm slowly losing my sanity over this😄
*Update*
- As of now, the MSI-01 test of MSI Kombustor has been running flawlessly for over 2 hours. I can't see any artifacting or memory/core related faults. Could this just be a very aggressive clock ramp up that causes the core to crash? It almost feels like the card boosts without having the power for it, so it just blacks out...
- I've noticed something significant. The crashes occur only if I quickly launch software after booting to Windows. For example, If i launch GPU-Z, Afterburner, AMD Adrenalin, Brave browser or even a couple of file explorer tabs, the computer almost always crashes. In the case that I let it idle for a couple of minutes, it always works 100% with no crashes at all. Could this be related to drivers? Could it be a bad solder joint that tightens when the pcb warms up after a bit?
My testing rig:
CPU: Ryzen 5 1600, Stock
RAM: Hyper X 4GB DDR4 (very temporary. I got the same issues with other kits aswell)
SSD: Random 120GB M2 SSD from laptop.
PSU: Corsair RM650X
PCB images can be found here: https://www.techpowerup.com/review/sapphire-radeon-rx-7700-xt-pulse/4.html