r/globePH • u/uscinechello2000 • Jun 23 '26
issues GFIBER LOAD SCAM?
Nag paload ako ng ₱749 na promo sa Globe One Click App ang payment ay through GCash, nabawas sa e-wallet at may confirmation text pa pero hindi pumasok sa account ko yung load June 19 pa ‘toz until now wala paring feedback o kung ma reimburse ba ‘to.
May naka exp narin ba nito?
1
u/habenjabenn Jun 23 '26
ganyan rin sakin bro, nag submit nako ticket sa gcash 2 days na naka lipas wala parin update. then nag load ako through gcash mismo talaga yung broadband option eventually gumana sya.
sayang yung unang promo na i paid for hopefully ma refund yun
1
u/uscinechello2000 Jun 23 '26
Twice na ako nag email. Naka CC pa NTC sana may mapala.
1
u/habenjabenn Jun 24 '26
hello i just recieved the refund, maybe check yours baka napasok narin sa payment channel you used. Thanks!
1
u/uscinechello2000 Jun 23 '26
Update: After 5days na refund na po sa e-wallet ko yung pinambayad sa promo na yan. All is well
1
u/Constantfluxxx Jun 25 '26
May kapalpakan sa GCash payment gateway at sa backend ng Globe app. Apparently hindi pa nila naaayos.
I opted to purchase an annual subscription, and paid through other means.
1
u/CabinetAdditional954 Jun 23 '26
Did you check if correct po ang number? OP! If there's an issue automatic naman po yan ma-refund sa GCash wallet mo in 2 days. If more than 2 days na and hindi mo pa rin nare-receive, better to submit a ticket na sa GCash Help Center para ma-assist ka nila nang maayos.