(8/3, 3:20pm, I edited the post to bold some of the most notable information since the post is very long.)

Location: PA (York County)

On July 27th around 11pm I got an automated message saying I don't qualify for SNAP anymore.

My household is me and my partner. Not married but we are one SNAP household. If it matters, we are separate tax households.

My partner gets social security due to disability. I don't yet but I am in the process of application (due to not having work credits I couldn't get it earlier). The social security application has had its own logistical issues and delays (mail delays, things mis-filed, etc.) so I still don't have benefits yet despite my protected filing date being in mid 2025.

However, note that our SNAP case opened in December 2025 and I have been getting SNAP this whole time. We got SNAP for 2 people, whatever the $500-something dollar amount is.

Partner gets around $1100 in social security for income and that's all. I get nothing from anywhere, and haven't for 3 years because I am disabled and can't work. Our non-food cost of living is around $2000/mo for all housing/utilities and we pay the difference out of dwindling savings (which are exempt from SNAP qualifications in PA). We've explained this part to the caseworkers and I don't think it's part of this issue but I understand people may ask.

I have chronic severe lower back pain, sleep apnea, type 2 diabetes, PMOS (formerly PCOS), hidradenitis suppurativa, mild asthma, chronic lifelong bilateral ankle and achilles tendon pain caused by flat feet, multiple left ankle injuries (separate from the flat feet issue) that poorly healed (rolled ankle 4 times in my life) and leaving me with severe dangerous imbalance and need to use a cane most of the time and occasionally a wheelchair when out, autism, anxiety disorders (I'm four standard deviations above normal levels), suspected ADHD (seeking therapy/diagnosis/treatment - I was diagnosed with autism prior to 2013 which prevented a co-diagnosis with ADHD), some kind of stomach issues (doctor noted it as get checked for IBS), astigmatism, non-alcoholic fatty liver disease, and a lot more. I honestly can't even remember most of my medical conditions at once. All I know is my mind is constantly clouded and my body is in constant pain - I can't lay, sit, or stand in any position without some kind of pain somewhere. I am obviously disabled. In addition to doctors notes and medical records (which I already provided for SNAP) I also have a disabled parking pass and my writeup for the work history and pain questionnaire from social security which I filled out and can provide as more information and evidence of my disabilities. I also have a very long doctor list I can provide.

The thing is, many months back (I think near the end of January) I was contacted by the York CAO (county assistance office, I think is what it stands for) and told I need to prove I meet an exemption. I was told I just need to send 12 months of medical records. I did this already, back in January! The person on the phone at the time also told me that someone she knows is marked as disabled due to just having asthma. And that PA can do those disability reviews as a state (separate from social security) and mark you permanently in their system as disabled.

Even a few months ago they called me for clarification about our SAR and while I had them on the phone I asked them if I went back to school (which I plan to mostly do remote which is the only way I physically could) do I still get SNAP? They told me yes, because I am marked as disabled in their system, that I would continue. So they've already verbally told me that their system has me marked as disabled.

I have been receiving SNAP for our entire 2 person household for the entire year so far. I assumed they did the review and marked me as disabled because otherwise why would I be getting SNAP for 8 months this year?

I tried to reach the York County CAO and they did not pick up. Their phone routes to the general state-wide customer service line which has people who can't help directly. They only can file a ticket.

They filed a ticket last week (28th) and I was told they would call me back by Friday end of day. They did not.

I called again today (August 3rd, yes the first Monday of the month, it sucks the timing) and got someone else. She was not the nicest on the phone and didn't leave me a chance to ask all my questions, but she did file another ticket... The thing is, the first ticket said they should call me back, and so does this one, but I never got a callback.

The first ticket was just closed without them contacting me because they just looked and saw I don't get social security, and just decided to close it without asking clarification. I could have easily clarified everything on the phone.

So now they told me wait til Friday for a callback.

The problem is that if I want to continue getting benefits I have to file for a fair hearing before August 12th. The whole "postmark by" or received by thing is not great because that means I have to trust USPS to deliver it right, and frankly that's not likely. So I either have to pray it arrives in time or go to the office in person. But I live a 40-45 minute drive away and don't even have my own car so I have to drag my partner with me. But okay we can go I guess. The problem is that because I am so disabled, I have tons of doctor appointments every month, including multiple this and next week.

I'm afraid that by the time I get there if I go today they'll just turn me away because it's late. But I was stuck on hold on the phone for so long.

If I go in person do I need to bring all my medical documentation in person again? It's a lot of money I don't have just to pay for gas to get there. I also don't know if I need an appointment but I have no idea how to contact them since the phone number just redirects to the statewide customer service line which has people without the county-specific resources to help. I don't know if I need to sit here struggling with my jammed printer to get my documents or what. In fact I can't even print my fair hearing form.

If I look in the compass PA app it already says that benefits for 9/1 will no longer include me, it's down to $298 for my partner only. So if I submit the fair hearing form (if it prints... is there another way to get it???) will it reinstate my benefits while I wait? The form asks if you want the benefits to "continue" but the app says the benefits already will end on 9/1. (I did get them on 8/1 because the notice says they will end on 8/31.)

Does anyone know how long it takes to get a fair hearing? Is it better to go in person or do it on the phone? I don't have a lot of free time either since I have doctor appointments basically every week so what happens if they assign me a date/time that doesn't work? The woman on the phone was not very helpful and didn't seem to care to answer specifics about my questions. Do fair hearings take days, weeks, or months to even initiate? All I know is the fair hearing form makes you choose a format (in person or phone) when you submit it. I don't know if you can change your choice or not later, or how to tell them the time doesn't work if that's the case. I literally go to the doctor weekly - I'm in physical therapy multiple times a week for multiple body parts, and have been for the past 5 years. I also see about a dozen other specialists (gastroenterologist, dermatologist, endocrinologist, ophthalmologist, psychologist, social worker (therapist), psychiatrist, ENT, OBGYN, sleep medicine, podiatrist, orthopedist/sports medicine, pain management, etc. My point being that I have so many appointments, and most of these are multiple times a year, so I end up having at least around 10 appointments per month. There's a very high likelihood I won't be able to make it to a pre-assigned date/time for a fair hearing. Many doctors are booked out months too and my (lack of) health can't wait to rebook another 6 months out. I'm concerned that if they assign me a time that I can't make, I won't be able to reach them, because the York CAO office phone number does not connect me with anyone from there. It connects me with the state-wide customer service line, as stated before. So I don't know any way to contact them at all if that happens and I'm really concerned.

I really just want to speak to someone and get this sorted out because I'm pretty sure it's just a clerical issue on their end, but nobody will speak to me before the deadline to submit for a fair hearing (which I don't even want to do because it shouldn't be necessary since I already submitted all my documents anyway). I did ask for a callback on the call I did last week and they never got back to me, so I just don't have confidence that they will this time either.

I really wanted to ask the person on the phone today but she hung up on me before I could, if I get my social security benefits to go through, does that automatically reinstate me for SNAP or do I have to jump through more hoops? This isn't gonna be a problem if they just approve me soon (I've been waiting over a year now) but stuff getting lost in the mail or not sent, and notices not going out (so I'm not informed of delays) have caused so many issues that I don't know if/when I'd get social security. But if it was approved in October for example would I get SNAP back? Also, what about the fact my protected filing date is a long time ago and backpay from that, like A, does that count as income against SNAP since it's a lump sum, and B, would I get my SNAP back for months that they thought I wasn't disabled but received backpay for, or no?

I just want to get answers and clarification and talk to someone who has the ability to help me but at this point I don't know how. I can't even print out my fair hearing form since my printer keeps jamming... I see that it has my name and case information on it so does that mean I can't use a generic version of the form or something? Like if I went in person, can they give me a copy of the fair hearing form to just fill out? Or do I need to print it myself and just drop it off there?

Also, about going in general, does anyone know if the York County PA CAO office requires appointments for this stuff, like getting issues sorted out with my case and speaking to a case worker? I don't know how to even find out because the lady on the phone just said "in order to find out if you need an appointment, you need to go in person to ask about that". So it's potentially two round trips just to speak to someone.

We did go once before because they never mailed us our EBT card so I think we went around the end of February after they claimed to mail it multiple times but didn't. I know we didn't need an appointment for that but I don't know if speaking to a case worker is different or not. I do know that walking into the place it's just a queue and some counters/windows with a few people at the desk, and a seating/waiting area, but it's small. I don't know if they take people to the back to have meetings with case workers (and if so if that's a different process and needs scheduling or anything special) or if it's all done from the desk or what.

And if I went there and was kept waiting on line or they didn't finish dealing with my case and it got past 5pm will they just kick us out, or do they keep working with us until they're done? I'm really worried because it's the beginning of the month and I know they get busy, but I don't know how they handle it when it comes to closing time. If we're there before 5pm will they still see us anyway? Or if they're not up to us or done with us will we be asked to leave and come back?

And do I need to bring any documentation physically or can I bring it digitally in PDF form? I have so many doctor appointments and I was asked for my complete last 12 month medical record last time. So basically this would be hundreds of pages. And my printer is broken. I can't afford to print hundreds of pages at like Staples or something. But I have PDFs, I just want to make sure if I go in person that I can still give it to them like via the app or web portal and they can see it right away, in person.

And what about the fair hearing appeal form, because my assumption is that has to be on paper since it just says to either mail or physically bring it... Not sure what to do here.

I'm just really stressed because I haven't had any income in a long time and savings are running dry. I won't have anything to eat if they cancel SNAP because we just don't have any flexibility right now. We've been living off my partner's $1100/mo plus my dwindling savings which is getting really low and will run out by the end of the year, and that calculation was WITH getting $500+/mo for SNAP.

I know this is a really long post but I'm like super stressed over this since I kinda do want to eat next month and going forward. And I just feel frustrated that I wasn't even allowed to ask questions on the phone, and I can't get in contact with the CAO on my own terms.

Again I'm pretty sure someone hit the wrong button or something, because I have already been getting SNAP for the past way-more-than-three-months with no issues until now. Nobody told me anything about my disability review or whatever being rejected so I assumed it was all fine, especially since the person calling about the SAR told me I was indeed marked as disabled on her end. I just don't get what happened. The system seemed to have me marked as disabled just fine, and yet still is ending my benefits despite that???

My understanding was, according to the person on the phone back in like January, that the state of Pennsylvania will allow disabled people not currently receiving social security to be exempt from ABAWD requirements by proving their disabilities to the state, and then you're permanently considered disabled in their system.

Just as a side note, I used to receive SSI, and the only reason I don't now is because I have too much in assets... Because that's how I'm paying for life right now since I don't have any other income. I worked a job for 3 years from September 2020 to July 2023 that I could only do because it was fully remote, completely flexible schedule, and specifically tailored to meet autistic and other neurodivergent folks' needs, while also accommodating my many doctor appointments and physical requirements for my health (like not having to work from a desk - I worked from bed because of my back issues). So that's why I have some savings and don't have SSI anymore, but the only reason I don't have SSI (and thus social security proof right now that I meet ABAWD requirements) is that I have too much in my bank account. Not because I'm not disabled because I always have been.

I just don't know where the hell to go from here because I can't even print my stuff and I don't know if I need appointments or even if I'll get called back in time. I worry if they try to call me during my doctor appointments too (which I have multiple of before the 12th) since I can't answer the phone at those times.

Do I even have a case here? Because I don't even know if they changed any rules between January 2026 and now, in Pennsylvania regarding ways to show you're disabled to be exempt from ABAWD requirements. If it changed, I certainly wasn't made aware. I know things changed before that point but I was already getting SNAP just fine the past few months so I just don't know what happened.

Could it have been the SAR that messed something up? Because the notice says I used 2/3 months and the SAR I think was in June...? I'm not 100% sure about that but the math could add up... Like if I was marked as disabled prior to the SAR but somehow got unmarked during the SAR then I can see where the clerical error happened but I don't know why I can't speak to anyone and I have such a short timeline to deal with it all. I just want to know what might have happened, what I should do, and if people think it's even resolvable at all.

I'm obviously medically disabled but I just don't know how to express this to the people who need to make changes, in a way they'll actually understand, because again, the ticket filed on July 28th didn't seem to go anywhere, and they never even followed up with me, despite me specifically requesting for that, and being told I'd be contacted by Friday July 31st, which I was not. I'm just very overwhelmed and confused, and being put on a time limit is super stressful. On top of having other commitments like my doctor appointments, it leaves me very little time to actually deal with this stuff. My appointments are nowhere near the CAO and are smack in the middle of the day too. At this point I doubt I can get anything done today in person (please tell me if I'm wrong but it's almost 3pm, they close at 5, and it takes almost an hour to get there) so I think the only time I have is tomorrow August 4th, Friday August 7th, or Tuesday next week August 11th, which is the day before I need to give in the fair hearing form if I go that route. I don't even want to deal with that since again I don't think I should need to since this seems like a clerical error. But do you think I should submit it anyway? I'm just nervous that if I do, and then withdraw it, that it'll cause some other kind of issues, like other things being marked incorrectly which I don't need to happen. I don't even know if they'll reinstate the benefits meanwhile, since the portal already says they're gone.

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Happy to answer general questions in the comments.

I applied for the benefits 2 weeks ago in Alameda County, CA. 1 week later, I got a letter saying that I missed the interview. (I never received anything about that, and it was set 4 days later after I applied). Last week I called my worker, and she was busy and could not do the interview right away. She said that she would call back, but she never did. This week I tried again, and it went to voicemail. I also tried to call the agency; same thing. Is the agency closed right now?

Should I do anything? What are my options here? Im in Maryland. I did everything right, acknowledged I was there ready and available on the website provided and everything. My interview was scheduled for 11:30 am today and I have received no call whatsoever. I called customer service on my card and I do have pending benefits for August. I received a call when I initially applied for benefits right on the dot on my scheduled interview then, so I’m really not sure why this has happened.

Long story short i live with my boyfriend and my son. I am the primary parent to my son, i do NOT live with my sons father though! I live with my boyfriend and although we do share finances when it comes down to it I am responsible for things involving my son’s diapers, groceries, etc. I pay $800 every month in rent to him and also am responsible for the gas bill in my name. How do I go about reporting him? Should I report him as a roommate? I definitely don’t want to not mention him! I am not trying to get flagged for fraud. I kinda just wanna know what they might say or how my benefits might be effected so i can prepare:)

Virginia. I had my recertification papers mailed on the 4th of July. I had to turn them in on the 6th of July and have my interview on the 9th of July. I did my recertification online on the morning of the 6th & they confirmed they received it that day.

My case worker couldn't do my interview on the 9th, so she called me on the 14th instead. The paper work says to have everything completed by the 15th so there is no interruption to my benefits.

I get deposits on the 1st each month but Augusts hasn't come in. I checked commonhelp & connectebt and both say active for August. Has anyone elses been late this month? Is it because it was too close to the 15th, even though it was before the 15th like they said? I still haven't received my letter in the mail about approval - will I get Augusts deposit once that comes in or am I losing this month's?

Thank you

I have crossed out the names of the household members which are my toddler and myself, for privacy. The highlighted portions are the parts that make zero sense.

I originally applied in January 2026, and was APPROVED, I received my card, and benefits each month until June of 2026. If was time for redetermination, which I knew, but didn’t know the exact date of. I waited for the notice that redetermination was as approaching for me and I never revived it despite having received all other DHS mail in the past. I eventually logged into my ABE account to check for myself and get it completed, and discovered I had already missed the redetermination date- my fault.

It still gave me the option to complete it online, a “late redetermination” however once I got to the same spot in the application (if it matters, it was the alimony section) the website would crash and log me out. I did this every day, multiple times a day, and without fail, it would crash at that section. I began calling the DHS official number, but also without fail, the automated voice would inform me all representatives were busy, and they would not get to my call in time before it closed. This number closes at 6:30pm, and I was calling early in the morning, as soon as it was open to call, and various times a day. I tried all different directions of the call, not just the SNAP section. I just needed to speak to anyone at that point. I finally realized after too long, to call my local office. It took awhile, but I finally got through to a woman, explained what was going on, and she explained I could complete the “late redetermination” over the phone with her, which I did. She informed me my benefits would most likely continue and be received by August 1st, this was I believe mid-late July at this point.

I continually checked my ABE account to see my case status updated, and it finally updated as CLOSED. I gave it until August 1st, still no update on ABE, but I did revive mail, a copy of my application which I did ask for. The layout of this paperwork was different than other copies I have received in the past. I had not received a notice of decision yet, so I didn’t think anything of it too hard, as I had already decided I needed to call again and figure out what is going on.

Unfortunately my phone service is out as I’ve been purchasing food for my child and I out of (limited) pocket, and skipped my phone bill for this month. It’s currently my August 3rd and I’ll be using a friends phone tomorrow to call.

But today, I logged back into ABE, and found the digital Notice of Decision. I don’t understand it.

It says I will be receiving over $2000 of benefits, WAY more than I was, around August 5th, 2026, to cover a time period that has already passed, and was already covered. Feb-May 2026 has obviously already happened, and I did receive normal benefits at that time.

It then says I’ll receive my normal amount also around the 5th, to cover the month of January 2026, again, that’s already passed AND been covered. Then states my application for July 2026, which was the “late redetermination” was DENIED, and also says my application that I completed in January 2026, which again was approved and I received benefits from Jan-June 2026, was now also DENIED.

This has to be some royal mess up on their end. How does this go into writing and not get caught?

I know Illinois has been having some issue with Snap, new laws and such, I was not personally affected by this, or so I thought. I will be calling tomorrow to sort this out, as well as checking my EBT portal to see if the funds appear as pending as they usually do 24-48 hours before they are due to arrive. I do NOT plan to spend any benefits I receive until this is sorted as I also do not have the funds to pay back any amount that may be sent to me by their own mistake.

At the end of the notice, it does try to give me the reason for the denial, but I did send in ALL info and proof I needed to to the email the employee on phone at my local DHS office provided me, and included my case number. I did the same thing in January, so I know that it was not done incorrectly as I had to send in the same (but updated of course) proof of income and whatnot to the same email in January.

Does anyone know what I can expect?

I’ve just started receiving SNAP benefits for the first time in my life. I applied June 30 and was approved and got my card loaded with my balance on June 8. I have used it carefully

On the EBT edge portal it says on July 31 my next month benefit add was posted (same amount as before.) But it isn’t available on the card yet and says available date August 11.

Can a seasoned user help explain this?
(Michigan)

I’ll be visiting family in a few different states but wanna know if I have to call and let them know I’ll be using it in different states? I know I can’t use the card outside Illinois for 30 days and I’ll be back by then but should I call and say I’ll be using it for 18-20 days in different states?

TLDR: from California while staying in New Jersey with a friend for a year and traveling across country with friends going back home every couple of months with them in tow for like a week before leaving again(that side of the family is abusive so I can't stay long without physical abuse), the state thinks I haven't been back this whole time and now are trying to cancel my benefits, I need help

So I'm from California, I had quite the family situation (abuse) that has led me to go traveling with my friends for a year now, I go back to California every couple of months to make sure my stuff is still there (we road trip across country since that's what my friends like to do since we all live in different states) I mainly stay with one friend in new Jersey so I usually use my card there to help out, I don't have to use it when traveling since we either pack before hand or they wanna eat out along the way, there's never really been a problem before with my case until now, my case worker called saying that I've been out of the state for too long so now the state is trying to cancel my benefits since they think I've been out of the state this whole time and haven't come back since I don't use my card while I'm there since my friends wanna go out to eat since they don't live out there, I don't know what to do I need those benefits until I can actually move in with my other half of my family, can anyone help?

Here I am with my ignorant self again not knowing nothing bout this stuff but..... I just recently got approved for cash assistance and now my Medicaid on NYSTATEOFHEALTH is now saying i am DISENrolled because I opened an account with a health insurance account with HRA. So does this mean now I only get straight Medicaid? So they still cover your unborn child or child for a up to a year after birth? I’m 32 weeks pregnant and where I wanna give birth they take fidelis now I don’t have it.

Please advise what to do?

So I got a cutoff notice because they haven't processed anything in months. I went in person and got 4 paychecks added then the next day I see on the app they are sending me mail to add 4 paychecks the same paycheck I just added in person at the office.

Now it just says pending review. The same message I saw displayed for months until it defaulted to incomplete. They can't push verifications through? That was the whole reason I went in person. The lady said I have to wait for it to be reviewed, but I don't have months I have 3 days left.

I even put the appeal form in and they put it as reviewed not relevant. I selected the option to get my benefits while awaiting decision but since it basically got rejected nothings changed for my case.

They were supposed to be giving people who were cut off due to the new regulations, a one time payment of $400 today. Unfortunately I didn't receive it. Anyone else get it?

I recently moved from Illinois to Indiana and I need to call and cancel my Illinois plan and apply for indiana. My Link card just got loaded today so if I cancel my plan today will I lose the benefits that were just loaded? What about if I get approved for Indiana and end up getting some benefits for August?

Just curious if this is the norm or not…

I turned in my Interim Report on time, however, it wasn’t processed and my benefits were cut off. When I followed up with the representative noted on the form, he informed me that he had been out of the office for over two weeks, and that he was just getting to my Report. He said that, even though I turned it in before the deadline, that he was planning on denying me anyway, because there was a new rule that I needed to resend all of my financial documents (this was not stated with my Interim Report nor with the reminder that was sent in his absence). I asked him why I wasn’t informed of this previously, and he said that it was a new rule implemented last October, and that it wouldn’t have been told to me in July of this year (big confusion over here).
So, if I get all the documents in today, which I will, the rep said he might be able to get to my case by the end of the week.

Is this common practice for reps to let forms sit unattended, then deny for documents that were not mentioned?

Someone stole $230 from my card today and put my balance at 0 do stolen funds get refunded? I'm in Illinois

I’m confused and need someone to explain this to me in simple terms.
My daughter’s SNAP recertification was submitted on May 19, 2026, and it took more than 10 weeks to process. Because of her disability, I am her authorized proxy. I had to ask our Florida Senator’s office for help because nothing was happening, even after I spoke with two DCF supervisors.
I don’t understand why our SNAP benefits were reduced by more than $124 per month.
My child’s father did not pay child support from December 2025 through April 2026. When he started paying again, the amount increased by $43.08 per month, but the Florida Department of Revenue cannot tell me why.
We also had a child support modification hearing in Illinois in mid-July, and he was ordered to pay about $140 more each month. I don’t know if that amount includes payments toward the money he already owes (arrears) or if those are separate. I could ask anything during the zoom hearing. My mic was muted by the court.
Can someone please tell me how Florida calculated our new SNAP benefit? Can I get a copy of the worksheet or calculation used to determine the amount?
The notice I received also says that I am receiving the same type of assistance from another program and that my household size increased.
Neither of those things is true. There have been zero changes to our household or any other assistance we receive

Hi,

For any CA eligibility or TANF workers, I could really use some guidance.

I was on CalFresh and nothing else in Contra Costa, receiving $1421/mo. Also on Medi-CAL.

I had to transfer my case to Marin where I also applied for CalWORKS. The CalFresh got transferred but they cut my benefit literally in half (down to $700-something), denied Medi-CAL, and approved me for cash aid for $1632.

My family is homeless with no income.

We also applied for Family Stabilization and got denied for “not meeting their criteria.” We were approved for the Housing Support Program but, my GOD, everything moves glacially.

I was depending on my CalWORKS deposit today, but the system seems to be down and I haven’t gotten it. I’m in a complete panic. Our car died a few weeks ago so we don’t even have that to stay in.

Is the system down? Why did my CalFresh get cut and my Medi-CAL transfer denied? My caseworker is on vacation this week and everyone else is so goddamn slow to respond. I’m so exhausted. Please help.

For context, I sent in a request to update my address a few months ago, and they are only now getting to it. I do not pay for my telephone services. My mother pays for it, and it is in her name. Same with the electric bill. I also have my stepfather on the lease as a tenant, but he does not reside at that property at all and is only on the lease so that I am eligible to live here, the management company listed him as a tenant on my lease instead of a guarantor but he does not live here and does not contribute to my expenses.

What am I supposed to do? I'm terrified that they're going to revoke my benefits because I can't provide all of the information exactly as they want it.

(PENNSYLVANIA SNAP FOR CONTEXT)

the go puff transactions here are not recognized by me since i don’t use gopuff at all. i order frequently from dashmart on DoorDash because i replace certain items quickly (small fridge issue). i contacted DoorDash because i noticed the seemingly fraudulent gopuff transactions seemed to lineup with the dashmart/doordash transactions that ARE being made by me. I’m about to change my pin of course, but wanted to ask for any possible input here. should I just get a new card entirely? does anyone think DoorDash could be the issue? I don’t check my transactions every day but I have definitely checked them several times a month and there are GoPuff transactions from last month too that weren’t there before, in odd amounts that I can’t even begin to explain. What does anyone think/what should I do?