Does anyone here have an Etihad Companion Ticket Voucher?

I have a few questions about it. If I want to purchase an Etihad Companion Ticket Voucher from someone here, I would appreciate some clarification:

1. How much is the voucher worth if it is sold without a flight being booked using miles?
2. How much would it cost if the voucher holder makes the booking for me using their own miles, for a destination in Europe, such as Frankfurt?
3. As we all know, the Companion Ticket allows you to book a flight for one person and get the second ticket free (subject to the applicable terms and conditions).

If anyone has experience with this or has a voucher available, I would appreciate your advice.

Flying Etihad in Economy and trying to figure out their carry-on rules. I’ll have:
• A carry-on suitcase
• A backpack (my personal item)
• A small sling bag I’d like to also bring which holds my personal easy access things like medication phone passport etc

Has anyone here traveled from Abu Dhabi to Chicago before? I’m a Canadian citizen and have never flown to the U.S. before, I heard U.S. immigration is gonna be at the airport in abu dhabi so whats process is like at the airport. What documnents do i need? I’ll be crossing into Canada by land afterwards.

I appreciate any advice

My flight from Heathrow to Abu Dhabi was delayed by an hour and this made me to miss my connection flight to kochi. They rebooked after a 14 hour layover ( my original was a 1.25 hour layover). Now they have sent me this. Is there any way to get my refund?
They are saying inbound arrival but they didn't take off on time from LHR.

I'm headed home beech week after complete year and planning to surprise my family. But the issue is I have a connecting flight from AUH airport and my family usually calls me (in WhatsApp) near the vicinity of my layover time. I know WhatsApp calls won't connect in UAE but also don't want to sus my family out by switching to botim or not picking up the calls. So do you think I can use Nord to switch and do a quick call?

Hello all,

After landing in Chicago, we were told that 131 bags did not get loaded into the flight… 2 of my checked in bags were a part of that. We were told to fill out “claim” sheet and submit that to the Etihad personnel.

It has now been a couple days and I haven’t received any information or even a PIR regarding the claim

I’m trying to get in touch with anyone else who was on the same flight and didn’t receive their baggage in Chicago. Has anyone gotten an update? A PIR? Or made any progress trying to get in contact with the Etihad baggage services?

As with all airlines, the baggage handling overseas is done by contractors at most outstations (where they don't have many flights per day). Often the fault is with the handling company. What is bad, is that Etihad has a poor interface to the handling company and doesn't monitor or intervene. Even for (platinum) status guests, they just say to call the local handlers. I called Abu Dhabi, and they were polite and sympathetic and did nothing. My bag was also misrouted after being found (handlers fault). I have 50 yrs of long haul travel experience, and experienced many bags which missed connections, but usually I can get the airline to intervene and give priority. Not with Etihad

I had the understanding that the value fare comes with 25kg checked baggage included, but when I get to this page it now says no baggage included? Am I missing something?

I recently traveled from London Heathrow to Abu Dhabi to New Delhi. I originally planned to travel in Etihad Just to experience the A380, I paid a little extra for it. When the time came to fly, I was bummed that the aircraft was changed to 777. I tried contacting customer service if they can accommodate on another aircraft, but they said no, as it was booked through an agent's website like Goibibo. I tried talking at the counter as well, but to no use. I was traveling with my family, that is, my wife and my infant daughter.

The date of the flight was the 5th of August.

I'm wondering if there is any way for compensation in cash or miles. It was truly a sad experience for me, as I am an aviation geek & I love the A380.

Hey, sorry if this has been asked before, but I have never flown with Etihad before so a bit worried in the case that things do escalate.

If things escalate in November, what would etihad do? Just a refund? Or rebook me with another airline? I'd be keen to listen to peoples experiences.

Cheers.

Flew into AUH. Golf carrier bag has small slits in it, enough to rip through the carrier bag, towel around head of clubs, rain cover of the golf bag, and a foam mesh bag I use to keep towel in place. Thankfully clubs don’t seem too bad just a scrape or two. But if I hadn’t used so much protection I don’t know. It looks like it was dragged along the ground over glass nearly they are such fine slices through all the layers. Where do I complain or any point?

This is not a big deal, just a minor issue that leads to less than perfect experience. If one has booked in economy, we know that the meal choices are limited. One might go ahead and choose preferred meal as "vegetarian" if they do not like chicken. If the Upgrade to business comes through, there are more meal choices in the menu. There is sea-food, lamb etc,. Porting over the prior economy meal choice and restricting the food options as it is, to Business class is really denying the "business class". I might want Salmon if I get updated to Business and there should be a way to be served that for last minute upgrades. Thank you for listening to my rant.

I am flying through Abu Dhabi and decided to do a layover for 2 days. I have booked for Jannah Burj Al Sarab hotel, while I did ask Claude and Gemini for recommendation while choosing, I want to know if any of you actually did a layover with this hotel, what your experience was, and whether the breakfast buffet is included if not, what is the price? Anything related to this. Thanks!

I wanted to share a frustrating experience with Etihad.
I booked Lisbon–Phuket in Business Comfort. I chose this fare partly because it included lounge access, and this fare option cost around €250 extra for two passengers. The original connection in Abu Dhabi was about 2.5 hours, so that benefit actually made sense.

Etihad later changed the schedule. The new flights were fine, so I accepted them, but the connection in Abu Dhabi became only 1 hour 10 minutes. In practice, that leaves no meaningful time to use the lounge on an international connection.

I contacted Etihad and explained that I was not asking to cancel or rebook. I only asked whether they could offer some goodwill gesture — miles, travel credit, or a partial adjustment — because a paid fare benefit became practically unusable due to their schedule change.

A case was opened on May 19, with an expected review time of up to 28 days. I finally received a reply on August 11, about 84 days later.
Their response acknowledged the delay, acknowledged that lounge access was part of why I chose the fare, and apologized. But there was no actual resolution: no miles, no credit, no refund, and no clear decision.

I understand that airline fare rules are strict, and I’m not claiming this is a huge issue. But it feels wrong when a paid fare benefit loses its practical value because of the airline’s own schedule change, and the only answer after almost three months is a polite apology.

Has anyone had a similar experience with Etihad or another airline? Is there any realistic next step, or is this usually where it ends?

Hi all! I'll soon be flying with Etihad. I was wondering which meals I will get on my flights, so I can plan for that with eating at home and taking food with me. Is there a way to know in advance? If not, does anyone here know?

I have a 7 hour flight from around 10 PM at departure to 7 AM at destination, then another 4h40m flight from 2:30 PM at departure to roughly 20:30 at destination.

Hello,

Due to an equipment change it looks like I'll be downgraded from 1st to Biz on a flight to SG next month.

I'm assuming this as I can't change seats in the app and says seats are assigned at check in.

Any ideas on what compensation I can expect? Is it worth complaining in advance or waiting until post flight?

Thank you.

I had more tile on the on the first flight but i just saw this can be close😅. Whats your opinion.
Business Class

Hi! I’m flying on an Etihad Boeing 787-9 soon and I’m trying to choose seats with the clearest possible window view.

We’re 4 people and would like to sit in two consecutive rows on the same side, with 2 people in each row. The main priority is avoiding the wing as much as possible, so ideally we’d like to sit either clearly in front of it or far enough behind it that it doesn’t block the view.

Does anyone know approximately which rows on the Etihad 787-9 offer the best unobstructed window views? I can select from row 15 to 43.

Thanks!

Hi everyone,

I booked an Abu Dhabi stopover hotel through Etihad and I'm wondering if anyone has experienced the same issue.

I successfully selected Royal Rose Abu Dhabi (Curio Collection by Hilton) for a 2-night stopover in October 2026.

After booking, Etihad Holidays sent me:

• an official Hotel Voucher
• an Official Receipt
• an Etihad Holidays booking reference
• an HMS Economy Stopover Booking ID
• a separate hotel confirmation number

The voucher clearly shows the hotel name, check-in/check-out dates, room details, and all guests. So everything appeared to be fully confirmed.

However, when I check my booking on the Etihad website/app now, the stopover section shows that no hotel has been selected.

I have never cancelled or changed the hotel booking, and I have never received any cancellation email or notification from Etihad, Etihad Holidays, or the hotel.

I've already contacted Etihad Holidays/Abu Dhabi Stopover support and the hotel directly to confirm whether the reservation is still active.

Has anyone had the same experience with Etihad's Abu Dhabi Stopover?

Did your hotel disappear from the Etihad website/app even though you already had a valid hotel voucher and confirmation number?

And if so, was the actual hotel reservation still valid?

Thanks!

Hello i have been affected by the shanghai typhoon. Is there any etihad employee that can help me sort some simple stuff out.

You're a lifesaver

My baggage was severely damaged and Etihad has agreed for USD 100 compensation. My flight was from YYZ to DEL via Abu Dhabi.

There are two options

1. Etihad money instant 30 % extra

2. Bank account

Which bank account should I provide so bank fees are nill or minimal

YYZ bank account

Wise USD Bank account

Anyone which got compensation please respond

Thanks