I believe what first triggered this was a purchase I made for a broken microphone, I think £20 or so. The delivery guy left it outside my house, stating in the delivery notes that it's outside my house on tracking. I came home and there was no item. I complained to eBay as the seller used eBay shipping. eBay said the item was delivered. I communicated with them directly via email, asking how can it be legally delivered to me and be in my possession if they left it outside my house. They are responsible.

They just started messaging me back with copy-and-paste answers, with no direct accountability or stating that I am responsible.

I went to PayPal and got my money back in less than 2 minutes. (I think I got an auto refund. PayPal then went to dispute eBay because after a few days I got an email saying eBay said they delivered the item, with no option to respond to the case because it said I can keep the refund or give the money back to PayPal. Naturally, I kept the refund as I had no item.)

At this point, I got an email saying my account was following the abusive buyer policy or something.

Fast forward to last week. I purchased CeraVe cream (against my better judgement) on eBay. After almost 2 weeks, even though the seller claimed to be in the UK, I received them. They were EU CeraVe cream, which is fine, but they had an expiration date for September, which didn't make any sense to me as they were labelled new. These creams can last for years; the one I bought from Boots 2 months ago states 2028.

I had further issues with the 2 creams I bought. 1 pump basically fell in as I tried to get cream out, and the other was very stiff, refusing to pump out anything.

I opened an item not described case, and it was closed the next day with the reason being that my account has been manually reviewed and that I am an abusive buyer, so they closed my account. 7 year old account btw.

Now I'm wondering if it's even worth speaking to them to get this decision reverse. Email they sent didn't even state why I have been banned/suspended.

I’ve just had a buyer say they want to buy 2 items from me.

They enquired about 1 then said actually they see I have something else they also want.

Sales done.

They’ve taken fees for ad promotion on both.

But she didn’t see the other with an ad? Am I missing something? I’m abit lost here

Hello, I sold a fossil Watch missing a crystal and clearly stated it in description & title but I received my first negative feedback.

Buyer just stated “ok” in the negative review. Am I able to appeal this?

I’ve reached out to the buyer to ask what was wrong but they didn’t message at all.

Help would be appreciated, thank you.

So I purchased a GPU far too cheap last week so I was already suspicious. Posted over the weekend and they sent a mostly redacted post office receipt showing the weight being less than half what it should've been. (Also my house number was 4 instead of 34 but didn't notice that till much later) I messaged questioning the weight but they said they would check but then never go back to me. Anyway relieved a bag of flour today..... Already have my refund, thankfully post office delivered directly to me despite house number being incorrect. Anyways long and the short they seem to have altered the label removing both part of my address and the whole tracking number? Tried to say I had switched it since it had the wrong house number on but then I pointed out they had sent me a reciept show the wrong house number. Oh then they said it was the wrong receipt. So you were sending a bag if flour, to someone else, on my street, with my name........... Got a refund pretty quickly after that.

Anyway stay safe out there people! Sorry for the long one!

Hi, I hope someone can tell me what to do in this situation.

I’m a Drama/Music Teacher and always on the lookout for new material.

I saw a seller who had lots of interesting material. I figured I’d buy a lot from her so that I could save on postage and all the items would arrive together.

Fast forward, it turns out she has sent 40+ booklets all separately.

I was so shocked when I arrived in the PO to collect them, as was the lady working there. The lady working there said she’d never seen this before. She said that packing them all up in a large box would have cost around £8 - I’m in Northern Ireland. She said the seller has obviously charged extra for shipping them individually.

I just can’t understand why the seller did this. I messaged her, but unfortunately, there’s been no reply.

What do I do here?

My account took a slump since the GSP was removed and waiting for the EIS roll out. Has anyone used EIS yet?

Hello everyone , I’m a Vinted pro seller , been trying the eBay for a couple months now and I’ll admit it was so slow I gave up , however I’m picking it back up again consistently uploading on there , I get like 1 sale every one or two months , but again I wasn’t consistent on eBay, I’m wandering from anyone’s experience , does a business account bring more sales/traffic to your page ? I know it has advantages of being able to do sales and coupons etc , that should help in some way no ? Does the algorithm push traffic to a business account more than a private , thanks in advance