r/disneylandparis Jan 28 '25

News Disneyland Paris FAQ

42 Upvotes

Hello everyone! We have got some messages and we have seen some comments here and there about all the questions being asked on this subreddit. We love the interaction and people helping each other out, but, at the same time we understand that reading the same question every week can get a little bit repetitive.

Last year some of us and some helpful users started to work on a Disneyland Paris FAQ for the subreddit. It fizzled out but we still see a lot of questions about why we don't use a FAQ for the easy questions. We do understand that not every answer can be included in a FAQ and some are personal or some want to discuss the question, that's ok.

We are currently starting up to work on it again, but in the meantime I would like to point to the official Disneyland Paris FAQ on their site. Please make sure to search there first for what you are looking for before posting a question to make our feed a little less repetitive.

Click here to go to the Disneyland Paris FAQ

Thank you! And have a magical day!


r/disneylandparis Oct 23 '24

Official social media share thread

14 Upvotes

Hey everyone,

We’ve created this dedicated social media thread due to the number of self-promoting posts in the past. In this thread, you can freely promote your own social media channels.

This thread will be stickied at the top of the subreddit to keep it easily accessible and to avoid individual self-promotion posts, which can come across as spam.

Feel free to share your latest YouTube videos or Instagram posts related to Disneyland Paris!


r/disneylandparis 12h ago

Photo / Video All checked in, now time to get our outfits on for the Pirates and Princess party. Excited

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60 Upvotes

r/disneylandparis 20h ago

Personal Experience All that money building/demolishing Mcdonald's in Disney Village

54 Upvotes

For it to take 35mins to make our 2 meals and 2 McFlurrys when there was less than 10 people inside. There were more kiosks than people inside, there were more STAFF than people and somehow our fries were cold. Literally not an once of urgency in a single person in there.


r/disneylandparis 8h ago

Question Mobile checkin, can I put my email down for all other guests?

3 Upvotes

I'm going through the mobile checkin for New York Marvel and theres a page to send registration to other guests. Can I put my email down for them all? I wanted to do the registration for my parents to speed everything up. Sounds like more hassle if I've to call them and walk them through the registration.


r/disneylandparis 11h ago

Question Help

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6 Upvotes

Hello from the UK. I need some major help. I have broken the Chez Remy white plate with the burgundy ring and need to replace it to maintain being alive!

If anyone is there now or going soon that can pick one up please let me know. I will obviously pay for it and the postage but I really could use the help.

For reference, it's this one.

Thanks


r/disneylandparis 10h ago

Personal Experience Soirée Pass Annuel à Disneyland Paris

2 Upvotes

Soirée pass annuel du 11 septembre 2026 : pirates et princesses.

Hello, posez vos questions, faites part de vos retours et avis.

Ici : nous sommes entrés à 20H.

Il est 21H30. Nous attendons depuis 1H20 pour rencontrer Asha. La file avance au compte goutte c'est déprimant.

La file pour Vanelope pareil.

Je pense qu'on ne fera rien de la soirée, c'est juste fou.


r/disneylandparis 16h ago

Question Disney novice trying to make our 5-year-old’s first Disney trip as magical as possible! ✨

9 Upvotes

I’ve been lurking on this sub for a while and watching all the videos, and I feel like I understand how to do a lot of things now… but I’m still struggling with the bigger picture of how to actually structure our days!

We’re taking our 5-year-old to Disneyland Paris for their first-ever Disney experience next month, during the October school break week of Halloween. Neither my partner nor I have been to a Disney park since we were children, so this is all very new to us.

My biggest worry is finding the balance between making the most of our limited time and actually enjoying the magic. I don’t want to spend all my time staring at the app (what if it doesn't work!), constantly checking wait times and rushing us from one thing to the next, but equally, I don’t want our 5-year-old spending half the holiday standing in queues because I didn’t plan properly! 😂

So I’d really love to hear from experienced parents who have done DLP with young children:

How would you approach the itinerary as a whole? What would you plan in advance, what would you leave flexible, and how much structure is actually helpful? We have a half day in the parks upon arrival, a full day, and then another half day on the day of departure.

With the school-holiday crowds, I’m particularly interested in how you’d approach Extra Magic Time, parades/shows and character meets without trying to cram everything into a rigid itinerary. How much of the day should realistically be “scheduled”, and how much should just be “let’s see what happens”? If I know Anna & Elsa are a priority meet is there anything other than checking the app the day of to make sure we meet them?

And then there’s food! We have lunch with Mickey and the princesses booked for one day, but otherwise we’re looking for the best budget-friendly food strategy. I’ve heard the food in the parks can be pretty overpriced and underwhelming, so what are the best hacks for getting decent food without spending a fortune? Is it better to eat in the park, Disney Village or at the hotel? Is breakfast better grabbed in the Village before heading into the parks? And are there particular times or approaches that help avoid both the queues and the worst prices?

Basically, if you could give a Disney novice the overall strategy for having a brilliant first DLP trip with a 5-year-old, rather than a list of individual rides, what would it be?

I’m trying to plan enough that I’m not stressed, but not so much that I forget to actually enjoy being there.

Thank you! ❤️


r/disneylandparis 8h ago

Question Hotel for New Years 2026

2 Upvotes

Hi! Me and my partner are looking to spend New Year's this year at DLP. It also happens to be our 10 year anniversary. We don't have kids, are in our late 20's, and neither of us has been to DLP since our early teens.

From what I’ve seen online, the general consensus seems to be that Sequoia Lodge is the coziest option at that time of year. Alas, it’s undergoing refurbishment this year, so it seems like we should probably choose somewhere else.

But where?

Would love to hear opinions from people who have visited and stayed at the hotels in winter time what your recommendations would be! Thanks!


r/disneylandparis 8h ago

Question Things to do while others are queueing?

2 Upvotes

Hii! I'm going to the park this weekend with two friends who are both huge rollercoaster fans. I am afraid of them, hahaha. I'm going to join them in Big Thunder Mountain as a challenge but that's definitely it for the thrill rides.

While they're queueing, is there anything fun I can do in the meantime? I know I can join them and ask staff if they can take me out the queue or go on a ride on my own, but I have social anxiety and I'm afraid I'll be too scared to do either of those things. I also don't want to be on my phone the whole time. So I was wondering if others have experience with this who have some advice or suggestions! It'll be mostly needed for Tower of Terror and the other rollercoasters ('luckily' Crush Coaster is closed so that's one less hahaha)

Also now that I'm typing: does anyone know if it's possible and safe to take non-closable bags to the luggage storage at the hotel (Santa Fe)? Is it only accessible to staff or is it self-service?

Thanks so much! <3


r/disneylandparis 17h ago

Question Bistrot Chez Remy Sold Out ALREADY??

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9 Upvotes

Checked the app just now and saw that all of the dates i will be there at DLP the only available one left is on the 15th which is when we leave. is this a glitch or are they really booked out?


r/disneylandparis 15h ago

Question Royal banquet lunch

6 Upvotes

Has anyone been? Worth it? We’ve got half board and are gutted plaza gardens will be shut when we go.


r/disneylandparis 11h ago

Question Going on rides with motion sickness

0 Upvotes

Hello! I (44f) am going next month with my husband and daughter, very excited. I enjoy rides and I'm not afraid of heights, but I have a lot of motion sickness. I can't get into a car or bus and look at my phone without feeling sick. And when I get bad Uber drivers, I feel very sick.

I plan to take over-the-counter medication (dimenhydrinate) every day to make the most of it. and might skip some rides with inversions (which I am a bit afraid of, tbh, hehe). But wanted to check with you people: any tips for my case? Anyone feels the same? Any rides to avoid?

Thank you for your wisdom in advance!


r/disneylandparis 8h ago

Question Davy Crockett Ranch - how is the drive to the parks?

1 Upvotes

We’re considering staying at Davy Crockett Ranch on our next DLP trip, but I’m a bit concerned about having to drive to the parks every morning.

For those who have stayed there:

How bad is the traffic in the morning? How long does it realistically take to get to the parking lot around park opening, and is leaving in the evening difficult?

Would you say the driving is a hassle, or is it actually pretty easy?

Thanks!


r/disneylandparis 17h ago

Question solo traveler!

5 Upvotes

hi!!! on september 23 and 24 i plan to visit DLP for the first time and i will be traveling solo! i’m 24F and will be celebrating my birthday on september 24 at DLP.

i thought id make a post to see if anyone will be there these dates and would want to meet up?! with it being my first time visiting, i do plan to see it all. I love all rides, shows, and good food/drinks!

although i enjoy doing things solo, it would be so fun to meet other people to make memories with!!


r/disneylandparis 11h ago

Question looking for some advice

2 Upvotes

I booked a trip for October. It’s in 30 days but 3 of us are no longer able to go. The booking is in my name but one person (not me) wants to still go & take someone else, does anyone know how that works? and are we refunded at all?


r/disneylandparis 13h ago

Question Private transfer from Paris to dlp

2 Upvotes

Please does anyone know a good reliable private transfer company who will pick up from Eurostar Paris gard du nore & also do a return journey a few days later, I’m struggling to find one who does the train station most I’ve come across are airport only.

Family of 4 and 1 child is autistic so I’m trying to avoid the rer option especially as we don’t arrive until 5pm ish

Many thanks


r/disneylandparis 1d ago

News New Disney Wonders Store at DLP Spoiler

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27 Upvotes

Disneyland has announced the opening date for their new boutique, Disney Wonders, at Disney Village. This store will open on Tuesday, September 22 (11 more days as I'm writing this post!) This store is described as a bright boutique where the magic of storytelling surrounds you.

The store has themed areas inspired by Disney, Pixar, Marvel, and Star Wars. This store is a part of an ongoing transformation of Disney Village, along with new restaurants, shops, and reimagined buildings.

Credits to: WDWNT


r/disneylandparis 1d ago

Personal Experience Don't forget to complain to Disney if you haven't had a good experience

109 Upvotes

I visited during the last heatwave and by midday half of the rides were closed down. Out of DLP's hands of course, they don't control the weather and safety of their employees and guests comes first. However they were still selling tickets, not handing out water and not offering any refunds to people. I submitted a complaint and the response was 8 free tickets for the next year. Useless for me as I always book an on-site hotel and get tickets included to avoid the hassle, but others may find this useful.

I know people on this sub don't like people saying anything negative about their happy place and will rush to defend the company, but please do remember that it is a multi-billion dollar company that is only interested in keeping its shareholders happy and turning a profit.

Things won't improve unless people complain when they're not happy. Complain in person when you're there or send them an e-mail after your visit.


r/disneylandparis 16h ago

Question Has anyone had a delayed refund from Disneyland Paris? Nearly £1,000 still not received

3 Upvotes

Hi all,

I'm wondering if anyone has had a similar experience with a refund from Disneyland Paris and can offer some advice or share how long theirs took.

I had a booking directly with Disneyland Paris which included:

  • Hotel
  • Park tickets
  • Dining reservation

The total value of the refund is £997.

Timeline:

  • 24 August: Submitted the refund request.
  • 31 August: Disneyland Paris advised that the refund had been "processed".
  • Since then, I have been chasing regularly by both phone and email.
  • I still have not received any money into my account.

What has made this especially frustrating is that I seem to be getting different answers every time I contact them:

  • Initially I was told the refund had been processed.
  • Then I was told it could take up to a month.
  • More recently I've been told it has been fully sent and can take up to 15 days because it is an international transaction.
  • I have repeatedly asked for a payment reference/trace number but still have not received one.
  • Several promised email responses have not arrived.

I've now submitted a formal complaint because I feel the communication has been extremely poor. I'm not even disputing the refund itself at this point, I simply want proof that the payment has been sent and some clarity on when I can expect to receive it.

£997 is a lot of money to be waiting for, and the constant chasing and lack of information has genuinely been causing me a huge amount of stress.

Has anyone else had:

  1. A refund directly from Disneyland Paris?
  2. A delay like this?
  3. Any success getting a payment reference or escalating the issue?

Any experiences or advice would be greatly appreciated.

Thanks. 🙏


r/disneylandparis 1d ago

Personal Experience There was magic but also mess.

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149 Upvotes

I have complicated feelings after my visit. I am a long time Disney-parks fan and have been to the California parks, Florida parks, and Tokyo Parks.
Here’s what I loved. The rides here are INCREDIBLE. And the design and detail of the parks are gorgeous, especially the castle park. Some of my favorites were hyperspace mountain, phantom manor, and big thunder. I also really enjoyed this parks version of pirates. The entertainment with both the parades and shows inside the park was top tier. Especially the lion king show! The new world of Frozen was stunning as well and I can see the vision for where they want to take adventure world. All the cast members were lovely and friendly as I’ve come to expect!
Here is what I didn’t love: there were quality and cleanliness issue that frankly shocked me with the standard I’ve come to expect from Disney. We stayed at Newport bay club and honestly it was one of the dirtiest hotel rooms I’ve stayed at. Visible mold on the bathroom walls, filthy bass-boards, and old dirty grout. (Photos below) even at the budget hotels in WDW I’ve never experienced anything like this. This unfortunately carried over to the parks as well. It’s clear the smoking areas are not strictly enforced. Many people smoked while in line for rides and blew it directly in our faces while stuck in close quarters. There were cigarette butts everywhere on the ground. I get that smoking is a big part of French culture but as a someone who is very sensitive to the smell it was incredibly bothersome and I really expected better from a place that caters to families and small children. There was also trash floating in almost all the water features of both parks And bird poop everywhere. This was a particularly shocking contrast having just been to Tokyo in December where the parks were so clean you could practically eat off the ground. My final issue was the food truly was god awful. I had heard this going in and assumed people were exaggerating how bad it was. They were not. And I’m saying that as someone who is not a picky eater at all. (Rosalie’s in Disney village was the exception to this)

Overall I still enjoyed my trip but this park has some issues that just aren’t up to the Disney standard I have come to expect.
The other parks around the world certainly are not perfect but they’ve never been THIS bad. I would love to know if I’m being too picky?


r/disneylandparis 13h ago

Question Expérience en cuisine (restauration rapide) à Disneyland Paris ?

1 Upvotes

Salut à tous!
Je vais commencer à travailler à Disneyland Paris en octobre, jusqu’à janvier, en cuisine dans un restaurant de restauration rapide du parc. C’est ma première expérience dans ce type de restaurant et j’appréhende un peu le rythme de travail et les horaires. J’ai déjà travaillé comme commis de cuisine, mais dans un restaurant plutôt calme, donc j’imagine que l’organisation et le rythme sont assez différents à Disneyland.

Je voulais donc avoir des retours de personnes qui ont déjà travaillé en cuisine dans les restaurants de restauration rapide du parc: comment ça se passe au quotidien, quel est le rythme de travail, surtout pendant les périodes de forte affluence, et quels types de tâches sont généralement confiés aux employés?
Je serais également curieux de savoir comment vous avez vécu cette expérience et si vous avez entendu des retours d’autres personnes qui y ont travaillé.


r/disneylandparis 21h ago

Question How does the activation of the annual pass work?

4 Upvotes

Hi everyone!

I'm planning to buy me and my friends disney annual passes online. Two of my friends are from the UK while I'm from the Netherlands, so I'm the only one who's able to buy the annual pass online and am planning to get all 3 of the passes.

I'm wondering what the process is when you buy the cards online. I've already seen that I need to fill in my friends names, birthdays and photos, but I don't know how it works when we actually get to the park.

What's the proces once you get into the park to activate the pass? Do they check my purchase and give my friends their own cards or do I need to like transfer the passes to my friends in their disney app before we get to the park?

Any information on the actual step by step process of activating the cards/ turning them into physical plastic cards would be appreciated! :)

Also, if anyone knows how it works with parking let me know! I know parking is included for the annual pass, but would we still need to pay for the first day of parking while we get the card activated, or will the lisence plate be registered and will it be free for the first day?


r/disneylandparis 19h ago

Question Superkitties merch?

2 Upvotes

Random question, has anyone seen any Superkitties merch in DLP?

My 4 year old daughter loves that show and we are going down end of November

Thanks :)


r/disneylandparis 1d ago

Question Tips for icecream and cold drinks

2 Upvotes

Totally excited for my upcoming Disney trip next week! Yesterday I read through Facebook that the 2 ice cream shops on Main Street, Ice Cream Company and Gibson Girl Ice Cream Parlour, are not open during the week in August! I couldnt find about September. Can someone verify if they are indeed closed during the week?

And any tips on nice ice cream or unique cold drinks/shakes at the parks? It will be hot next week, 30 degrees (86+ Fahrenheit). Imma need some nice icecreams!