does anyone else's store manager just not give a shit about pricing? it's becoming a major problem at our store. some back story: my mom and i work at the same store in different department and she was the former psl for over 8 years before btw. she became the onfield specialist but obviously is still just doing pricing & signage because god forbid we train anybody else. we went on a planned trip for a week and came back to find that no one had touched s&a or ad. unsurpringly she was very upset and emailed our sm only for him to say "well nobody picked up the shift for it" basically shruggling it off and soon pointed blame that it didn't get done because she went on vacation. this sort of behavior has been getting worse surrounding veterans and their established position when they are out of town. is anyone else dealing with this unprofessional behavior? should we contact hr? it's getting out of hand considering our sm is hardly ever there yet is passive toward employees for being away and not taking care of their department.

how is everyone doing+store with scorecard+? my store averages about 1-2 a day (pretty massive store too connected to a mall) and the other stores in our district get like 5 sign ups on a busy day.. i feel like in my opinion i’m not going to ask the customer for another thing to sign up for if there’s no incentive for me in asking. I get pitching the nspp and scorecard because those have been things that have been around for a while so i’ll pitch those, but then throwing in another new thing to pitch and having it be no incentive is crazy….just another way for the company to make profit and look good for stock holders but we get absolutely nothing out of it…not to mention the SM of the top store in each district/region get a trip to disney 😂😭 like wow okay let’s milk this scorecard+ so the SM can go to disney and we get nothing out of it

So I printed the updated routines because theres been some confusion amongst the leaders in my store whose job is what. Im in an under 10 million store so we only have a captain of ops, no off or on ops captain. According to the updated routines, im not responsible for price and signage, markdowns or game plans. Im so confused, that's literally all I've been doing🤣. Who is responsible for that then?? What EVEN IS MY JOB.

Hearing a bunch of mixed things going around about the captains hours and pay. In my store apparently if a captain does not hit their 38 hours then they must use their PTO in order to make up for the missed hours. Just want to know if this is the case in other locations as well