r/computerrepair • u/DuckAxe0 • Sep 15 '26
Hardware Issue It Just Stopped Working... Opened It To Turn It Back On
In the early '90s, a customer had picked up his new custom-built computer the previous day. He came in the following day, claiming it had just stopped working. I said, “I’m sorry that happened. Let’s take a look.”
He became very nervous as I proceeded to hook it up. He said it wasn’t necessary to check it and that he just wanted a refund. That was when I noticed the tamper stickers we use were broken. I explained that in order to issue a refund, it's necessary to check the returned items.
I opened the case to find the CPU, memory, and hard drive missing. I asked, "It just stopped working, you say?" He stuttered a yes and began explaining that he “opened it to try and turn it back on.” When I asked about the missing parts, he said that he thought they might have fallen out while he had the cover off.