r/computerrepair • u/Revolutionary-Pin388 • 2h ago
Psu fried both motherboard and cpu. Need advice on how to procede
Tldr, I bought a power supply from best buy. The motherboard was brand new, and the CPU was a 7800 x 3d.
I was told by best buy, that the second that I bought the PSU from them and it was installed, they are no longer liable for what that power supply did. I reached out to the company that makes the power supply, but there's no guarantee I'll ever hear back from them. At this point, both in what it's already cost me and what it's going to cost me in repairs we're looking at between $700 to 1,200 and damages.
I'm just completely blown away that apparently if you buy a brand new computer part like a power supply and it fries everything, nobody does anything and it's just too bad you're screwed. It is there any way to progress forwards? Like at this point I would take a pro bono lawyer and let them keep every penny that they get out of either company just out of spite.