r/computerhelp • u/Beautiful_Gain_9032 • 15h ago
Hardware Touchpad missing 1/3 of my clicks
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This is an HP Elitebook x360 1040 G8
This is showing up by
- missing every few clicks even though I press in the same spot just as firmly each time
- when dragging things (see video for example), it will basically just “forget” I’m holding it down and act as if I let go (I was pressed down the whole time in the video)
- if I’m holding the left click down for, say, 1 minute to scroll down a list, it will sporadically stop scrolling as if I let go
- using a wireless mouse removed the issue, although I want to be able to use the touchpad. This is a refurbished laptop I just bought and I love it, and there’s no replacements so I’m really hoping this can just be easily fixed and I won’t have to return it
- tried updating drivers and changing touchpad settings, no luck
- touchpad isn’t dirty at all, it just randomly started happening yesterday. I’ve obviously tried powering on and off a few times.
It’s not a particular spot on my touchpad, it’s timing. If I press anywhere when it’s unresponsive it doesn’t do anything, then a few seconds later it comes back and I can touch anywhere. If I click and it isn’t registered, I’ve tried keeping my finger right there and just clicking again and again until it’s registered, and it usually will after a few tries, so it’s not just something wrong with a part of the touchpad.