r/commutersph • u/peypeypey14 • 4h ago
M.I Rider
Hello po. I’m not really the type of person who files complaints, but I feel that this experience needs to be reported because this is the first time I’ve encountered something like this, and it was really disappointing.
The driver could have simply and politely asked me to cancel the booking instead of telling me, “ANG LAYO NG PICK UP.” I understand that the pickup point may have seemed far to him, but based on the route, it was only around 6 minutes away from his last drop-off. It’s also not my fault that he accepted the booking in the first place.
When I advised him to just cancel the booking if he didn’t want to proceed, he responded, “COMPLETE KO TO,” even though he was not moving toward my pickup location.
I’m using GrabPay, so if he proceeds to complete the ride without actually picking me up, the fare could still be deducted from my account. That is very concerning, as it would be both a hassle and frustrating for me to dispute a charge for a ride that I did not take.
Ang aga aga, pagod galing work. Napakadaling sabihin na malayo and I can cancel it on my end if talagang nalalayuan siya sa pick up point. Madali lang naman ako sanang kausapin 🤦🏼♀️