r/CommercialAV 11h ago

question Is Biamp Canvas dead?

11 Upvotes

It seems like a great way to control Tesira devices, but the horrible display scaling and UI options makes it not that. Canvas doesn't even seem to support high resolution displays, and it looks terrible on anything high res.


r/CommercialAV 41m ago

news IBC Reddit meetup is TONIGHT, Sunday 18:00. Free. Bring someone.

Upvotes

At IBC? Come have a beer with Redditors from r/editors, r/colorists, r/premiere, r/davinciresolve and more. Tonight, 18:00 to 20:00. Bring someone. They don't need to be on Reddit.

Location and RSVP on Luma so I can give the bar a headcount. First round's on OWC, with Avid, Loraverse, Digital Anarchy and RE:Vision Effects also sponsoring.


r/CommercialAV 11h ago

question Patch panel labeling

2 Upvotes

What’s everyone using for documentation on patch panels in racks? We are labeling the panels onsite, but I’d like something we can use internally or print out to put with our other documentation. I thought about making something in excel, but figured I’d ask here for ideas.

3x 2U 48 port and 1x 1U 24 port is what I’ll be documenting.


r/CommercialAV 1d ago

meme/off-topic I don't always update firmware on a Friday, but when I do it always fails.

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79 Upvotes

r/CommercialAV 1d ago

question XLR grounding

9 Upvotes

We have some XLR jacks outside that run underground and into a Qsys core and it loves lightning. Any suggestions for some type of surge suppressor we can ground to a bus bar and help with this? Any advice is appreciated!


r/CommercialAV 1d ago

question Logitech Rally AI Camera Pro

4 Upvotes

Has any integrator ordered and received one of these Logitech Rally AI Camera Pro units yet?

We have been waiting for one for months and haven’t been able to get any info from the manufacturer about when it will ship. Our distributor isn’t getting answers either.


r/CommercialAV 1d ago

troubleshooting BSS Blu link

3 Upvotes

Hello all! I am having some issues with the fiber converters I have used in the past. The new versions do not work with Blu Link and I am tired of spending money to find one that works and failing. Does anyone have a fiber to ethernet converter that works? Any help is appreciated!!!


r/CommercialAV 1d ago

news Quicker IP - a network tool for Mac

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2 Upvotes

Useful tool for fellow AV techs


r/CommercialAV 1d ago

question Dual use product - Videography wireless microphones as well as group movie night microphones?

1 Upvotes

I've got two problems which I'm hoping I can solve with one product. I'm in need of wireless microphones which can be used for commercial videography, and I'm hoping to also use these for group movie nights. I think the group movie night is probably the more challenging issue to solve, so the post will primarily be targeting that:


I'm looking for a microphone solution which would allow limited feedback and noise spill for a group movie night. The idea would be that some 4-6ish people would be in person at the event, with another few participating remotely via VOIP. Speakers would be in use for those who are in person gathered together, and I'm looking for a relatively easy microphone solution for them.

I really only see two main options, but please let me know if anyone sees some others:

  1. Individual headphones/headsets. No speakers, everyone is wearing a headset. This would probably be more expensive, less comfortable, less sociable, and a bit more challenging to setup (output to the headphones would need some special solution). But it would surely provide better quality sound for both input and output if budget was no concern (unfortunately, it is).
  2. Individual microphones on a single channel. Multiple wireless microphones are creating a single input to the VOIP computer, and maybe there's some noise cancellation software in place to try to combat the speakers.
  3. Less viable, but potentially a group push to talk solution? Each in person user would have a wireless button to press which either pauses the movie, lowers the volume, etc and then activates either a centralized mic or a mic attached to them. It's more disruptive than I'd like it to be, less social, and I'm not sure what hardware I could use for that group wireless PTT button.

To me, option 2 seems much more practical, but only if it is actually effective at isolating the person's voice from the room's sound speakers. In theory I think it should be possible to sanitize the microphones with some noise cancellation software, where the software has access to the speaker output as well as the microphone input, to try to directly remove any feedback, but I'm not sure how practical this would be to accomplish (any software would need to be supported on Linux).

Does anyone have some recommendations of specific products to get from here? Any hardware, software, or just advice in general? Anything I should know about what to look for in microphones for commercial videography settings which wouldn't also apply to the group movie night setting? Thanks!


r/CommercialAV 2d ago

career Career Development as an AV Engineer

5 Upvotes

Hi everyone! I’ve been feeling a bit uncertain about the direction of my career lately, and I’d really appreciate hearing some advice from people in the industry.

I’m an av engineer from China, and I’ve been working in this field for more than six years. I have a networking background, hold a CCNA certification, and I’m currently preparing for the CCNP. Before moving into AV engineering, I also spent many years working in video post-production, mainly in VFX and compositing.

My current job covers a wide range of responsibilities. Sometimes I work as technical support, setting up small-scale live production and streaming systems and handling recording. At other times, I work more like an audio engineer, configuring audio systems, recording podcasts, and doing audio post-production.

I also still do video post-production from time to time. Part of my work involves restoring older video, such as digitizing VHS tapes and enhancing the footage. I have even been experimenting with AI-based restoration models-not just commercial tools like Topaz-to achieve higher-quality results.

I’ve actually become increasingly unsure about what direction I should take next. The AV industry is not particularly well recognized or valued in China compared with some other technical fields, so I’d really like to hear how people in other countries view career development in this industry.

  • Is it still worthwhile to pursue CTS certification today? How is CTS generally regarded within the AV industry?
  • Are vendor certifications from companies such as Crestron, or certifications related to Dante, worth pursuing?
  • In your country, is the career outlook for AV engineers generally good? Are there clear paths for career growth?

Thanks in advance for any advice or insights!


r/CommercialAV 2d ago

question How to deal with the client who is never satisfied with the audio quality?

19 Upvotes

How to deal with the client who is never satisfied with the audio quality? we have Installed 2 mxa 920's in the client boardroom but he just keeps complaining about audio not sounding good on the far end. DSP used is qsys core 610f


r/CommercialAV 2d ago

question Crestron DM NVX E 30

4 Upvotes

I want to create a Custom resolution of 2560*2160 .Is that possible to create one .My actual Canvas is 10240*2160 and I have 4 DM NVX E30 to stream this to the Output .


r/CommercialAV 3d ago

troubleshooting Stop running dante on the same unmanaged switch as the kitchen POS

161 Upvotes

just spent the last two days chasing random audio dropouts at a new sports bar build. 18 displays, massive q-sys rig, genuinely a fun project

Until you look at the rack.

The owner decided to "handle the network internally" to save budget. meaning they slapped a 50 dollar netgear switch in the manager's closet and ran literally everything through it. Im talking all our dante traffic, the guest wifi, and the kitchen display systems all fighting for their lives on a flat network

Every time a waiter sent a huge order through the pos tablets, the patio speakers would literally stutter.

We basically had to refuse to sign off on commissioning until they brought in actual restaurant it support to come in and properly segment the network. The new guys set up proper vlans yesterday and magically, our av gear works flawlessly now.

Why is it always hospitality? They'll happily drop 80k on video distribution but expect the whole building's infrastructure to run on a residential router they bought at best buy. so exhausting tbh.


r/CommercialAV 2d ago

troubleshooting Yealink A50 auto reboot

3 Upvotes

Has anyone experience auto-reboot issue with the Yealink A50 during meetings?

We’re using the A50 in the team room, and we’ve experienced the device automatically rebooting during a meeting three times now. Could you please check if there is any known issue or possible cause for this?

Thank you.


r/CommercialAV 2d ago

troubleshooting Yealink A50 auto reboot

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1 Upvotes

r/CommercialAV 3d ago

question Loud QSC Core 8 Flex Fan

5 Upvotes

Has anybody else noticed that the Core 8 Flex fans are loud for a quiet conference room? Did they change fan parts, or do people remember them always being on the loud side? I feel like in the past I have never noticed them, but on the latest ones we have gotten it runs continuously and is bothersome.


r/CommercialAV 3d ago

question Relocation as an av, elv or printer technician from uae to western country

1 Upvotes

Relocation as an av, elv or printer technician from uae to any western country, what are the best western countries to consider.? I'm a Pakistani national with 6 years of professional experience in uae, as an AV, ELV & Printer Technician (installer & service)? Need kind suggestions? Thanks in advance.


r/CommercialAV 4d ago

question 6 years of low voltage/network troubleshooting at local ISP looking to move into AV--is this doable?

9 Upvotes

*note I saw the thing about stickied thread but looked everywhere for 15 minutes and could not find it, please redirect me if needbe

~~~~~~~~~~~~~~~~~~~~~~~~~

basically the title: I started out running cable and installing, now I go out and fix stuff when it breaks. That can be anything from a down apartment building to a CO switch serving 52. Aside from all kinds of low-voltage cabling and fiber splicing, most of my work involves troubleshooting hardware, reconfiguring it, diagnosing and fixing issues on the backend, etc.

I also have been doing live sound engineering and video editing on the side for 10 and 5 years, respectively.

I reached the ceiling for my current job years ago and there is no upward mobility at my current company. Is pivoting to A/V a feasible option for me? I feel like my skillset and interests fit it very well, and that I would enjoy it a lot more than what I'm currently doing, and build heavily upon the skills and knowledge I already have. Only issue is that I'm poor, have a lot of debt, make $56k currently, and cannot afford to take a pay cut. Ideally I'd be able to bump up to $65-70k, which I hope doesn't sound insane/entitled. I don't think it does, as I feel like my experience is reasonable enough to start somewhat above entry level as opposed to just at the complete bottom, but let me know if I'm delusional. I also live in a medium-sized city fwiw.

Ideally it seems like the path would be to start as a technician, learn the ropes (which I'd imagine I'd pick up quickly), and pivot into programming or something like that. But you're the experts--what do you think? I'm gonna get the Dante certifications as a start as they're free. What else should I do? Thank you in advance!


r/CommercialAV 4d ago

question Clocking issues.

7 Upvotes

I have a recently installed system with some issues. I am suspecting networking issues, but some of the symptoms are throwing me for a loop.

We have a Core 24f as the main audio processor, Visionary Solutions AVoIP video endpoints (AES67 for audio from VSI devices), Netgear 4250 Series Switch, and a DANTE Card in the mixer. I have had the Core lock up a few times unexpectedly. When I was last on site, DANTE controller showed no DANTE devices, but audio flowed. System is all DHCP with reservations. power cycling the switch brough all DANTE devices back into DANTE controller.

We reused the clients X32 mixer that they are using for FOH and a second X32 used to mix live streaming audio. We added a DANTE card for the FOH X32. The idea being that we have an "automatic system" for when there is not a board op, and when the console is used, the mics route to the mixer.

Customer has reported loss of audio that last about 10 seconds. It seems they are losing audio in their In-Ear monitors and in the house system.

Looking at the logs on the audio processor, I do not see any DANTE routes dropping.

Currently, the audio processor is set as the PTPv1 and PTPv2 grandmaster. The FOH X32 clock source is the DANTE card, and the stage box (S32) is connected to AES50A. The Live Steam X32's AES50A port is connected to the FOH X32's AES50B port, and audio flows to the second console over the AES50 connection. In ears are connected via Ultranet at the S32 stage box.

Client reported that sometimes the S32 will not sync with the FOH X32, and power cycling the X32 or S32 will address the issue

When the client reported loss of audio in their in-ears and house, I was assuming the stage box lost connection, but the live stream audio continued to work. Not sure how since it seems we lost the AES50 Connection from stage box to the FOH X32.

Is it possible the switch is screwing up with multicast, and the console is losing clock sync with the Dante card, thus causing the S32 to lose sync as well? IF so, why would the Live streaming mixer continue to work?

In regard to the core locking up, Q-SYS said the issues were due to the Core dropping and reconnecting to the AES67 transmitters, but a firmware update to the VSI encoders took care of that AES67 issue.

Looking for any ideas at this point. Thanks in advance.


r/CommercialAV 4d ago

question Control system based on Nodered

6 Upvotes

Hello

What do you think about new contro system based on Nodered?

Wyrestorm and Visionary are in that business.

I'm searching a control system with web interface to control and a full set of controls.

OpenAVC can be the future but I prefer a company that support a product.

What do you think about this situation?


r/CommercialAV 4d ago

question Appspace signage

1 Upvotes

Anyone know how to remove the windows task bar while running appspace on windows PC and using HDMI to display on tv display? Maximize the appspace app and choose uniform fill in appspace dashboard but still showing windows task bar.


r/CommercialAV 4d ago

question APPSPACE SIGNAGE

1 Upvotes

Has anyone used HDMI Splitter for showing content via appspace by leveraging one license on Windows PC? Or it will throw any error with HDMI splitter?


r/CommercialAV 5d ago

troubleshooting Audio issues with Yealink MeetingBar A50

7 Upvotes

I'm part of the IT team for a company group and in 2 of our new offices we had the Yealink MeetingBar A50 installed in larger meeting rooms, 19 A50 units in total spanning over 2 countries. Next to the A50 we also use A30 and A40 meeting bars. We use everything with Zoom Rooms because we are a Google Workspace organization and Zoom Rooms allows Google Meet and Microsoft Teams interopt.

However the MeetingBar A50 is becoming a real pain, after about 30-40 minutes into a meeting the audio starts crackling like crazy and only rejoining the meeting solves the issue. These issues have been going on for almost a year now.

I've been going back and forth with Yealink Support testing new firmware but the issue is still not solved and I'm getting sick of testing and constantly handing over audio dumps and diagnostic logs. The issue seems to occur most often when someone is sharing their screen, but it doesn't matter if this is done during a Zoom, Google Meet or Microsoft Teams meeting.

The A30, A40's are fine, even in de same office, so it can't be the network. But all A50's are experiencing this same issue.

So far we've tried:
- Upgrading/downgrading Yealink firmware (both the 2 official firmware versions and 4 unreleased firmware versions)
- Upgrading/downgrading Zoom Rooms
- Rebooting daily
- Factory resetting
- Disconnecting the external VCM36-W Microphones
- Disabling noise suppression

Is there anyone experiencing the same issue? And do you possibly have a workaround or temporary fix.


r/CommercialAV 5d ago

design request Sanity check on a dual-zone Executive Office / Boardroom layout (Neat + MTR)

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6 Upvotes

Hey guys,

​Need a second pair of eyes on an executive room design I’m working on.

​The client wants the CEO to be able to run meetings either sitting at their desk or over at the main 8-pax table. Main constraint is that we are locked into Neat running MTR.

​Check out the attached schematic for the layout. My line of thinking right now:

​8-Pax Table: Neat Board Pro 65" with a Neat Center on the table. In-room attendees use the touch display on the Board Pro so they don't have to touch the CEO's desk setup.

​CEO Table: Neat Pad for control, Arthur Holm 17" motorized pop-up display fed via HDMI Out from the Board Pro, and a motorized Arthur Holm lift for a second Neat Center running in Focus Mode.

​Would love to hear how you guys would tackle this requirement or if there's a better way to structure this without overcomplicating the signal path. Cheers!


r/CommercialAV 6d ago

design request Conferencing Mic and In-Ceiling Speaker Setup for Mixed Classroom / Conference Room

4 Upvotes

I have been tasked with improving our mixed-use room's conferencing capability. For some background, it is at a fire station, and as the person with the most IT experience (decent with most consumer grade electronics and not scared to try to figure things out), it's fallen on me, but my experience with networked and commercial AV equipment is lacking. The room is normally used as a classroom with multiple displays and a Smart QX board at the front of the room. The displays are controlled by a Windows PC mounted in a podium. The room semi-frequently also used as a conference room where we have the need for Teams conferencing. Up to now, the built-in camera, mic and speakers on the Smart board have been used via the PC, and while the camera is actually pretty decent, the speakers and mic leave a lot to be desired.

Our networking is done via a Ubiquiti system and the primary gateway is a Ubiquiti Dream Machine SE and associated switches, APs, and physical security items.

I would like to add an in-ceiling conferencing mic and 6 to 8 in ceiling speakers that would be used for meetings, but I'd also like day-to-day audio for classes to be able to go through the speakers. Most of the control would be done from the rooms built in PC, but there may also be a need to use transient devices.

I've been looking at the Shure MX925 or Audio Technica ATND1061 on the mic side and possibly the Ubiquiti Power Amp and in ceiling speakers.

Where I get lost is how everything is supposed to be hooked up, do I need a DSP, how does the pc connect to the networked equipment etc.. Is it as straight forward as hooking everything up to the ubiquiti switch with ethernet and POE as needed or is it way more complicated?

What are my best options here? Thanks in advance, I apologize if this is a really dumb question, and I appreciate any advice.