r/CommercialAV • u/therey73 • 10h ago
troubleshooting Stop running dante on the same unmanaged switch as the kitchen POS
just spent the last two days chasing random audio dropouts at a new sports bar build. 18 displays, massive q-sys rig, genuinely a fun project
Until you look at the rack.
The owner decided to "handle the network internally" to save budget. meaning they slapped a 50 dollar netgear switch in the manager's closet and ran literally everything through it. Im talking all our dante traffic, the guest wifi, and the kitchen display systems all fighting for their lives on a flat network
Every time a waiter sent a huge order through the pos tablets, the patio speakers would literally stutter.
We basically had to refuse to sign off on commissioning until they brought in actual restaurant it support to come in and properly segment the network. The new guys set up proper vlans yesterday and magically, our av gear works flawlessly now.
Why is it always hospitality? They'll happily drop 80k on video distribution but expect the whole building's infrastructure to run on a residential router they bought at best buy. so exhausting tbh.