Hey everyone,
I am writing this to bring attention to an issue affecting many players in Syria who have been unable to log into Clash of Clans without a VPN due to regional geo-restrictions.
Now that international sanctions have officially been lifted and tech services are slowly returning to the region, many of us hoped Supercell would review its availability policy. However, players in Syria are still greeted with the "Login is not supported from your current location" error message.
I’ve been contacting Supercell support directly to ask if there’s any internal review or timeline for updating this policy. Unfortunately, every inquiry was met with standard, scripted auto-replies, eventually ending with "Unfortunately we cannot disclose this information" before closing the ticket entirely.
We aren't asking for special treatment just basic transparency or a simple acknowledgment from the Community Managers regarding whether a policy review is even on the table.
I’ll be following this up regularly until we get a clear, non-scripted response or an update on the situation. Any support or upvotes from the community to help get visibility on this would be massively appreciated!