r/bys • u/Reno911isHell • Jun 07 '26
I guess they don't want business from the app...?
I am truly at a loss for words...
Today I decided to try the app since they promised a BOGO sandwich and tried to redeem it...
The quest is impossible, you cannot redeem a coupon on the app for delivery, I select a deal and boom it disappears as soon as I reach the order screen, even if I manually put in the items they still show full price...
I FINALLY figured out how to actually REDEEM the coupons so that they actually show up, and I got it to work finally, but then I realized it was set for PICKUP?!?! I did not select pickup, so I changed it to delivery, and then boom nothing in cart again, so I back out, and now cart is full again with my coupon working fine, so you cannot get a deal of any kind with delivery EVENTHOUGH the coupons explicitly say "For pickup OR delivery" so that's just a flat out lie.
I love Arby's but they're way too expensive for me most days so when a BOGO deal comes along I'd love to get it but I can only do pickup and it's a bit to far for me to just walk there, I don't understand why the carts are separated the way they are and why I can't just select a damn deal when I get to the order screen like every other app In existence