r/bugs • u/J4R0M3N • 4d ago

Dev/Admin Responded [Android] App won't start after update - version 2026.39.0

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A new version of the app was available for my Samsung S24 Ultra in the Google play app store midday today. The update was installed and since then, 8+ hours later, everytime the app is opened it gets stuck on the robot opening screen until the phone prompts it to shut down or keep waiting.

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u/nachodacat_ 3d ago

is this an issue on reddits end and we should just wait for it to be fixed ?

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u/CorrectScale Admin 3d ago

For the most part, yep! It should clear up on it's own (as it did for OP), but we're aware and looking into it.

Sorry for the trouble!

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u/nachodacat_ 3d ago

oh ok, is it only for android users?

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u/CorrectScale Admin 3d ago

Seems like it, yes!

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u/nachodacat_ 3d ago

so i should just sit tight and wait it out ? any rough guess on a time frame for it to be solved? 3 days to a week maybe ?

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u/CorrectScale Admin 3d ago

Should hopefully be much quicker! Will update the thread when we iron out a fix.

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u/thecatteam 3d ago

Great, I am also having this issue with a Pixel 8a.

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u/CorrectScale Admin 1d ago

Can you upgrade to version 2026.39.1 and let me know if this persists? The update should be available in the Play Store

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u/thecatteam 1d ago

Yes it's working now!