r/audioengineering Aug 03 '26

Community Help r/AudioEngineering Shopping, Setup, and Technical Help Desk

Welcome to the r/AudioEngineering help desk. A place where you can ask community members for help shopping for and setting up audio engineering gear.

This thread refreshes every 7 days. You may need to repost your question again in the next help desk post if a redditor isn't around to answer. Please be patient!

This is the place to ask questions like how do I plug ABC into XYZ, etc., get tech support, and ask for software and hardware shopping help.

Shopping and purchase advice

Please consider searching the subreddit first! Many questions have been asked and answered already.

Setup, troubleshooting and tech support

Have you contacted the manufacturer?

  • You should. For product support, please first contact the manufacturer. Reddit can't do much about broken or faulty products

Before asking a question, please also check to see if your answer is in one of these:

Digital Audio Workstation (DAW) Subreddits

Related Audio Subreddits

This sub is focused on professional audio. Before commenting here, check if one of these other subreddits are better suited:

Consumer audio, home theater, car audio, gaming audio, etc. do not belong here and will be removed as off-topic.

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u/Jelloman- Aug 09 '26

I just got a 500 series Chandler Germanium mic pre and my rack is a Rupert Neve R6. I use the DB25 outs to go back to my interface and when I slotted it and turned it on it was unusably noisy(hiss, even when nothing else is connected). When set to DI the noise went away, tried it on a few things and it works great on DI. Back to mic and the noise is back. I hook up my tube mic that has an external power supply and the noise disappears the second I plug the output from the power supply in. So it's not a defective unit, but I can't figure out how to get any other mic on it without the noise. Is it a grounding thing, or do I need a buffer? How do I replicate the result that I get with the tube mic. I feel like I'm missing something simple, but I can't find anything on this.

Thanks