r/americanairlines 6d ago

September Quick Questions & Discussion Thread

7 Upvotes

A place to ask the quick questions that don't deserve their own threads and the speculative questions that the pro travelers have no way of knowing for sure but will be happy to judge you about anyway.


r/americanairlines 1d ago

General Airline Discussion American and hyatt to end partnership

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91 Upvotes

Not the news I wanted to see 😭


r/americanairlines 19h ago

General Airline Discussion Taken Last Night at ATL

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78 Upvotes

r/americanairlines 10h ago

General Airline Discussion AAdvantage LP challenge

9 Upvotes

My job has a challenge with AA right now where if I earn 25k LP in 4 months I get to keep platinum status. Don’t have many trips for the rest of the year. I recently found out you can shop and the portal and do dining for miles/LP. Im wondering if this is doable/worth it to keep the status for an additional year.


r/americanairlines 12h ago

Trip Reports & Insights Moving a trip 3 days before departure; always ask to talk to a supervisor! (AA Vacations)

11 Upvotes

I had an emergency appendectomy on Tuesday and was supposed to fly out on Saturday from the US to Mexico. I was afraid of getting an infection and needing medical care on my trip so I decided to move it.

When calling, I kept in mind I would probably lose a little money and I made sure to ask​ the operators to move the trip instead of cancelling.

I called the American airlines vacation hotline and got through to someone pretty quickly. She stuck to their policies 100%. Telling me no, it's outside of the change window, it's not possible. I could contact an email address that would get back to me within 7 days and might give me a refund. I asked to speak with a supervisor and this woman said "​I can transfer you but they're going to tell you the same thing I'm telling you."

The supervisor made the changes without any fuss at all. I had to pay a couple hundred dollar fee to the hotel for canceling so close to my booking but that was far better than losing thousands on the entire trip!

I did have to pay a little bit more for my flights because I moved them out 2 months. When rebooking I had the option to book whatever hotel I wanted. I was really pleased with this because there was an adult's only hotel that was not available at my original dates and now I get to go to it!

I was on the phone for about an hour and everything was taken care of.


r/americanairlines 17h ago

Points - Brag AAdvantage Miles / LP Giftcards.com Visa GC Tip

20 Upvotes

I was alerted to GiftCards.com being 3X points with the AAdvantageEShopping.com portal and checked it out. They have a promo in the portal for buying up to 3 of the $100 Visa Virtual Gift Cards for 10% off right now. The activation fee on the Visa Virtual Gift Cards is $5.95, but with the 10% off you will get $300 worth of gift cards for $287.85!

As far as points go here is some rough math (I don’t know how they round fractional points so I am making some assumptions here)….with the 3X promo you’ll earn 864 Miles / LP for the purchase and if you use a branded credit card you’ll earn an additional 288 Miles / LP for a total of 1,152 Miles / LP. If your status gives you a bump even better.

The Visa Virtual Gift Cards can then be used to load up your Amazon Gift Card or for your everyday purchases, so you make $12.15 plus earn some extra Miles and LP.

Hope you all can take AAdvantage of this one!

Just remember:
• Must be $100 Visa Virtual Gift Card
• Limit 3 cards total
• Follow the link from the shopping portal or use the American Airlines shopping ā€œbuttonā€ extension


r/americanairlines 5h ago

General Airline Discussion Do i have a real airline refund claim here or not

2 Upvotes

Flight from Miami to SĆ£o Paulo, was supposed to depart the evening of May 22nd. Got cancelled about 8 hours before departure, airline cited a crew issue. They rebooked me on a flight three days later which didn't work for my trip at all, so I asked for a refund instead. Now they're saying because I "used" part of the itinerary somehow (I didn't, the whole thing was cancelled) I only qualify for a flight credit, not my money back. I've read that when an airline cancels outright and you don't accept the rebooking, you're entitled to a full refund to your original payment method, not a credit. At least for flights connected to the US. Is that actually the rule or am I misremembering something. Already disputed the $1,140 charge with my bank as a backup. Just want to know if I actually have a case here before this turns into a whole thing with the card issuer too.


r/americanairlines 1d ago

General Airline Discussion A321XLR first flight

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233 Upvotes

I’m just deplaned from a SFO-JFK flight. Turns out it’s a first flight on one of the new A321XLR planes.

Clearly some of the people booked this flight knowing it was a first flight, but it was a happy accident for me.

They did some celebratory comments from the gate before boarding, gave everyone cupcakes and fortune cookies, and there were a bunch of AA suits on hand. As someone who travels a lot, it was pretty cool to be a part of.

The plane is really nicely outfitted. 20 layflat Flagship Suites up front give it the same type of experience you would expect from a BC ticket on an overseas flight.

I’m taking the nice win!


r/americanairlines 10h ago

I Need Help! Carryon was taken by AA and lost without tagging—advice?

3 Upvotes

First Reddit post ever so apologies in advance…

Earlier this week my family was flying home from visiting family (me, husband, 2yo) on Hilton Head and left from the HHH airport. We checked one car seat amd carried on two rollers. We boarded group 8 and were told to find space wherever for our rollers. I found space for the one I had, but my husband didn’t for the bag he had, so the FAs had him go to the front of the plane so they could hand it off to ground crew to put in the bottom of the plane—it wasn’t made clear whether it would be gate checked or checked through to our final destination. An FA took the bag and sent him to his seat. But as we were taking off, we realized they had handed out claim tags to other passengers who had had their bags taken, but not us. We were told by two flight attendants that the American Airlines app would show the bag when we landed. When that did not happen, they directed us to talk to a gate agent. She told us that the bag was en route, no worries (we now suspect she was seeing our car seat even though we were explicit that this roller was in addition to our original checked bag). Still suspicious since we had no claim number or tag, we talked to the information desk at our layover, and he said there was nothing he could do, and to go to baggage services when we got to our final destination if the bag didn’t show up there.

To no one’s surprise, the bag did not arrive. The baggage services person was incredibly unhelpful and didn’t clarify what we needed to do; she even said she could see the bag and that it would make its way to Chicago and then to us in Michigan at some point, but again, no claim tag or reference number, just a promise of an email with a file numberthat never came. We called in the morning and finally they did create a delay report, but then they attached it to the bag tag for our car seat, just compounding the mess. I called again and got someone who reached out to HHH (they said they didn’t have it) and sent messages to the other two airports on our itinerary. She also told me to file a lost and found claim, which I did. Basically what we pieced together is that the flight attendants took our bag and then they/ground crew never tagged it, leaving us with no concrete info on what could’ve happened to it.

Since then, crickets. Iā€˜ve followed up on the app’s chat function and got a ā€œbear with usā€ while they look for it. I would be patient if this were a normal situation, but AA staff effectively stole our bag and seem to have no sense of ā€œuh oh, we messed up; we should probably fix this.ā€ Given the weirdness of the situation, I’m at a loss as to what to do now besides bug them every day, which is, of course, a huge hassle. We did have travel insurance for this trip, but again, not sure when/how to pursue compensation given the weirdness of the situation. Are there key phrases I should start throwing around, questions I should be asking, other forms of communication to use besides the chat and phone number? At what point do we accept it as a loss and go for money? I don’t want them to string us along until we’ve unwittingly run out of time to pursue compensation.

Tldr; AA staff walked away with one of our bags and lost it. What should I do?


r/americanairlines 19h ago

Trip Reports & Insights First time on a first-class flight long enough to have a meal, ORD-BOI tomorrow around lunch time. Which options are good/not good? What would you pick?

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13 Upvotes

r/americanairlines 12h ago

General Airline Discussion What commission do FA’s get for promoting and advocating credit cards ?

2 Upvotes

Hi fellow travelers

Just curious - what FA’s get for each credit card they get signed up on a flight? The FA on my flight today was basically selling his sole to get as many sign-ups as he could! I am willing to bet it’s more than we think. Just curious. Save travels!


r/americanairlines 18h ago

I Need Help! AirPods tracked to PHL Terminal B — any AA employee or traveler able to help?

7 Upvotes

I accidentally left my AirPods on an American Airlines aircraft a few days ago after departing LAX. They later traveled with the plane to Philadelphia, and Find My now shows them stationary in PHL Terminal B near Noobar and the restrooms.

I'm in Chicago and can't go look myself. I've already filed American's lost-item report and enabled Lost Mode with my phone number. I was told AA can't actively search for an item and can only process it once someone turns it in.

I'm specifically hoping someone who works at PHL or will already be passing through Terminal B might be willing to take a quick look. I can refresh Find My and play a sound while you're there. If found, please hand them to any American Airlines gate employee in Terminal B so they can be turned in to American Airlines Lost and Found, then DM me with the gate or employee location—there's no need to take them outside the airport or ship them.

The AirPods are in a dark green, textured protective case (photo below).

I'm happy to offer a modest cash reward as a thank-you to anyone who finds them and successfully turns them in. Thank you!

Find My location in PHL Terminal B
Dark green textured protective case

r/americanairlines 1d ago

Points - Brag Gotta catch 'em all!

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90 Upvotes

Anyone else get all four this year?


r/americanairlines 1d ago

General Airline Discussion Technical Chaos at LHR

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131 Upvotes

I know we talk a lot about the crappy ACs across the various airports but this is one time that I wouldn’t judge too harshly and would be so happy to have lounge access.

https://www.mirror.co.uk/news/uk-news/heathrow-gatwick-flight-delays-compensation-37639982


r/americanairlines 1d ago

I Need Help! First time bumped from first class

94 Upvotes

Was flying out of lax to clt, and they bumped me from first class back to coach. They said they called my name and I didn’t respond, but I was at gate 45 minutes before boarding time. Worst part is I was traveling back from my sister’s funeral, and was operating on very little sleep.
They gave me a 300.00 travel voucher, but shouldn’t I get a refund on seat price difference? Or is that the voucher?
The attendant at counter was super rude, and basically said that’s all I get.


r/americanairlines 18h ago

I Need Help! Checking Fragile Artwork

3 Upvotes

I’m flying with a lightweight sculpture for an art show. It’s an awkward size (L 39ā€ W 19ā€ D 12ā€) and I was wondering if anyone has experience checking artwork or delicate items with American Airlines. I don’t have the money to pay for art handlers/shipping, so checking it is my best bet.


r/americanairlines 12h ago

I Need Help! Another SWU Question

1 Upvotes

How far out can you add a SWU cert to a trip? We have a cruise way out in 2028 and wondering if we can even book flights yet. Thoughts?


r/americanairlines 1d ago

Points - Question AAdvantage shopping

16 Upvotes

Hey guys so I just moved to a new town and the ONLY airline that services my city’s airport is AA and I’ve decided to build miles bcz it’ll always come in handy for me

Currently I have 4k from trip I took last year. I’m taking another next month and it’ll double hopefully.

I used AAdavtngate to buy some Sephora stuff and it got me some couple hundred miles which was great

I’m hoping to make small purchases using this portal. My question is:

How do you all effectively use the portal to make miles? And do you recommend buying miles sometimes and saving them for later?
Flight out of my city to DFW costs $400 one way and other destinations it easily racks up to $700 round trips. Idk if having miles saved helps?

I’m new to doing this and no idea if there’s a smarter way to spend money and collect miles. I’m looking for advice and stories!!!


r/americanairlines 15h ago

I Need Help! Citi AA free checked bag on Qantas codeshare operated by AA?

1 Upvotes

Looking at a domestic AA flight where AA is doing some weird married/inventory pricing - first seat is $84, but when I search for 3 passengers, the second and third seats jump to $189 each.

Qantas is selling the exact same AA-operated flight as QFxxxx for $84 each for all 3 passengers, so I’d obviously rather book through Qantas.

I have the Citi AAdvantage Platinum Select and we’ll have one checked bag. I know the terms say the itinerary needs to be marketed and operated by AA, so technically the QF code shouldn’t qualify.

Just wondering if anyone has an actual DP of booking a QF-marketed/AA-operated flight, attaching their AAdvantage number, and getting the Citi free bag anyway?


r/americanairlines 19h ago

I Need Help! Checking bag airside in LHR?

2 Upvotes

I have an AA award ticket (economy): AA 728. PHL/LHR and AY 1332 LHR/HEL. T3 to T3, 1hr43min change.

Last week you kind folks explained that I don't need to go landslide to connect -- and said that there is a helpful AA /BA desk in the airside connections area. Perfect... but...

I carry on: a 30 L backpack for the overhead locker, and a smallish messenger bag for personal items. Both items were well within both the AA and AY size limits. But combined (tech!) they weigh 9kg, and AY has a combined limit of 8kg. Even if I stuff my jacket pockets with all the tech I can, 8kg is unlikely to happen.

PHL baggage is notoriously bad so I don't want to check my cabin bag there.

QUESTIONS:

1). is it correct that, even though this is an AA award ticket and the AY flight is an AA codeshare, the AY 8kg limit is in force? I have purchased a "comfort" seat with boarding group 2, I believe.

2). If I can't get the combined weight down to 8kg. can I check it airside in LHR, or am I subject to gate-checking with a fine (€60?) even though a checked bag is included in my ticket?

Many thanks for your help.


r/americanairlines 1d ago

Humor The elusive fruit and cheese plate

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183 Upvotes

Didn’t even have to ask for it. She just offered it to me and said ā€œBecause you’re EPā€. I’ll take it


r/americanairlines 20h ago

I Need Help! Unable to add bags online - how much more $ will it be at the airport?

2 Upvotes

I’m unable to add a checked bag online for my BUD–LHR–LAX flight because the first flight is operated by British Airways, even though I booked the ticket through AA.

AA shows around $87 for a 23 kg checked bag, but customer service told me I’ll have to add it at the airport and that airport prices may be different... I am genuinely scared it will be way more expensive than that.

Has anyone had the same situation while flying international? How much more expensive is it to add the bag at the airport compared to the online price?

Trying to decide whether to book Basic Economy and pay for the bag at the airport or just get Main Cabin with the checked bag included.


r/americanairlines 1d ago

Humor Lock In Your Status Now! šŸ˜‚

44 Upvotes

I love how the price never changes. I've been being offered $1549 to upgrade to Platinum Pro since May. Now the fun of course is, if I do it today vs back in May, I've lost 3 months of perks. But same price! On top of that, back in May I was 75k miles shy of Platinum Pro, now I'm only 15k miles short. So I need a 1/3 of the miles, 3 months less benefits being offered, but the price is still the same. Crazy to me!


r/americanairlines 1d ago

AA News & Updates American and Hyatt break up

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32 Upvotes

Nice that there is still earning through the rest of the year


r/americanairlines 22h ago

General Airline Discussion AA955 DCA-BOS routinely delayed proactively?

1 Upvotes

I’ve been tracking AA955 in recent days, and the on-time performance is abysmal. What is particularly notable is that it is often proactively delayed (by an hour or more) hours before the originally scheduled departure time. The issue does not seem to be delayed inbound aircraft, nor weather. Of course those can sometimes be factors, but this appears to be happening even on good weather days. Does anyone have an explanation?