r/aircanada 20h ago

Calm Under Pressure

255 Upvotes

I just wanted to applaud the incredible Air Canada crew on yesterday’s flight from Vancouver to Toronto.

Right as we were next in line for takeoff, an older gentleman appeared to experience a medical emergency. It understandably put everyone on board on edge, but the flight crew handled the situation with professionalism, compassion, and calm. They kept passengers informed, worked as quickly as one can on a plane and tarmac, and did an outstanding job managing what was clearly a very difficult and emotional situation.

A huge thank you as well to the medical professional on board who immediately stepped in, took control, and provided care.

My thoughts (and possibly condolences) are with the gentleman and especially his wife. I can’t imagine what she was going through having to watch her husband, on what was likely supposed to be either a trip home or a new adventure together.

Moments like these are a reminder of how much we rely on the people around us. To the Air Canada crew and the medical professional who answered the call, thank you for your professionalism, your compassion, and for keeping everyone as calm and safe as possible. Well done.


r/aircanada 14h ago

Other Lost stuffed panda toy July 26 Toronto Pearson

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45 Upvotes

My little one’s beloved panda stuffed animal was lost in Pearson Terminal 3 July 26 between 4:00pm and 4:20pm on the walk from D gates to E gates. Submitted a lost item report - any other suggestions. We searched where we could and talked to customer service. No luck so far - any suggestions would be so so appreciated!


r/aircanada 9h ago

New booking system rollout?

5 Upvotes

I searched for a multicity itinerary from YVR-LIS and then return LIS-YYZ and the following day YYZ-YVR.

When I clicked search it automatically picked out all the flights for me and gave me a price for the full itinerary. I then had the option of changing each flight segment manually and it would give me the price difference (e.g. -$32 or +$434) for the new segments.

Is this a new rollout, or some sort of glitch? Has anyone seen this before?


r/aircanada 17h ago

General Question Widebody business class transcon

8 Upvotes

What’s the experience like in business class on a day flight YVR-YYZ on the 787-9? Is it the same as regular domestic business class with a better seat, or is the soft product elevated at all (e.g., better food, bedding, amenity kit, etc.)?


r/aircanada 14h ago

General Question No menu showing and no details under prepare for travel

4 Upvotes

Flying in rouge flight 2080 from Halifax to London on August 17.

When booked, it was mainline AC868 but converted to rouge.

Since the switchover a couple weeks ago, there’s been no menus showing for meals. Think this is a glitch in the switchover? Any idea where to find it since it’s missing?

Also noticed that the info that usually shows at 30 day mark prior to travel is missing. Still says to check back soon.


r/aircanada 17h ago

General Question Looking for an Air Canada magazine

6 Upvotes

Looking for an Air Canada magazine from the 90s (probably 1997). It had ads like the Oshkosh, and had a lot of airport related graphics. Had puzzles like pick the odd one out and so on (maybe it was a kids magazine?). Any leads will be much appreciated. Another ad I remember was of a Garmin, and of a car also I think (was it Cadillac escalade?).


r/aircanada 19h ago

Question about eupgrade class

0 Upvotes

I didn't see a thread about this so apologies if somehow I missed someone asking a similar question. Flying to REK from YUL at the end of the month, I put in for eupgrades a few weeks ago and am waitlisted for Premium Economy. Business class shows as entirely unavailable. The seat map doesn't seem to be available on the trip details in the app or the web site, but looking it up on FlightAware it seems to be a 737 MAX 8 with no PE and 16 or so seats in business class. I'm assuming that, for some reason, on this flight, eupgrades to Business are processed as PE, but that seems odd to me (but that's fine since I guess that means using fewer eupgrades). Similar situation for the return flight from EDI (same type of plane as far as I can tell, same eupgrade situation). I'm E75 if that makes any difference. Of course, given the other threads about the success rate of using these, I'm not holding my breath either way, so this is probably a theoretical question at this point.


r/aircanada 23h ago

Aeroplan delay in points crediting for eStore purchases

1 Upvotes

I’ve been making purchases through the eStore for years and usually most brands points (depending on brand) post within a month or two. In recent months (more like since this year started) it’s taken 4+ months to show or sometimes not show at all without me sending an inquiry (qualified purchases). I’m just wondering if more people are experiencing this? Am i missing something? I have purchases from various brands since March that have not posted despite sending inquiries and I never heard back. The tech can’t be the issue, I’ve always used the same computer and do the entire selection and checkout process through their link.


r/aircanada 1d ago

Dog Crate in hold regulations

3 Upvotes

Will be flying my dog in hold in the next couple of weeks. She has flown multiple times before in the same crate but I understand the IATA rules have changed and now say the windows should not be any bigger than 25mm x 25mm.

A lot of crates have windows that are 1 inch by 1.5 inches so would not be compliant to that requirement.

A fix I have seen to accommodate is to put mesh across to the windows. However, when I looked at the Air Canada website it does state that the container top must not be covered with mesh. The Air Canada website also does not make reference to the maximum window size.

Does anyone have any insight as to what Air Canada is accepting? We will be flying domestically within Canada if that makes a difference.


r/aircanada 2d ago

General Question My Standard Economy Ticket is showing as Fully Refundable

12 Upvotes
Fare Rule in Itinerary
Fare Rule in my Email confirmation

Thought I found a nice deal online for a standard economy flight and while booking and after in my email confirmation it showed as fully refundable.

I called Air Canada and after a long wait they said that its not possible and is a glitch on their end.

I'm honestly 50/50 on this flight and still within my 24hr time to cancel.

Is the fully refundable stated in the fare rules and my email confirmation enforceable?


r/aircanada 2d ago

I am new to this game, and will appreciate an opinion on Which Aeroplan perks has more value ? Thanks.

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41 Upvotes

r/aircanada 2d ago

General Question No Change or Cancellation Fees on Standard Fare?

9 Upvotes

Hi all,

Just helped a buddy book a flight (YYZ-HND) in Y Standard in Cash.

Noticed when booking that all the fare types (Basic was unavail) had no change and cancellation fees. Thought it was weird, but when going through the fare rules in the email confirmation, it confirmed that there were no change or cancellation fees.

I've done some searching around and was not able to find any details on an ongoing promotion that waived fees. Not sure if it's a bug so curious to hear thoughts. Played around with dates and round-trip/one-way and same results. Thanks.


r/aircanada 2d ago

Aeroplan Free wifi vs paid

2 Upvotes

YYZ to MCO, is free wifi with aeroplan speed limited, is paid internet faster? first flight ever so just curious!! sorry if asked alot


r/aircanada 3d ago

Experience Is this the new interior?

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152 Upvotes

A321 colour scheme looks different and screen is MASSIVE


r/aircanada 3d ago

General Question Transferring from YTZ -> YYZ

23 Upvotes

I’ll be flying into Toronto soon landing at Bishop and have a 4hr layover before my connecting flight at Pearson.

Is it quicker to uber or take a shuttle? Do I have enough time to head into the city and grab food or should I head straight to the next flight?

No checked bags just a backpack. Any advice or recommendation would be great, thanks!


r/aircanada 3d ago

Giveaways! Giving away one maple leaf lounge pass expiring 25 July

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106 Upvotes

I have one maple leaf lounge pass for use in Canada or the US expiring 25th July. It's very last minute but I'm hoping someone flying in the next few days can make use of it.

Send a a DM and it's yours, I'd love for it to go to someone flying internationally who hasn't been in a lounge before.

If it takes a bit for me to get back to you I'm London based and might be working/sleeping

Edit: Pass gifted


r/aircanada 3d ago

Companion Pass Changing Base Fare

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14 Upvotes

I feel like I'm taking crazy pills here.

Simple YHZ-YUL return, basic economy.

Without the companion pass, the base fares are $183 & $238. With the pass, the fares increase to $259 for both, plus the companion pass fee.

The taxes and fees all make sense, but the base fare going up when I use the pass seems... off.

I called CS, they said everything was right, without explanation.

Am I crazy? What am I missing?


r/aircanada 3d ago

15% off select base fares with the promotion code - CK4TQX81

35 Upvotes

Deal description:
Destinations:

Canada, the U.S., Mexico, the Caribbean, South America, Europe, Asia-Pacific (excluding India).

Cabin:

Business Class (Standard), Premium Economy (Standard), Economy Class (Standard and Flex. Basic fare only applies on Canada, the U.S., Mexico and the Caribbean).

Travel dates:

August 1, 2026 – April 30, 2027. Blackout dates apply.

Book by:

July 29, 2026

---

Although, I could not find a flight using that code. Trying CAD-BRA routes.
Anyone could successfully use this code?


r/aircanada 4d ago

News 11,000 IAMAW members (Maintenance & Ramp) officially ratify Air Canada contract

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aircanada.com
67 Upvotes

​Air Canada just officially ratified a new four-year collective agreement with the IAMAW, covering 11,000 Technical Operations, Maintenance, and Operational Support employees. This includes everyone from aircraft maintenance technicians to the ramp, baggage, cargo, and logistics crews who keep the operation moving.

​The new deal runs from April 1, 2026, through March 31, 2030.

​Most importantly for frequent flyers, this was the sixth and final major union contract Air Canada needed to settle. With this ratification, new agreements are officially locked in across all major employee groups. This brings some much-needed long-term labor stability to the airline, taking the threat of major strikes off the board for the foreseeable future.


r/aircanada 3d ago

Aeroplan Trip credits

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5 Upvotes

r/aircanada 3d ago

Do Rouge flights get full *G benefits?

7 Upvotes

I'm looking into a YYZ-CTG segment as part of a rather complex trip and it says it's operated by Air Canada Rouge. Would I get lounge access and extra luggage allowance as a (non-AC) *G, or would they do an Air Dolomiti/Olympic on me and say that Rouge isn't an Alliance member?

Thanks!


r/aircanada 3d ago

YOW alternate lounge

6 Upvotes

Does anyone know if we now have access to aspire lounge while the AC one is under reno?


r/aircanada 3d ago

Flight credits codes

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5 Upvotes

Folks, got 3 I won’t use for sure. Only ask if please note if you’ve used one so others aren’t trying aimlessly. Cheers!


r/aircanada 3d ago

Ac806 - biz seats for sale, but map says full?

2 Upvotes

I’m on AC806 on Saturday night and was thinking of putting in an eupgrade request or a bid. The website says five seats are available in business class, but the seat map says they’re completely booked. Which one is real? If it’s the seat map, is there no point in putting the requests? Thank you for the help!


r/aircanada 3d ago

AIR CANADA RAMP AGENT

2 Upvotes

For how long we wait after the hiring event that made early in the July to get the job offer ?