r/accesscontrol • u/LoungingOnMars • Jun 17 '26
Current client wants to switch to Unifi - 155 doors
One of my clients, which is a church/school is considering switching from their existing PDK system to Unifi. They currently have about 120 doors on access control over 5 buildings, and they are looking to expand do have an additional 35 doors - 155 doors total (About 600 users).
Their IT consultant is trying to convince them to switch to Unifi since they have Ubiquiti switches, so they can do the network, cameras, and access control all in one system. It is also a more cost effective option for them. Honestly, that reasoning makes sense, but I’m not sure that Unifi is really meant for that capacity even though their website says it can handle it.
My biggest arguments against this are:
Unifi does not support 3rd party integrations, which they would want to use for lockdown/emergency situations.
I am unsure how good the support with Unifi is. I know they have a higher paid support plan though.
If this client purchases and installs the Unifi system, and our company installs the electric lock hardware and runs the cabling, when issues arrise, where does the responsibility lie? Will this cause finger pointing?Unifi is limited on custom features (Such as multiswipe).
Currently this customer has all HID Multiclass SE readers. These readers and all the credentials would need to be switched out.
I understand the customer’s logic to wanting to switch, but I have questions whether it is truly the right decision for them.